Enhancing Digital Accessibility: A Strategic Approach

A year-long initiative led by the Digital Accessibility Working Group (DAWG) to enhance the accessibility of EPA/ORD's digital products. The DAWG focuses on educating employees, improving accessibility standards, and monitoring critical areas like web pages, PDFs, and applications to meet set goals. Through surveys, webinars, and training, they aim to create a more inclusive digital environment.

• Digital Accessibility
• Strategic Approach
• DAWG
• EPA/ORD
• Inclusive Environment

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1. Click to edit Master title style Improving Digital Accessibility Click to edit Subtitle A year-long strategic approach to improve the accessibility of EPA/ORD s digital products Digital Accessibility Working Group (DAWG) Jessica Dearie, Joanne Mosuela, Jacques Kapuscinski, & Arlo Liu 1

2. Meet the DAWG - Introductions Jessica Dearie Joanne Mosuela Jacques Kapuscinski Arlo Liu IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council

3. About the DAWG Minimal, if any, formal responsibility for Section 508 ORD s Section 508 program Coordinated with agency Section 508 IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council

4. Start with Why DEIA HELP 1:1 DAWG IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 4

5. The Plan Educate ORD employees on the importance of accessibility. Improve the accessibility of the digital products ORD produces. IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 5

6. Four Critical Focus Areas UNDERSTANDING WEB PAGES PDFS APPLICATIONS IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 6

7. Meeting the Goal Survey Webinars Training Weekly Compass Challenges Existing Resources IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 7

8. Tools We Used Site improve Editoria11y Drupal Webforms Trusted Tester Methodology IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 8

9. Web Page Issues we Tracked January 2023 289 Pages with Issues Pages with Issues Occurrences of Seven Specific Issues Link missing a text alternative Empty Headings No data cells assigned to table header Table headers aren t referenced correctly Form field is not labeled Visible label and accessible label do not match Image without alt text 5351 Occurances of Issues IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 9

10. PDF Issues we Tracked PDFs with Issues Non Machine Readable Not Tagged Other Issues 115 Not Machine Readable 3292 Total PDFs with Issues 522 Not Tagged 7304 Other Issues IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 10

11. Results INCREASED UNDERSTANDING REDUCTION OF ISSUES ON WEB PAGES PDFS WILL ALWAYS BE A PROBLEM INCREASED TOTAL APPS BEING TESTED IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 11

12. Understanding Practices & Standards How familiar are you with Section 508 digital accessibility practices and standards? 80 75 70 64 62.7 60 50 40 30.3 30 23.2 17 20 12.8 8 7 10 0 Very familiar Somewhat familiar Not at all familiar 5-Jan-23 1-May-23 22-Sep-23 IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 12

13. Understanding Consequences of Non-Compliance On a scale of 0-5 (with 0 being not at all and 5 being fully understand), how well do you understand digital accessibility and the consequences of not complying? 80 67 70 60 50 37 40 30 25 21 20 16 16 16 16 10 10 9.6 8.8 8 10 6.4 6 0 0 0 0 0 1 2 3 4 5 5-Jan-23 1-May-23 22-Sep-23 IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 13

14. Understanding Accessibility Tools Are you aware that there are accessibility tools you can use when creating content? 120% 100% 100% 80% 68% 63% 60% 37% 40% 32% 20% 0% 0% Yes No 5-Jan-23 28-Apr-23 22-Sep-23 IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 14

15. Web Page Issues Results Jan 2023 289 Pages with Issues of 6654 Mar 2023 269 Pages with Issues of 6494 Sep 2023 218 Pages with Issues of 6569 Nov 2023 144 Pages with Issues of 6989 4% 4% 3% 2% 4995 Occurances of Issues 5351 Occurances of Issues 5140 Occurances of Issues 4925 Occurances of Issues IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council

16. Web Page Issue Occurrences Results Issue Jan 2023 Mar 2023 Sep 2023 Nov 2023 % Reduced 86% Link missing a text alternative 167 166 69 24 95% Empty Headings 155 144 89 7 7% No data cells assigned to table header 222 196 207 206 2% Table headers aren't referenced correctly 4712 4418 4702 4627 38% Form field is not labeled 69 53 53 43 10% Visible label and accessible label do not match 20 18 20 18 100% Image without alt text 2 0 0 0 8% Total Occurrences 5347 4995 5140 4925 IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 16

17. PDF Issues in ORD Web Areas (www) Nov 2023 3756 Total PDFs with Issue 103 Not Machine Readable 595 Not Tagged 8139 Other Issues Jan 2023 3292 Total PDFs with Issues Sep 2023 3203 Total PDFs with Issues 103 Not Machine Readable 511 Not Tagged 7092 Other Issues Mar 2023 3175 Total PDFs with Issues 115 Not Machine Readable 552 Not Tagged 7304 Other Issues 101 Not Machine Readable 500 Not Tagged 7041 Other Issues IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 17

18. Applications November 2023 134 Total Internal Systems 120 Not Tested 3 Compliant January 2023 143 Total Internal Systems 136 Not Tested 2 Compliant 4 8 Not Compliant 1 Exempt Not Compliant 3 Exempt IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 18

19. Testimonials I'm personally impacted with a lot of guilt knowing the total number of issues on our sites. The training is the message they all [our scientists] need to get. We make people provide us 508 compliant PDFs or we won t post them [on our site]. IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 19

20. Lessons Learned Weekly training improved skills and visibility Challenges Focused Efforts some cases resolved all occurrences PDFs will always be an issue Additional Training for Source tools Word, PowerPoint, etc Data is tricky No static data to move down from IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 20

21. Whats Next? Continued reporting of metrics Training as needed Adoption of our training by: Agency Section 508 office Other program offices/regions IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 21

22. Summary / Conclusion People want to create accessible content Our Year-Long Strategic Approach: Improved understanding Reduction in issues Hiring/Increasing Certified Trusted Testers More thinking accessibility first IAAF 2023 / General Services Administration / Federal Deposit Insurance Corporation / Department of Veterans Affairs / U.S. Access Board / Federal CIO Council 22

23. Click to edit Master title style Questions? Click to edit Subtitle 23