Refresher on Lean Process and Vision for Program 232

Lean thinking aims to provide the most value with the fewest resources by eliminating waste, standardizing processes, and continuously improving. The process involves developing standardized work, visual management, and seeking better solutions. Benefits of lean include improved morale, cost reduction, enhanced customer satisfaction, and predictability. The vision for Program 232 focuses on customer-friendly, defect-free processes with reduced steps and improved consistency through partnership and standard work.

• Lean Thinking
• Process Standardization
• Continuous Improvement
• Customer Satisfaction
• Program Vision

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1. Mind Set Change Refresher on the Lean Process & Vision for the 232 Program 1

3. Whats Lean Thinking? Fundamental Objective: To create the most value while consuming the fewest resources. Define value from the customer s perspective. Identify which process steps create value and which are only waste. Work to eliminate the root causes of the waste and allow for one-piece, standardized, continuous flow.

4. What it is: Developed by those that do the work Process standardization & standard work Visual measurement and management A never ending search for a better way Go see!

5. Benefits Improved morale Space/paper reduction Reduce costs for file storage and delivery Electronic work assignment Reduction in lead time/elimination of backlog Improved image in market/customer satisfaction Predictability of outcomes Better staffing flexibility/utilization Reduced risk Virtual access to files for everyone Load leveling/disaster response

6. ORCFs 232 Vision Working with our clients, we can: Make the 232 process customer friendly & defect free without additional risk Reduce or eliminate processing steps Improve consistency from our clients

7. Lean Tools Process standardization/standard work Represents the best, easiest, and safest way to do a job.

8. Standard Work Removes Variation and Variability

9. Partnership is Key

10. Success!