Caltech Retiree Annual Open Enrollment 2021 Information
Caltech is hosting its Retiree Annual Open Enrollment for 2021, providing key details on plan changes, contact information, and important updates such as Defined Dollar Credits (DDCs) increase and supplemental benefits. Retirees can make plan changes by calling the Caltech Retiree Service Center before November 16, with no changes expected in services like billing and website management. New benefits include enhanced DDCs and additional benefits in Aetna and Kaiser Medicare Advantage plans. Contact information for enrollment and queries is provided.
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Presentation Transcript
2021 RETIREE ANNUAL OPEN ENROLLMENT CAMPUS AND JPL RETIREES TOWN HALL MEETING NOVEMBER 4, 2020
Welcome to Caltechs Retiree Annual Open Enrollment for 2021 1
What Well Cover 2021 Annual Open Enrollment What s NOT changing in 2021 New for 2021 Key Contact Information Turning 65 in 2021 What to Review During Annual Open Enrollment Closing 2
Benefits Annual Open Enrollment Retirees and Surviving Spouses NOVEMBER 2 16 To continue with your current plan elections through Caltech you don t have to do anything! If you would like to make changes to your plan election(s) for 2021 you can do so by calling the Caltech Retiree Service Center. Changes must be done by November 16. Annual Open Enrollment is a good time to sign up to have Mercer automatically deduct the monthly premium from your bank account. In late December you will receive a Confirmation Statement of your 2021 plan elections, defined dollar credits (DDCs), and premiums. 3
Whats NOT Changing in 2021 The Caltech Retiree Service Center administers your retiree plans, billing, and website. Service Center employees are available to take your calls Monday Friday 5:30 a.m. to 6:00 p.m. PT. Discovery Benefits, LLC a Wex company, administers your HRA Caltech medical, dental and vision health insurance providers and plans You will be enrolled in the same Aetna, Kaiser, or HRA plan you had in 2020 Your Caltech Retiree Life Insurance policy will not change Monthly maintenance fee of ($13.40) included in your medical rates or deducted from your ongoing monthly HRA account will remain the same. 4
New for 2021! Defined Dollar Credits (DDCs) will be 2% higher Aetna is updating the Pre-65 prescription drug formulary. If you are affected, you will be notified by Aetna. For Post-65 plans , Aetna preferred pharmacies will offer lower generic copays Members using Preferred pharmacies will have lower generic copays ($1 less for a 30-day supply, $2 less for a 90-day supply). Visit www.aetna.com for more information. Aetna Medicare HMO members will get a new ID card in the mail Caltech added supplemental benefits to the Aetna and Kaiser Medicare Advantage plans: Meal Benefit (following inpatient hospital stay): Aetna provides up to 14 meals Kaiser provides up to 3 meals per day up to 4 weeks Teladoc Benefit: Aetna plans include Teladoc (PCP copay applies) Does not apply to Value Plan 5
Important Contact Information Caltech Retiree Service Center: 1-855-251-0910 M-F 5:30 am to 6:00 pm PT Visit: www.caltechretireebenefits.com Enrollments, eligibility and changes Billing & premium questions Life insurance beneficiary updates Death notifications Address, phone number and email updates Discovery Benefits: 1-844-561-1334 M-F 5:30 am to 5 pm PT Visit: www.discoverybenefits.com Submitting claims for HRA reimbursements Setting up automatic HRA reimbursements Information on what is reimbursable under the HRA plan Supplying documentation for debit card transactions 6
Aetna Key Contact Information Aetna Member Services www.aetna.com Medicare members: 1-888-267-2637 Traditional Choice (Medicare): 1-800-328-9933 Non-Medicare: 1-800-328-9933 Aetna Vision Plan: 1-877-973-3238 Aetna Dental Plan: 1-877-238-6200 Questions on claims Request new ID cards Locate a provider Prescription drug questions and information 7
Kaiser Permanente Key Contact Information Kaiser Member Services www.kp.org Existing Kaiser members: 1-800-464-4000 Potential or new members: 1-800-464-4000 DeltaCare Dental HMO: 1-877-644-1774 Questions on claims Request new ID cards Locate a provider Prescription drug questions and information 8
SilverSneakers and Silver & Fit Key Contact Information SilverSneakers for Aetna Medicare Advantage Plan Enrollees: 1-888-423-4632 M-F 5:00 am to 6:00 pm PT www.silversneakers.com Participating fitness centers Flex program Request new ID card Silver & Fit for Kaiser Medicare Plan Enrollees: 1-877-750-2746 M-F 5:00 am to 8:00 pm PT www.silverandfit.com 9
TIAA Key Contact Information You can contact TIAA to manage your TIAA account or set up an appointment with a financial advisor. 800-877-7195 TIAA.org 10
Turning 65 In 2021? Medicare Part A & B All Caltech sponsored Medicare plans require enrollment in both Medicare Parts A and B If you are turning 65 in 2021 be sure to enroll in Medicare PRIOR to your 65th birthday. You can enroll online at www.ssa.gov or by visiting or calling your local Social Security office You should begin the enrollment process 3 months prior to your 65th birthday. The earlier the better as the pandemic has extended Medicare s processing time. It can take up to 10 weeks for Medicare to process your application for Medicare Part B. To ensure you have Part B by the 1st of the month you turn 65 submit your enrollment form to Social Security early! 11
Turning 65 In 2021 (continued) Reminder About Medicare Part D and the Caltech Plans: If you enroll in a Caltech sponsored Medicare plan; it is important you do not enroll in a separate Medicare Part D plan because: Part D benefits are integrated into all Caltech sponsored Medicare plans, which means you do not need a separate Part D plan If you enroll in a Part D plan outside of the Caltech sponsored Medicare plan, you will be automatically dis-enrolled from your Caltech sponsored medical plan Contact the Caltech Retiree Service Center if you have any questions regarding what you need to do when becoming eligible for Medicare. 12
Annual Open Enrollment Is A Good Time To .. Sign up to have your monthly premiums automatically deducted from your checking account. Call the retiree service center or visit www.caltechretireebenefits.com Add/update your email address Review/update your beneficiary information Submit claims for HRA reimbursement 13
In Closing 14
Disclaimers This presentation provides only highlights of your benefits. It is not a contract. It does not change the terms of your benefit plans or the official documents that control them. Consult the individual plan booklets for specific details of benefit coverage. To permit a brief summary of benefits and services, use of actual contract language has been minimized. This summary comparison does not replace the legal documents that establish the plans. Final interpretation of any provision of the plans will be governed by the master policies and service agreements, which are on file in the office of the plan administrator. Caltech reserves the right to change, suspend or terminate its benefits programs, in whole or in part, at any time and for any reason. 15
