Enhancing Supply Chain Efficiency with Quality Systems

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Explore the best practices and methodologies for improving supply chain operations such as planning, sourcing, making, delivering, and returning. Discover key initiatives like E-procurement, bar coding, supplier quality assurance, and green supply chain to elevate functional excellence. Align supply chain processes with business goals, integrate SC technologies, and develop world-class SC vision and mission for sustainable improvements.


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  1. Quality System in Supply Chain & After Sale Making Science Work For You

  2. Best in Class : Supply Chain Supply Chain Supply Chain Customer processes Supplier processes Customer processes Supplier processes Plan Source Make Deliver Return Return Achieve Timeliness , Agility & Speed in all supply chain processes Achieve Timeliness , Agility & Speed in all supply chain processes With collaboration across Plants & Corporate With collaboration across Plants & Corporate 2 2 2 Confidential SCOR Update December 29, 2008

  3. SCOR METHODOLOGY Plan Plan Plan Source Make Deliver Source Make Deliver Source Make Deliver Deliver Source Return Return Return Return Return Return Return Return Supplier Customer Internal or External Suppliers Supplier Customers Customer Jubilant Life Sciences Internal or External The SCOR (Supply Chain Operations Reference Model), is developed by Supply Chain Council. The model builds its strength around the linkage between process elements, metrics, best practices and features associated with supply chain execution in the areas of: Plan, Source, Make, Deliver, and Return 3 3 3 Confidential

  4. Supply Chain Vision & Mission Develop world class Integrated SC to accomplish the business goals Align the Supply Chain Processes to support New Product Development Consistent Processes in Forecasting ,Planning, Sourcing & Logistics To standardize the Operating Principles and document the SOP s for Supply Chain to be Process oriented & IT enabled Define business wise measurement SCOR cards for both Internal & External deliverables & reengineer the supply chain Sustain the improvements through review & lean strategies & align dynamically with the needs & changing market conditions 4 Confidential

  5. Quality System in Supply Chain In order to elevate the functional excellence in supply chain processes, we have decided the following key initiatives under evaluation : E- procurement (vend-x) Bar Coding Supplier Quality Assurance Green Supply Chain 5 Confidential

  6. Quality System in Supply Chain In order to elevate the functional excellence in supply chain processes, we have decided the following key initiatives under evaluation : E- procurement (vend-x) Bar Coding Supplier Quality Assurance Green Supply Chain 6 Confidential

  7. eJ-Buy ...... Partners On-Line Vendors on-line Web-enabled Procurement SCOR: Our expectations from you Application Internet ERP Based Indent Webpage MRP based Planned Qty Paper X Manual / Administrative Time 7 Confidential

  8. eJ-Buy Value Proposition To address partner s expectations of fair opportunity, transparent decision making Speedier response and clarity of communication, Jubilant promised and launched eJ-Buy. eJ-Buy is the e-Procurement program of Jubilant Life Sciences Powered by Vendx* Technology to Automate Procurement Tool to Enable Superior Connection with Partners Instant & electronic RFQ notification to Partners Easy To Use, Standard Templates for RFQ Response /Quotes Makes feasible Online retrieval and review of quotes User-friendly platform for receiving and comparing quotes Enabler for Online competition through Reverse Auctions 8 Confidential Vendx* - Software as a Service Model Proprietary product of M/s ebizChem

  9. All Jubilant Spend on eJBuy eJ-Buy Future Road Map 2011-13 Mar-13 All Sites & corporate Spending Dec-12 Savli & R&D Oct-12 Aug 12 Gajraula , Nira & Roorkee June 12 Projects Mar 12 In direct Material Packing Material Oct -11 Logistics on eJBuy 9 Confidential

  10. eJ-Buy Transformation Collaboration : stacked hands of a diverse team of workers to showcase teamwork and unity Stock Photo A need to collaborate & accomplish the Vision is what we Expect ! 10 Confidential

  11. Quality System in Supply Chain In order to elevate the functional excellence in supply chain processes, we have decided the following key initiatives under evaluation : E- procurement (vend-x) Bar Coding Green Supply Chain Supplier Quality Assurance 11 Confidential

  12. Bar- Coding Raw material received at factory gate Material issue from stores after validation of item code,lot no, Manufacturing date & expiry date Bar coding completed for Ware House operations at all our locations Integrated with our ERP Extending to our Products for our downstream partners Would like to extend to our upstream partners Benefits :- Easy accountability, FIFO enforcement ,accuracy, speed & fool proof system 12 Confidential

  13. Quality System in Supply Chain In order to elevate the functional excellence in supply chain processes, we have decided the following key initiatives under evaluation : E- procurement (vend-x) Bar Coding Supplier Quality Assurance Green Supply Chain 13 Confidential

  14. POLICY ADOPTED 14 Confidential

  15. Green Supply Chain Initiatives Taken.. Awareness sessions conducted during Quality Audits. Partners were briefed on: Importance & significance of ISO 9001-2008, OHSAS and EHS system Encourage Supplier to implement ISO 9001-2008 Awareness of 5 S Concept General Health and Hygiene Use of Safety Tools and Equipments Encourage Supplier for the recycle and reuse of the resource. Reduction of the waste and disposal of the waste as per prescribed rules. Compliance of the Safety and Environment regulations New Suppliers Selected based new questionnaire feed back 15 Confidential

  16. Quality System in Supply Chain Supplier Performance Management Supply Chain Governance Measure Supplier Performance Against contact &SLA through scorecard Measure critical supplier quality through supplier corrective action & supplier audit. Supply Chain Management Identify, manage and mitigate supplier risks. Supplier Quality Management Supply Chain Risk Management 16 Confidential

  17. Supplier Quality Assurance Supplier Management Supply Chain Risk Management Supplier Audit Supplier Corrective Action Supplier Performance Score cards 17 Confidential

  18. New Supplier Development- Sent Supplier initial Assessment Questionnaire & Supplier Registration Form Initial Supplier Evaluation based on Questionnaires Request For Sample & Approval (QC & R&D) Supplier Certification / Final Approval for Commercial Supply Supplier Approval for Pilot Lot / Trial Supplier Site Audit Following controlled format are used for introduction of supplier: 1. Supplier Quality Evaluation Questionnaire- (FM/QA/057 ) 2. Green Supply Chain Questionnaire -(F3 / SC/ SOP /001) 3. Supplier Registration Form - (F1 / SC / SOP / 001 ) 18 Confidential

  19. Integrated Quality & Compliance Management Enterprise Procurement Manufacturing Distribution Supplier Customer Quality Management Supplier Quality Internal Quality Customer Quality Supplier Audit Containment & Failure Analysis Supplier Corrective Actions Charge Back / Cost Recovery Supplier Scorecard Internal Audit Containment & Failure Analysis CAPA Change Control Document Control Quality Scorecard Customer Complaint Management Containment & Failure Analysis CAPA Change Control Quality Scorecard Document Control 19 Confidential

  20. GSCM QUESTIONNAIRE ANALYSIS RESULT RM SUPPLIER (INDUSTRIES AVERAGE COMPLIANCE) 85.03 100 72.01 68.03 62.41 % 50 0 Requirement Area Of Improvement (Target 75% in 2012-13 including new suppliers) 20 Confidential

  21. GSCM QUESTIONNAIRE ANALYSIS RESULT PM SUPPLIER (INDUSTRIES AVERAGE COMPLIANCE) 84.68 85 78.76 80 % 77.70 76.58 75 70 Requirement Area Of Improvement (Target 85% in 2012-13 Including new suppliers) 21 Confidential

  22. Quality System in Supply Chain In order to elevate the functional excellence in supply chain processes, we have decided the following key initiatives under evaluation : E- procurement (vend-x) Bar Coding Supplier Quality Assurance Green Supply Chain 22 Confidential

  23. Existing Supplier Evaluation: Sent Supplier Quality Assurance Questionnaire Initial Supplier Evaluation based on Questionnaires Plan for Site Audit Verify Effectiveness in follow up Audit Send Audit Report to Supplier Request for CAPA 23 Confidential

  24. Supplier Performance Management Grand Total Company GREEN BLUE RED RM AC - Gaj 63 4 1 68 AC - Nira 67 1 2 70 AI-Gaj 82 6 3 91 FC-Gaj 87 9 18 114 AI-Nira 3 1 4 Form.-RK 33 1 10 44 Improvement required for Fine Chemicals, ANU ,API, & Formulation Business API-Njd. 110 3 15 128 API-Njd. 132 4 29 165 ANU-Sav. 78 7 21 106 RM Total 655 35 100 790 24 Confidential

  25. PROCESS CONTROL CHART : TOLLER NAME: VEER CHEMIE( Exhibit 1) Product Name: NIACINAMIDE USP (ASSAY---> Not Less than 99 % w/w) mR - Chart (ASSAY) 0.35 0.3 0.25 0.2 MR 0.15 0.1 0.05 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Lot / Batch Individual Control Chart (ASSAY) 100.2 100.1 Individual Value 100 99.9 99.8 99.7 99.6 99.5 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Lot / Batch 25 Confidential

  26. Highlight For Q1~Q3 PROCESS CONTROL CHART : KOPALLE :SODAMIDE ( Exhibit2) ASSAY---> Not Less than 99 % w/w mR - Chart (ASSAY) 0.4 0.35 0.3 0.25 MR 0.2 0.15 0.1 0.05 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Lot / Batch Individual Control Chart (ASSAY) 100.1 100 Individual Value 99.9 99.8 99.7 99.6 99.5 99.4 99.3 99.2 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Lot / Batch 26 26 Confidential

  27. Our Resolve Creating Opportunities forCollaborative working together & eJ-Buy implementation Development and Up gradation of Best Practices in Supply Chain SCOR Exposure toBest Ethical & Transparent commercial dealings Continuously help inMaking the Supply Chain Green Clean with contribution together to the society 27 Confidential

  28. Thank you 28 Confidential

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