DPS Employee Engagement Survey Results 2013 Overview

The 2013 CollaboRATE survey results for the District Public Schools (DPS) show a 74% engagement score with over 8,000 employees participating. The survey focused on employee enjoyment, job value, satisfaction, pride, and willingness to recommend DPS. Engaged employees are committed to the DPS mission, leading to improved outcomes for students. Key drivers and engagement questions were highlighted, and benchmark engagement scores from various companies were compared. Overall, the survey emphasized the importance of fostering a culture where employees feel valued and motivated to contribute to DPS's success.

• Employee Engagement
• Survey Results
• DPS
• CollaboRATE
• 2013

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1. 2013 CollaboRATE Survey Results District Report

2. CollaboRATE Overview CollaboRATE is our first-ever all-employee survey. It provides an opportunity for all employees to fully participate in making DPS a great place to learn and grow. What is it? One of the key pieces of feedback we received from the Aug. 2 OurDPS event is that our people want more ownership. They want to be a part of teams and a broader organization that live up to the values and vision. Why does it matter? Vision and Values Leadership and Management Team and Work Environment Communication and Decision-Making Recognition and Rewards What s covered in this survey? 2

3. Employee Engagement: The What and Why Employee engagement measures how much employees: Enjoy their work Believe their work has value Are satisfied with their jobs Are proud to work for DPS Would recommend working for DPS Engaged Employees Strong Culture Results Employee engagement results in individual employees: Planning to stay with DPS Committing to the DPS mission and vision Being willing to go above and beyond what is expected to help DPS succeed Which translates to higher achievement outcomes for students! 3

4. Overall Results for DPS Overall Engagement for DPS Over 8,000 or 67% of employees participated in CollaboRATE! 100% 80% 74% 60% 40% 20% DPS has an engagement score of 74%! 0% DPS 4

5. Key Drivers & Engagement Questions Engagement Questions 100% 2% 6% 6% 11% 13% 12% 90% 13% 18% 80% 25% 22% 70% 60% 50% 86% 81% 40% 76% 65% 64% 30% 20% 10% 0% Enjoy Work Proud to Work at DPS Would Recommend Working for DPS Overall Job satisfaction Job has positive impact disagree neutral agree 5

6. What does 74% Engagement Mean? 6

7. Everyone measures engagement with slight differences . Benchmark Engagement Score Benchmark Size Insights Link 56% US Norm (500+ companies) Kenexa 69% Worldwide (1000+ companies) Towers Watson 84% (High performing companies only) Global Norm (140,000 organizations) 1 Company DaVita 80% 7

8. What Drives Engagement? Key Driver Questions Key Driver Categories Positive Outcome Vision of the future communicated Believe the future for DPS is bright Top priorities likely to drive student achievement Aware of values Believe in values My school or department is effective at demonstrating each of the new Shared Core Values. Aware of District Priorities Can see a clear link between my work and District priorities We asked lots of questions but some questions are more important Vision, Values, & Priorities Engagement These questions were found to have the biggest impact on creating engagement at DPS. Supervisor Feel valued and appreciated by Supervisor Receive helpful feedback from my supervisor Supervisor recognizes strong performance Supervisor addresses poor performance Supervisor is interested in me as a person Peers Enjoy working with my peers Peers help each other Peers feel responsible for each other s success Employees provide candid and direct feedback to each other 8

9. As an organization, we are strongly motivated by our work and dedicated to ensure that Every Child Succeeds! 9

10. The Engagement Story: Key Themes DPS employees are vision and values driven we join and stay with DPS to impact the lives of students -- We are proud to work at DPS -- We enjoy our work and find it challenging and interesting -- We are aware of the DPS Shared Values We respect our colleagues, and we all go above and beyond in supporting each other and our students --Enjoy working with our peers --High levels of commitment to meeting demands and challenges We believe we are headed in the right direction and see many recent improvements in: --Work Environment -- Living the Values -- Belief in future success -- Supervisor effectiveness 10

11. The Engagement Story: Key Themes To Improve We need to improve our ability to inspire every employee through our vision of what the future promises in DPS. We need to do a better job of demonstrating how much we value and appreciate all of our employees and support their overall wellbeing We need to improve transparency on decision making and promote high levels of trust and accountability across the district We need more opportunities for FUN and celebration! 11

12. Whats Next? Communicating and Discussing District-Level Results Districtwide email from Tom to all staff with overview of CollaboRATE results on May 13 Principals to get information on strengths and development areas in their schools early this summer in order to prepare for next year with their teams ColloboRATE is not designed to be an accountability tool we are less focused on scores on individual items and more focused on how we as teams improve in areas where we are rating ourselves as needing improvement 12

13. Whats Next? Communicating and Discussing Department/School-Level Results Review, Reflect and Plan (June, July, August) Celebrate (August) Action Planning & Improvement (August, September) School and department results will be sent on June 3 Thank your school or department Identify and prioritize improvement areas Celebrate high results Review the results Talk to your team about what they think would be valuable Think about how to use the results in meaningful ways. When will you share the results? How will you share the results with your team? What support do you need? Determine how to maintain and improve all good results Develop your action plan 13

14. Team Level Results Report to show strengths and opportunities of your team compared with DPS averages Every team will have areas of strength and areas for focus Focus is on IMPROVEMENT The most important aspect is the work together as a team engage others in the conversation and the action planning! 14

15. Your Engagement Results School A Result Compared to DPS as a Whole Below At Above Employees in my school or department willingly provide candid and direct feedback to each other. Integrity Fun Accountability Students First Collaboration Equity I am aware of the new DPS Shared Core Values. On our team we feel responsible for each other's success. I believe the future for DPS is bright. I believe in the DPS Shared Core Values. The top priorities for DPS are likely to drive student achievement. The people I work with are willing to help each other, even if it means doing something outside their usual activities. Our school or department celebrates our shared successes. I am recognized for the contributions I make to my team. Yes Key Driver No I have a clear understanding of what is expected of me at work. I find my job to be challenging and interesting. I am involved in decisions that affect my work. 15

16. Senior Leadership Team To Celebrate: Strong pride in DPS and belief in purpose and impact of our work Shared ownership on large projects/crises Strong connection with peers Areas of Focus: Presenting a clearer, more compelling vision Doing a better job focusing on recognition and well-being of people throughout DPS and having more FUN!

17. Support A toolkit is being developed and will be ready by June 3 to support conversations with your teams on team level results. Support Staff will be available to any school or department leader that requests them. In some cases, coaches will reach out to schools and department and offer assistance. Coaches will have the necessary skills to be a critical friend in supporting leaders in this work. 17

18. CollaboRATE! Engaged Employees Strong Culture Results 18