The How of Leadership - Insights from AMG Leadership Conference

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Dive into the essence of leadership through key principles shared by Susi Takeuchi, Chief Human Resources Officer, at the AMG Leadership Conference. Explore definitions of a leader, the impact of good and bad leaders, and the importance of transparency, self-care, humility, and vulnerability in effective leadership practices.

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The How of Leadership Susi Takeuchi, Chief Human Resources Officer AMG Leadership Conference: Fostering a Culture of Leaders March 8, 2018

Definitions of Leader A person who leads (Merriam-Webster) The person who leads or commands a group, organization, or country (Oxford) A person or thing that leads (Dictionary.com) 2

Employees dont leave an organization. They leave their manager. 3

A bad job with a Good Leader is better than a good job with a Bad Leader. 4

Have you worked for one of these people? 5

Bossy XXXX 7

The What of a Leader Has a vision to position the organization for the future Establishes operational plans/goals and executes Takes on tough challenges and makes decisions Champions and embraces change Achieves results 8

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Recognize others Show humility Develop others 9

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Be Transparent Recognize others Show humility What is it not: Develop others Sharing confidential information Disregarding boundaries What it is: Being proactive, open and honest about communicating information that is important to others 10

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Be Real/Vulnerable Recognize others Show humility What is it not: Develop others A weakness Sharing your deepest, darkest personal secrets What it is: Having the courage to share your fears and uncertainty 11

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Show Humility Recognize others Show humility What is it not: Develop others A takeaway from your power or position A lack of confidence What it is: Seeking feedback and focusing on the needs of others Empowering others to lead Apologizing for your mistakes Sharing your mistakes as teachable moments 12

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Develop Others Recognize others Show humility What is it not: Develop others Telling others what to do and how to do it Underutilizing others due to lack of awareness of their capabilities, goals and aspirations What it is: Providing an accurate picture of a person s strengths and weaknesses Providing ongoing feedback from multiple sources Providing progressively stretch assignments Coaching performance along the way 13

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Recognize Others Recognize others Show humility What is it not: Develop others 80/20 Rule What it is: Tailored recognition that is specific, genuine and timely Pausing to celebrate 14

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Recognize Others Recognize others Show humility Dear Bob, Dear Jane, Dear Fred, Dear Courtney, Develop others Thank you for completing the revenue project. I was so pleased to see that the team accomplished its key goals. I am so impressed with knowledge. I want to personally thank you for your hard work. Regards, Mary 15

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Recognize Others Recognize others Show humility Dear Bob, Thank you for completing the revenue project. Specifically, you appropriately challenged the team members to generate new ideas on how to generate more revenue and created an environment for the team to think outside of the box. As a result, the team achieved a 5% increase in profitability, thus exceeding the key goal. Continue to influence others beyond their comfort zone. Regards, Mary Develop others 16

Be transparent Take care of yourself Be real/ vulnerable The How of Leadership Take Care of Yourself Recognize others Show humility What is it not: Develop others Taking an annual vacation What it is: Emotional well-being Physical well-being Nutritional well-being Financial well-being 17

Outcomes of the How Shows your authenticity Builds trust and credibility Better relationships Inspires others to follow you Greater employee engagement 18