Comprehensive Support Services at Primary Solutions: Chat Assist, IT Support, and More
Discover the range of support options available at Primary Solutions, including chat assistance, IT support, and expert advice from specialists like Josh Kramp and Shawn Powers. Access demos, manuals, and helpful tips to enhance your experience. Connect with dedicated support teams and explore solutions tailored to your needs. Visit the new support site for assistance with IT queries, product support, and customer care services. Find contact details for key personnel and make the most of the accessible support resources provided.
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Presentation Transcript
Josh Kramp Provider Support Specialist
Support Options ChatAssist NEW! Support Site Support Teams Manual Tips & Tricks IT Support vs. Product Support Help us help you
Primary Solutions newest support option Available Monday Friday, 8:30am 4:00pm Standard support charges apply Chat with Advisor Support Gatekeeper Support IT Support Click on the link found In Advisor In the Support Site
Accessible by Browsing out to the NEW! Support Site Clicking on the next to last icon on the toolbar in Advisor & Gatekeeper
Provider Services (Advisor) Josh Kramp ext. 219 County Services (Gatekeeper & Infallible) Arletta Hinger ext. 213 Provider Services (Advisor) Anita Parsley ext. 202 Liz Shelly Rheinfrank ext. 215 Nancy Nixon ext. 237 Joe Miller ext. 238 Thompson ext. 206 County Services (Gatekeeper & Infallible) Kim Howard ext. 222 Angie Theller ext. 216 Kristine Smith ext. 220 Kevin Allender ext. 234 Katherine Crew ext. 241 IT Support (all products) Aaron Copley ext. 211 IT Support (all products) Shawn Powers ext. 218 Phone: 614-430-0355 Email: (first name).(last name)@primarysolutions.net
IT Support Product Support IT Support Shawn Powers shawn.powers@primarysolutions.net - ext. 218 Aaron Copley aaron.copley@primarysolutions.net ext. 211
