Crisis Response System Data and Updates in Nevada

The information provided highlights various aspects of Nevada's Crisis Response System, including updates on fee implementation, requests for information and proposals, 988 call/text/chat data, and virtual crisis care statistics from November 2022 to March 2023. The data reveals trends in calls received, answer rates, primary reasons for calls, interactions with law enforcement, and demographic distributions, reflecting the system's ongoing efforts to assist individuals in crises.

• Crisis Response System
• Nevada
• 988 Fee
• Virtual Care
• Law Enforcement

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1. Joe Lombardo Richard Whitley Director Steve Sisolak Governor State of Nevada Department of Health and Human Services Nevada s Crisis Response System Bureau of Behavioral Health & Wellness Shannon Scott Crisis Response System Program Manager Helping people. It s who we are and what we do.

2. 988 Fee Implementation in NV SB390 temporary regulations went into effect 3/7/2023; Fee collection begins 06/07/23 with first payments to be received by 07/15/23 Questions: 988fee@health.nv.gov https://www.leg.state.nv.us/App/NELIS/REL/81st2021/Bill/8095/Overview. 2

3. RFI/RFP Request for Information (RFI) prior to Request for Proposal (RFP) RFI is LIVE! https://nevadaepro.com/bso/external/bidDetail.sdo?docId=40DHHS- S2308&external=true&parentUrl=close Anticipated RFP release Fall 2023 3

4. 988 Call/Text/Chat in Nevada Data for the past year February 2022 to February 2023 show: There has been a 53% increase in calls received from February 2022 to February 2023 with consideration that 988 went live July 2022. February 2022: 1635 received February 2023: 2508 received So far in 2023 the average in-state answer rate is 73%. CSSNV's answer rate has increased by 9% since February 2022 to February 2023 Total number of calls answered: 20,395 (in a year's span) February 2023 they received 2508 calls and Answered 1886 = 75% in state answer rate. Chat and Text data has only been reported from August 2022 to February 2023 Both chat and text average 46% answer Rate 4

5. Virtual Crisis Care Data From November 2022 - March 2023 Our Virtual Crisis Care Program includes: Primary reason for call: Self-harm: 2 Suicidal Ideation: 3 Depression: 4 Aggressive/Disruptive Behavior: 1 Delusional/Hallucinations: 1 Lincoln County Sheriff's Office White Pine County - City of Elko Police Department Eureka County Sheriff's Office Mesquite Police Department Elko County Sheriff's Office 11 encounters with three Law Enforcement Agencies: Disposition: Involuntary Admission: 2 Remained in place: 7 Voluntary Admission: 2 Lincoln County Sheriff's Office Nov '22: 1 call Dec '22: 2 calls Ages: White Pine County January '23: 1 call February '23: 2 calls March '23: 1 call 13-18: 1 19-24: 2 25-44: 4 45-64: 3 65+: 1 City of Elko Police Department Jan '23: 1 call February '23: 1 call March '23: 1 call *Gender is not reported. Eureka County Sheriff's Office March '23: 1 call 5

6. Crisis Stabilization Centers North: Final review of subgrant with Renown in progress South: Discussions with Clark County leadership regarding opportunities Rural: Discussions with Rural Nevada Health Partners and Central Health District regarding opportunities 6

7. Current vendor for 988 branding through June 2023 988 Marketing Additional Supplemental funds budgeted for 988 branding and marketing 7

8. Resources CRS shares updates, resources, and other information about implementation of the Crisis Response System at Crisis Response System (nv.gov) To be added to this email list, please email Shannon Scott: sscott@health.nv.gov 8

9. Questions Questions? 9

10. Contact Information Shannon Scott Crisis Response System Program Manager sscott@health.nv.gov 775-684-4072 10