Workplace Violence Prevention Efforts Update - VMG Committee Safety Plan

The VMG Workplace Violence Prevention Committee conducted a survey among ambulatory staff, revealing insights on different forms of workplace violence experienced. Current efforts include leader development, safety action plan development, and education opportunities. Additionally, clinics have safety plans in place for various emergencies, emphasizing the importance of preparation and trained responses. Clinic-specific safety action plans have been developed for scenario-based discussions and planning with multidisciplinary teams.

• Workplace Violence
• Prevention Efforts
• VMG Committee
• Safety Plan
• Ambulatory Staff

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1. VMG Workplace Violence Prevention Committee: Safety Plan Updates 10/20/2022 VUMC Workplace Violence Steering Committee

2. VMG Specific Data In April of 2022, the VMG WPVPC surveyed all ambulatory staff reporting through the Adult Ambulatory entity. More than 780 Reponses were received with excellent representation of all frontline roles and geographic locations. 370 individual selections were made for experiencing or witnessing a workplace violence event in the last year. From least prevalent to most, the responses were: 2% reported sexual violence- unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature 2% reported stalking- harassing, spying 3% reported physical violence- hitting, spitting, shoving, grabbing, restraining 19% reported verbal violence- threats, name calling, blaming 21% reported emotional violence- bullying, manipulation, intimidation

3. Current VMG Workplace Violence Prevention Efforts Leader Development: Response, Reporting, Tools Standardize response to patient behavior in partnership with the Office of Patient Relations Manager responses to situations are a strong contributor to employees perceptions of overall safety and security Safety Action Plan Development Education Opportunities: Resources after events Policy awareness -WPV, Physical Security, Key and Access Cards Roadshow for Staff Meetings or Newsletter Importance of VERITAS reporting Encourage safety assessment with VUPD Awaiting recommendations from organizational assessment

4. Our clinics have plans for what to do if events that threaten safety occur i.e., chemical spill, fire, and tornado Like the principles for fire drills or mock codes, the more healthcare workers prepare for workplace violence, the higher the chance they will remain safe during an emergency A trained response is a quick response Safety Action Planning: A trained response is a quick response

5. Clinic Specific Safety Action Plan Over the last year, the WPVPC developed a Safety Action Plan Template and Leader Guide Safety Action Plan Templates will be incorporated into organizational annual Emergency Preparedness requirements through department sub plans This will be a line item in 2023 EOC surveys Goal: clinic leaders use the Safety Action Plan Template and Leader Guide for scenario-based discussion and planning with multidisciplinary clinic teams

6. Workplace Violence Prevention: Safety Action Plan Template

7. Workplace Violence Prevention: Safety Action Plan Template

8. Workplace Violence Prevention: Safety Action Plan Template

9. Clinic Specific Safety Action Plan:Leader Guide

10. Clinic Specific Safety Action Plan:Leader Guide

11. Clinic Specific Safety Action Plan:Leader Guide

12. Questions/ Feedback