Employee Satisfaction Survey Analysis at ACAD Finance: April 2016
ACAD Finance conducted an Employee Satisfaction Survey in April 2016 to assess employee satisfaction levels. The survey, designed by the SPM Officer and HR Officer, focused on job satisfaction benchmarks and methodology. After analysis by an SPSS specialist, the data revealed insights on gender and work experience. Out of 49 employees, 44 filled the survey, leading to valuable findings for performance management at ACAD Finance.
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Presentation Transcript
ACAD Finance Social Performance presentation (Employee Satisfaction Survey). Presented by: SPM Officer and Internal Auditor. April/ 2016.
The purpose of the survey: To evaluate the general satisfaction of the employees; and, The survey is part performance management that ACAD seeks to implement. of the social
Benchmarks were divided into 3 parts: Job satisfaction regarding self-realization and appreciation, and includes 4 sub- questions. Job satisfaction environment, and questions. Job satisfaction regarding Job security in the work environment, and includes 14 sub-questions. regarding includes work sub- 13
Methodology and criteria of the survey: Preparing and filling the survey: The survey was designed by the SPM officer and the HR officer in the company. The survey was discussed in a meeting with the SPM and HR officer, headed by the management team and the final version was approved. The survey was circulated to consideration the confidentially by not writing down their own names on the survey, and making sure that every employee has filled the survey by signing on a special sheet that consists of all employee names. all the employees, taking into
After filling the survey by the branch employees, it was sent to the HQ in closed envelops, and was received then signed by the HR officer, and was delivered to the SPM officer and the internal auditor. 44 out of 49 employees have filed the survey as the employees whom have not filled the survey are the: Executive manager; 2 female employees who, were in maternity leaves; 1 employee quit her job at the same time of filling the survey; and, 1 employee who was newly hired.
Analyzing the survey: The Internal Auditor sent the survey to an SPSS specialist, who processed the data, information and percentages on the SPSS System which concluded the following analysis as presented in the following tables.
Self-realization and appreciation ( Average 65.8%) Item Order Item Percentage % My work at ACAD Finance gives me feelings of achievement and contribution to the Company s development 84.55% 1. Achievement of special and distinguished work is appreciated by the Company. 60.91% 2. The Company s administration encourages the staff members to give their suggestions, and it takes these suggestions into account. 59.55% 3. The Administration appreciates the efforts exerted by the staff members. 58.18% 4.
Work environment (Average 65.93%) Item Order Item Percentage Staff members are aware of the Company s vision, mission, strategic objectives, action plans and work plans 1. 78.18% There is a relation of trust between the staff members and the management staff in the Company s work environment. 2. 77.27% All information and tools needed by the staff members to carry out their tasks in the best manner are available. The Company encourages work with the team spirit. 3. 72.73% 4. 70.91% If a staff member has a complaint, he/she feels that he/she has full and absolute freedom to talk with his/her senior official or director/manager. There is justice in the distribution of work burden among the staff members. 5. 70.23% 6. 67.73%
Work environment.. Item Order 7. Item There is cooperation among all the Company s departments. Penalties are fairly imposed on the staff members. ACAD FinanceAdministration is strict but fair. The Administration takes the complaints and suggestions of its employees seriously into consideration. Percentage 66.36% 63.18% 61.40% 8. 9. 10 61.36% ACAD s employees enjoy equal opportunities regarding training, promotion, rewards and incentives discrimination. All the staff members atACAD Finance are treated fairly. In ACAD Finance, there is a high degree of cooperation between the management staff and the employees; in this regard, the management staff consult the employees on decisions related to the Company. 11. 58.14% without any kind of 56.82% 12 13 52.73%
Job security & motivations ( Average 70.74%) Item Order 1 Item Percentage You are enthusiastic and excited to see the Company achieving continuous success. The longer I work in the Company, the more my feelings of belonging increase. The vacations are compatible with the applicable regulations of the Labor Law and with those given by other companies working in the same sector. 89.55% 2 82.27% 3 82.27% I enjoy the feelings of job security as long as I perform my work as required. There is a job description for my position, which includes the responsibilities, duties, tasks and skills required. 4 80.45% 5 75.91% The saving system in the Company is competitive with the applicable systems in other companies working in the same sector. 6 73.64%
Job security & motivations, Item Order Item Percentage 71.82% My job fits with my experiences. Coverage of transportation expenses to and from my workplace and for other work purposes is competitive with the applicable systems in other companies working in the same sector. 7 8 71.82% The Company gives attention and is keen about training and developing its employees. 9 70.91% I believe that I have a good future in the Company. 10 70.91% 68.18% Being an employee atACAD Finance, I have job satisfaction. The health insurance system provided by the Company is competitive with the applicable systems in other companies working in the same sector. 11 12 54.88%
Job security & motivations,.. Item Order Item Percentage If I find another job opportunity with the same conditions and financial and moral privileges, I will accept it. 13 54.09% My salary is compatible with the average salaries of other companies working in the same sector. 14 43.64%
Results by Categories Gender Work Experience Work field (Branch Managers & Credit Supervisors and Mgmt. employees in HQ and branches). No Difference Self-realization and appreciation No Difference No Difference Work Environment No Difference No Difference No Difference Job security & motivations No Difference No Difference Management Employees in the HQ and branches have more job satisfaction in the Job security and motivations than Branch Managers and Credit Supervisors.
Thank you for your valuable time, SPM Officer and Internal Auditor/ ACAD Finance.
