Employee Feedback Survey Analysis and Insights

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APT & Classified Council
Survey objectives and conception:
Solicit employee feedback to generate agendas
Use data to inform the governance process
Approvals:
Office of Research & Graduate Studies (exempt
from IRB)
Executive leadership at UAA
Administration
Criteria:
Brief
Qualitative and quantitative components
Assess satisfaction and ascertain priorities
13 items rated on a 1-5 Lickert Scale
Employees select top 3 priorities from the
same list
Free responses
July & August, 2012 administration
Invitation to participate sent out via dynamic
listserv to all classified and exempt
employees
Approximately 1300
353 responses
27% response rate
Quantitative analysis:
Metrics of central tendency
T-test analyses
Qualitative analysis:
Categorical identification
Inform and give meaning to the quantitative
findings
SATISFACTION RATING 
(LOW TO HIGH)
Healthcare
Parking
Governance & I. Decision-
Making
Compensation
Communication
Professional Development
Facilities
Workplace Culture
Diversity
Retirement
Leave Benefits
Safety
Tuition Waiver
PRIORITY RANKING 
(HIGH TO LOW)
Healthcare
Compensation
Workplace Culture
Communication
Governance & I. Decision-
Making
Professional Development
Retirement
Leave Benefits
Tuition Waiver
Safety
Parking
Diversity
Facilities
Healthcare
Satisfied with plan, dissatisfied with cost
Cost increases disproportionate to salary adjustments
Ongoing support for wellness programs
Compensation
Request for merit and step increases
Clear process to audit jobs to ensure appropriate grade
assignments
Professional development
Mentoring
Increased opportunities
Inter-departmental communication and exchanges
Communication
Better communication between MAUs and community
campuses
Transparency from administration and governance
Direct communication from administration rather than
“trickling down” through Deans & Directors
Ongoing opportunities to participate in surveys
Leave benefits
Request to combine annual and sick leave
Additional cash-in options
Parking
Cost
Space
Unbiased /external grievance process
Supervisor evaluations
Changes to leave accrual and cash-out
options
Workload & staffing
Agenda development & planning
Ongoing communication
With staff
With administration
Between campuses & departments
Continued assessment
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This detailed report outlines the process and findings of an employee feedback survey conducted in July and August 2012. The survey aimed to gather feedback from classified and exempt employees, with a focus on assessing satisfaction levels and identifying top priorities across various aspects such as healthcare, governance, compensation, communication, and more. The analysis comprises both qualitative and quantitative components, providing valuable insights to inform organizational decision-making and enhance employee satisfaction.

  • Survey Analysis
  • Employee Feedback
  • Organizational Governance
  • Satisfaction Levels
  • Priority Identification

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  1. APT & Classified Council

  2. Survey objectives and conception: Solicit employee feedback to generate agendas Use data to inform the governance process Approvals: Office of Research & Graduate Studies (exempt from IRB) Executive leadership at UAA Administration

  3. Criteria: Brief Qualitative and quantitative components Assess satisfaction and ascertain priorities 13 items rated on a 1-5 LickertScale Employees select top 3 priorities from the same list Free responses

  4. July & August, 2012 administration Invitation to participate sent out via dynamic listserv to all classified and exempt employees Approximately 1300 353 responses 27% response rate

  5. Quantitative analysis: Metrics of central tendency T-test analyses Qualitative analysis: Categorical identification Inform and give meaning to the quantitative findings

  6. 5.00 4.00 3.00 2.00 1.00 0.00

  7. 4.50 4.00 3.50 3.00 2.50 2.00 1.50 Classified 1.00 Exempt 0.50 0.00

  8. 600 500 400 300 200 100 0

  9. 30.00% 25.00% 20.00% 15.00% 10.00% Classified 5.00% Exempt 0.00%

  10. SATISFACTION RATING (LOW TO HIGH) PRIORITY RANKING (HIGH TO LOW) Healthcare Parking Governance & I. Decision- Making Compensation Communication Professional Development Facilities Workplace Culture Diversity Retirement Leave Benefits Safety Tuition Waiver Healthcare Compensation Workplace Culture Communication Governance & I. Decision- Making Professional Development Retirement Leave Benefits Tuition Waiver Safety Parking Diversity Facilities

  11. Healthcare Satisfied with plan, dissatisfied with cost Cost increases disproportionate to salary adjustments Ongoing support for wellness programs Compensation Request for merit and step increases Clear process to audit jobs to ensure appropriate grade assignments Professional development Mentoring Increased opportunities Inter-departmental communication and exchanges

  12. Communication Better communication between MAUs and community campuses Transparency from administration and governance Direct communication from administration rather than trickling down through Deans & Directors Ongoing opportunities to participate in surveys Leave benefits Request to combine annual and sick leave Additional cash-in options Parking Cost Space

  13. Unbiased /external grievance process Supervisor evaluations Changes to leave accrual and cash-out options Workload & staffing

  14. Agenda development & planning Ongoing communication With staff With administration Between campuses & departments Continued assessment

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