Best Practices in Digital Strategy Development for CAREC 2030

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The presentation by Professor Dr. Nagy K. Hanna emphasizes the importance of moving from common to best practices in digital strategies for CAREC 2030. It discusses the benefits of adopting best practices such as broadening focus, tapping synergies, and prioritizing digital foundations. Key points include transforming from ad hoc interventions to an ecosystem view, fostering coordinated leadership institutions, and shifting from short-termism to long-term commitment. The focus is on digital dividends, governance, infrastructure, and innovation to drive growth and development.


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  1. 2 2nd ndCONSULTATION MEETING: CONSULTATION MEETING: CAREC DIGITAL STRATEGY 2030 CAREC DIGITAL STRATEGY 2030 BEST PRACTICES IN BEST PRACTICES IN DIGITAL STRATEGIES DIGITAL STRATEGIES Presented by: Professor Dr. Nagy K. Hanna Professor Dr. Nagy K. Hanna INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  2. Why move from common to best practice? Why move from common to best practice? Spread rapidly but benefits often unrealized, reinforcing divide. Move to best practice Spread rapidly but benefits often unrealized, reinforcing divide. Move to best practice From ad hoc interventions to an ecosystem view, to broaden focus and tap synergies. From ad hoc interventions to an ecosystem view, to broaden focus and tap synergies. From fragmented silos to coordinated leadership institutions. From fragmented silos to coordinated leadership institutions. From short termism, to long From short termism, to long- -term commitment. term commitment. From focus on access to tech, to prioritize digital foundations: leadership, policies, From focus on access to tech, to prioritize digital foundations: leadership, policies, infrastructure, skills, and digital sector & innovation infrastructure, skills, and digital sector & innovation where most barriers & payoffs. where most barriers & payoffs. From supply push to demand pull in line with adopting sector strategies. From supply push to demand pull in line with adopting sector strategies. From rigid central planning to promoting partnership, innovation, learning & agility. From rigid central planning to promoting partnership, innovation, learning & agility. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  3. Digital Dividends (growth, jobs, services) Digital Digital Ecosystem Ecosystem Finance & Trade energy, Urban Health, Social Agriculture & development Environment Digital gov. Business & Education, systems & Transport, industry Services Digital adoption rural Digital Governance: Leadership, Institutions, Strategies, M&E Digital Foundations Hard & Soft Cyber Policies, Laws, Regulations, Security Digital infrastructure: telecom & Internet Access Digital platforms: e-commerce, e-finance, digital ID, gov as platform Digital industry: Services, Content, Media, Open & Big Data, cloud Digital Innovation infrastructure, policies, and entrepreneurship Nagy K. Hanna (2020). "Assessing the digital economy. Journal of Innovation and Entrepreneurship 2020 Digital Skills: for users, specialists, managers, leaders Macro policies & non-digital foundations Governance/political economy, competition, trade, finance, human capital, institutions, INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. business environment, taxation, PPP, public procurement, logistics, electricity.

  4. 1. 1. Develop leadership and governance Develop leadership and governance Adopt a holistic vision and ecosystem approach: Adopt a holistic vision and ecosystem approach:- - Develop understanding of existing digital ecosystem Develop understanding of existing digital ecosystem-- -- holistic diagnosis holistic diagnosis Prioritize digital foundations over stand Prioritize digital foundations over stand- -alone applications alone applications Build consensus on a vision, driven by development priorities Build consensus on a vision, driven by development priorities Develop a sense of urgency and commitment to transformation Develop a sense of urgency and commitment to transformation Use holistic digital diagnostics to set realistic targets Use holistic digital diagnostics to set realistic targets INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  5. 1. 1. Develop leadership and governance (Cont.) Develop leadership and governance (Cont.) Take a Long Take a Long- -term view, combined with agile implementation: term view, combined with agile implementation:- - Encourage long Encourage long- -term thinking for outcomes and sustainability term thinking for outcomes and sustainability marathon marathon Capture low Capture low- -hanging hanging- -fruits to build commitment and demonstrate quick payoff fruits to build commitment and demonstrate quick payoff Build agile implementation capabilities Build agile implementation capabilities Phase and sequence digital transformation in line with augmented Phase and sequence digital transformation in line with augmented capabilities capabilities Develop medium Develop medium- -term investment plans and diversify sources of finance. term investment plans and diversify sources of finance. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  6. 1. 1. Develop leadership and governance (Cont.) Develop leadership and governance (Cont.) Develop digital leadership and institutions: Develop digital leadership and institutions:- - Build leadership institutions with clear roles and competencies Build leadership institutions with clear roles and competencies Develop collaborative links with adopting sectors Develop collaborative links with adopting sectors Build a cadre of digital transformation leaders Build a cadre of digital transformation leaders CIOs CIOs Develop agile, independent regulatory agencies Develop agile, independent regulatory agencies Balance central leadership with bottom Balance central leadership with bottom- -up innovation up innovation Build institutions for regional and global cooperation Build institutions for regional and global cooperation INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  7. 2. 2. Develop policies, regulations, data, and cybersecurity Develop policies, regulations, data, and cybersecurity Develop enabling policies and safeguards for competition, trust Develop enabling policies and safeguards for competition, trust Support open standards & reuse of open data Support open standards & reuse of open data Develop whole Develop whole- -of of- -society cybersecurity and resilience strategies. society cybersecurity and resilience strategies. Develop data and AI policy, strategy, and governance Develop data and AI policy, strategy, and governance Invest in digital public goods Invest in digital public goods INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  8. 3. 3. Build digital infrastructure and platforms Build digital infrastructure and platforms Encourage competition to build backbone, and secure, affordable broadband. Encourage competition to build backbone, and secure, affordable broadband. Adopt innovative business models to drive access and usage Adopt innovative business models to drive access and usage Develop digital platforms for identification, commerce, finance, and services Develop digital platforms for identification, commerce, finance, and services Prioritize mobile connectivity and cloud infrastructure Prioritize mobile connectivity and cloud infrastructure Promote sharing of infrastructure and spectrum Promote sharing of infrastructure and spectrum Promote network interconnection and interoperability of platforms Promote network interconnection and interoperability of platforms INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  9. 4. 4. Develop skills and competencies Develop skills and competencies Promote universal digital literacy and skills through many channels Promote universal digital literacy and skills through many channels Develop data management capabilities Develop data management capabilities Attract digital talents in public and private sectors Attract digital talents in public and private sectors address brain drain issues address brain drain issues Create centers of excellence for building digital capacity & management Create centers of excellence for building digital capacity & management Promote digital Promote digital- -enabled learning at all education levels enabled learning at all education levels INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  10. 5. 5. Promote ICT sector, innovation and Promote ICT sector, innovation and finance for transformation finance for transformation Develop the digital sector: Develop the digital sector:- - Prioritize digital sector role as enabler for transforming the economy Prioritize digital sector role as enabler for transforming the economy Improve business environment for dynamic digital services Improve business environment for dynamic digital services Develop public Develop public- -private partnerships to support digital industry private partnerships to support digital industry Adopt open competition in public procurement of ICT Adopt open competition in public procurement of ICT Develop local digital services and content for ecosystem dynamism Develop local digital services and content for ecosystem dynamism INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  11. 5. 5. Promote ICT sector, innovation and Promote ICT sector, innovation and finance for transformation (Cont.) finance for transformation (Cont.) Promote innovation and finance: Promote innovation and finance:- - Nurture innovation and entrepreneurship ecosystems Nurture innovation and entrepreneurship ecosystems-- --tech parks & platforms Develop programs to diffuse digital innovations among SMEs Develop programs to diffuse digital innovations among SMEs tech parks & platforms Set priorities, pilots, and safeguards for emerging technologies Set priorities, pilots, and safeguards for emerging technologies Prioritize inclusive and frugal innovation, and innovation networks Prioritize inclusive and frugal innovation, and innovation networks Promote access to finance for digital startups and SMEs Promote access to finance for digital startups and SMEs Promote FinTech in mobile, digital payment, money transfer, etc. Promote FinTech in mobile, digital payment, money transfer, etc. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  12. Transform business and public sectors Transform business and public sectors Promote ICT Promote ICT- -enabled economy and sector enabled economy and sector- -wide transformation: wide transformation:- - Align digital strategy with economic development & sector strategies. Align digital strategy with economic development & sector strategies. Prioritize digital adoption capabilities in key user sectors Prioritize digital adoption capabilities in key user sectors Promote digital transformation of SMEs via business associations Promote digital transformation of SMEs via business associations Emphasize sustainable, scalable digital applications Emphasize sustainable, scalable digital applications Provide sector Provide sector- -specific complementary investments and training. specific complementary investments and training. Develop digital platforms to collaborate, coordinate, and share knowledge. Develop digital platforms to collaborate, coordinate, and share knowledge. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  13. Transform business and public sectors (Cont.) Transform business and public sectors (Cont.) Engineer effective adoption of digital government: Engineer effective adoption of digital government:- - Develop digital government vision and strategy Develop digital government vision and strategy Use digital government as a platform for data and services Use digital government as a platform for data and services Mobilize demand for good government, transparency & service improvement Mobilize demand for good government, transparency & service improvement Support local initiatives for digitized local governments Support local initiatives for digitized local governments Adopt best practices in e Adopt best practices in e- -gov: whole gov: whole- -of of- -government, user government, user- -centric, etc. centric, etc. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  14. Cross Cross- -cutting goals (principles) cutting goals (principles) Promote digital inclusion: Promote digital inclusion:- - Address the digital divide, pre Address the digital divide, pre- -existing inequalities Use shared access & community centers to reach low Use shared access & community centers to reach low- -resource settings Stimulate nascent demand in lagging regions Stimulate nascent demand in lagging regions Build capacity of weak stakeholders to participate effectively Build capacity of weak stakeholders to participate effectively Promote digital culture and mobile finance literacy Promote digital culture and mobile finance literacy Prioritize affordable access and transformation capabilities of SMEs & CSOs Prioritize affordable access and transformation capabilities of SMEs & CSOs existing inequalities resource settings local content local content INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  15. Cross Cross- -cutting goals (principles) (Cont.) cutting goals (principles) (Cont.) Promote ownership and partnerships: Promote ownership and partnerships:- - Build multi Build multi- -stakeholder ownership with broad, effective participation stakeholder ownership with broad, effective participation Create CoPs and digital platforms for consultation, collaboration Create CoPs and digital platforms for consultation, collaboration Develop strategic communication strategy to generate consensus Develop strategic communication strategy to generate consensus Build partnerships, among stakeholders, across sectors and levels Build partnerships, among stakeholders, across sectors and levels Develop, partner with private ICT services and trade associations Develop, partner with private ICT services and trade associations Develop country Develop country- -led forums for digital cooperation with IFIs, UNOs led forums for digital cooperation with IFIs, UNOs INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  16. Cross Cross- -cutting goals (principles) (Cont.) cutting goals (principles) (Cont.) Maximize learning and adaptation: Maximize learning and adaptation:- - Shift from rigid plans to adaptive, learning, results Shift from rigid plans to adaptive, learning, results- -driven strategies. Capture local knowledge and grassroots innovations Capture local knowledge and grassroots innovations-- --scaling up mechanisms Balance central direction with local initiative Balance central direction with local initiative-- --Integrate local learning into strategies Build strategic foresight capabilities Build strategic foresight capabilities scan and prepare for disruptive technologies scan and prepare for disruptive technologies Focus research on adoption, evaluation and outcomes Focus research on adoption, evaluation and outcomes Keep score through timely evaluation Keep score through timely evaluation multiple channels & benchmarks multiple channels & benchmarks Create platforms to capture and diffuse best practice Create platforms to capture and diffuse best practice driven strategies. scaling up mechanisms Integrate local learning into strategies INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

  17. THANK YOU THANK YOU INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.

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