Digital Transformation in Supply Chain: Insights from Industry Experts

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Explore the significance of digital transformation in supply chain management through expert insights from industry leaders like Michael Lynham and Dr. Waleed Abo-Hamad. Discover key components, drivers, and case studies showcasing the evolution and benefits of digital supply chains. Gain a deeper understanding of the supply chain ecosystem and the implications of enhanced visibility and efficiency enabled by digital technologies.


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  1. Subject Lecturer Tom Ferris Position Duration 15 mins Do we need more public investment in transport infrastructure? Consultant and former Chief Economist with the Department of Trade, Tourism and Sport. Senior Lecturer, School of Management, DIT Simulation Optimisation Methods in Supply Chain Applications Dr Waleed Abo- Hamad 15 mins Digital Transformation in Supply Chain Michael Lynham Vice-President Global Relations, Trinity College CEO CILT Ireland 15 mins Q & A Pat Treacy 10 mins Promoting Professionalism in Logistics, Transport and Supply Chain

  2. European Supply Chain Day 2017 Expert Lecture Series Twitter Facebook CILT Ireland Linkedin CILT Ireland @CILTIRL #europeansupplychainday

  3. Digitalisation of Supply Chains By Michael Lynham HND BA [Hons.] MSc. MSc. MMII

  4. Michael Lynham HND BA [Hons.] MSc. MSc. MMII Immediate Past Marketing & Business Development Manager with the Chartered Institute of Logistics & Transport Ireland [CILT] Part-time lecturer with CILT Currently in the Office of Vice President for Global Relation at Trinity College Dublin Email: micklynham@gmail.com ie.linkedin.com/pub/micheal-lynham-mmii/82/b69/594/ @MickLynham

  5. Content 1. Supply Chain Ecosystem 2. The Evolution of the Supply Chain 3. Drivers of Digital Transformation 4. Industry Research 5. Digital Supply Chain - 8 Key Components 6. Case Study - Nespresso

  6. Supply Chain Ecosystem Standardised Process Product Customer Next few years Changes within Supply Chain Advent of Digital Supply Chain Information available in real-time Objective of Digital Supply Chains Built a new supply network = Resilient & Responsive Digital Supply Chain Ecosystem =REALITY

  7. What is Digitalisation of Supply Chain ? Utilising digital technologies and processes to enable supply chains to be more effectively and efficiently managed, creating business networks and increasing the overall supply chain visibility within the network.

  8. The Digitalisation of every aspect of business..

  9. The Present State of Digital Transformation in the Supply Chain Key focus areas 1. Inside a single organisation 2. Between organisations and their customers 3. Between organisations and all of their partners across the value chain

  10. Digitally Enabled Supply Ecosystems vs. vs. Traditional Linear Supply Chain

  11. Drivers of Digital Transformation 1. New Technologies 2. Customers 3. Employees 4. Business Partners

  12. Industry Research 75% of organisations say that digital transformation of the supply chain is important or very important 50% say that Digital Transformation is very important [The study surveyed 337 executives from some of the largest global manufacturing and retail organizations from over 20 different countries around the world]

  13. Industry Research 33% of companies have started digitalising their supply chains 72% of companies expect to be fully digitalised within 5 years [The study surveyed 2,000 supply chain respondents PWC, 2016]

  14. Digital Supply Chain Economic Benefits Improved Efficiencies by 4.1% annually Boosted Revenues by 2.9% annually

  15. Digital Supply Chain - 8 Key Components The Supply The Supply Chain at the Chain at the centre centre of the digital digital enterprise enterprise of the 01 02 03 04 05 06 07 08 Integrated Planning & Execution Logistics Visibility Procurement 4.0 Smart Warehousing Efficient Spare Parts Management Autonomous & B2C Logistics Prescriptive Supply Chain Analytics Digital Supply Chain Enables

  16. Core Elements & New Technologies - Integrated Planning & execution Integrated Planning & execution Business Goals of Digital Supply Chain Business Goals of Digital Supply Chain Full Integration Full Integration

  17. Core elements & new Technologies Logistics visibility Logistics visibility seeing the network seeing the network B2C networks More information in real time B2B networks Expectations on timely status information which are linked to production plans Requirements for Transparency Technical & Intelligent human invention

  18. Logistics visibility seeing the network Single platform Single platform Consolidated & enriched Consolidated & enriched with cross referenced with cross referenced information information [Social media] [Social media] Linked within the platform Linked within the platform & put through additional & put through additional analytics and simulation analytics and simulation runs runs

  19. Digitalising the Procurement Function Procurement 4.0 Procurement 4.0 Radically change the tools and talent required, add new categories to be sourced, and transform the value proposition Critical building blocks Efficient Integration & Management of suppliers of raw materials Change is taking place Utilisation of a variety of big data tools and techniques to connect more closely with suppliers, aid the planning process, improve sourcing, actively manager supplier risk, and boost collaboration.

  20. Procurement 4.0 Procurement 4.0 Benefits Lower Costs Faster Delivery Improved Level of Service Increase Automated processes

  21. Core elements & new Technologies Smart warehousing Smart warehousing robots at work robots at work - Strategic Tool - Improve efficiently & safety - Inbound logistics - RFID sensors Information about what has been delivered - Management system Automatically allots storage space - Inside the warehouse Management software will constantly update in real time - Flying Drones Potential ? - Wearables & augmented reality systems

  22. Core elements & new Technologies Core elements & new Technologies Smart warehousing Smart warehousing robots at work robots at work DHL & Ricoh Augmented Reality System Employees navigate routes via glasses graphic displays RESULTS - 10 order pickers - 9,000 orders fulfilled - 20,000 items - Overall picking efficiency increased by 25% - Orders packed by Robots

  23. Core elements & new Technologies Efficient spare parts Efficient spare parts management management with 3D printing with 3D printing - Spare parts can be manufactured as needed - Printers , software blueprint & materials BENEFITS - Reduction in spare parts inventories - Reduction in associated costs

  24. Core elements & new Technologies Autonomous & B2C logistics Autonomous & B2C logistics robotic transport robotic transport - Driverless vehicles - mapping software - Other robotics innovations - Autonomous truck convoys Reduce need for humans drivers - Internal sensors Access fleet damage to cargo & maintenance requirements BENEFITS - Reduced human error - Reduced emissions [more efficient operations, routing and convoying of trucks] - Lower labour costs - More reliable delivery times

  25. Core elements & new Technologies Prescriptive supply chain analytics Prescriptive supply chain analytics - Big data analytics - Sophisticated signals from market [s] - Optimise any factors within the entire chain - Actively modify the chain - Prescriptive data Scenario planning

  26. Core elements & new Technologies Smart supply chain enablers Smart supply chain enablers 01 02 03 04 05 Processes Organisational and skills Performance management Partnering Technology

  27. Case Study - Nespresso Goal Provide customers with the perfect coffee experience Incorporated Technology to achieve this goal Trigger Deeper understanding of customers and manage complex buying processes Utilised Customer Engagement Solutions [Cloud], Full- fledged sales solution [entire buying cycle; pricing, quotes and orders], external data sources like; social media Benefits Greater penetration of markets, higher sales and user adoption and greater visibility. Enhanced business processes. Shorter delivery times [4 weeks]. Single optimised view of their supply chain

  28. Thank You! Thank You!

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