Enhancing Employee Experience Through Data: Insights from Exit Surveys

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Explore the significance of data lifecycle in improving the employee experience, from recruitment to exit surveys. Understand the key aspects of workforce representation, turnover analysis, and performance evaluation. Discover the purpose and process of conducting exit surveys to enhance recruitment and retention strategies effectively.


Uploaded on Oct 03, 2024 | 0 Views


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  1. Data Lifecycle & The Employee Experience

  2. Reorganizing How We Collect and Think About Data 2 Recruitment & Onboarding Sourcing and selection Evaluating hiring processes Workforce Representation Composition Diversity Business Resource Groups 1 3 Movement & Turnover Why are employees leaving? Where are they going? Employee Development & Performance Evaluation practices Training Experience & Retention Engagement Modern Work Environment Complaints & Investigations 5 4

  3. Washington State Employee Exit Survey

  4. What is the point of an exit survey? Gives employees an opportunity to reflect on time with organization Identify patterns or red flags Improve recruitment and retention strategies Retain institutional knowledge

  5. State Employee Exit Survey Who is eligible? All executive branch employees that leave voluntarily Terminations are not included Employees are not required to take the survey Who collects data? OFM-State HR creates the survey and collects the data How will I see the results? Raw and summary data available if more than 10 responses (demographics excluded) collected Some exceptions may be made Is agency participation required? Currently, agencies are not required but strongly encouraged Simply send survey link to employee that is exiting prior to them leaving

  6. Whats on the survey? Satisfaction with benefits, pay, supervisor, flexibility Top reasons for leaving Where are you going How likely to return and recommend organization Feedback on work environment Demographics Job class Time with state & organization Personal characteristics Agency added questions *Most questions are voluntary

  7. What is on the horizon? Starting July 1, 2021, all executive branch agencies (no matter the size) must offer the exit survey to exiting employees Revamp of survey questions and data visualizations Retirement specific questions Small agency report

  8. For more information on the exit survey, visit https://ofm.wa.gov/state-human- resources/workforce-data-planning/statewide-exit- survey For any questions, please contact me at josh.calvert@ofm.wa.gov or 360-810-1497 Washington State Employee Exit Survey Washington State Employee Exit Survey Link: https://www.surveymonkey.com/r/StatewideExitSurvey

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