Understanding Volunteer Work: Measurement Tools and Methods

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Volunteer work involves the production of goods or services without remuneration, with the aim of helping organizations, communities, or individuals. This includes both organization-based and direct volunteer work, and excludes certain activities like corporate volunteering during paid time. Measurement tools such as the ILO Labour Force Survey add-on module help capture and quantify volunteer activities, ensuring the promotion of social justice and decent work.


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  1. Volunteer work statistics Measurement tools&methods Vladimir Ganta Date: Thursday / 04 / March / 2020

  2. 2 What is volunteer work? 19th International Conference of Labour Statisticians (ICLS), Geneva, 2013 Production of goods or provision of services No remuneration for work done or time worked Still, volunteers may receive small gifts or support (in-kind or cash) to enable their participation in activities Non-compulsory, voluntary participation To help organizations, communities, persons outside own family or the environment Excluded from volunteer work are Corporate/company volunteering during paid time Volunteering required by education/training programmes Unpaid work ordered by authorities, following court decisions or legal requirements Civic participation activities (e.g. voting, protesting, boycotting) Advancing social justice, promoting decent work

  3. 3 Who are the volunteers? 19th International Conference of Labour Statisticians (ICLS), Geneva, 2013 All persons who perform volunteer work for at least one hour during a period of four weeks or a month Volunteers can provide help: Through all sorts of registered or unregistered organizations, including communities (organization-based volunteer work) Independently (direct volunteer work) Advancing social justice, promoting decent work

  4. 4 ILO measurement guidance ILO Labour Force Survey add-on module (questionnaire) - 2020 Developed jointly by UNV and ILO to implement the international standards Qualitative and quantitative research in Ukraine and Senegal Captures different types of formal and informal volunteering activities Innovation - captures volunteer work related to non-financial donations Measures the number of volunteers and hours worked Module data can be used to estimate the monetary value of volunteer work Preferred data source, recommended by the Toolbox It updates the guidance provided in the ILO manual on the measurement of volunteer work (2011) Advancing social justice, promoting decent work

  5. 5 Alternative data sources I Time Use Survey Captures all activities performed during 24 hours, including volunteering Often, uses diaries to record time spent Widely used in the past as the main data source on volunteering Pros: Lower recall errors; Deeper analysis of volunteering Cons: Difficult to apply the international standards Captures mainly high frequency volunteering Expensive Run less frequently Advancing social justice, promoting decent work

  6. 6 Alternative data sources II Population Census Designed to cover the whole population Collects the most essential data Pros: Offers data on small areas and population groups; Helps designing dedicated surveys Cons: Very limited capacity to implement the international standards Very limited data to describe volunteers work Very expensive Run much less frequently UNV and ILO produced specific guidance for Population Censuses Advancing social justice, promoting decent work

  7. 7 Toolbox recommendation Advancing social justice, promoting decent work

  8. 8 UNV global estimates 2018 State of the World's Volunteerism Report More than 1 billion volunteers around the world dedicate their time and effort to help others. Globally, women take on the majority of volunteer work, 57%, and an even bigger share of informal volunteering, 59%, often as an extension of unpaid care roles. Most of volunteer work (70%) is performed informally. These estimates are influenced by available data sources For many countries TUSs are the only data source Participation in informal volunteering tends to be underestimated Volunteering related to non-financial donation was not measured explicitly previously Advancing social justice, promoting decent work

  9. 9 Why producing volunteer work statistics? Economy Estimate the volume and value of work people willingly donate to produce goods and provide services (usually to support those left behind) Society Identify ways to use volunteering as an accelerator to build more inclusive and resilient societies Wellbeing Develop models to use the potential of volunteering to increase the wellbeing of those who receive help and those who provide it Advancing social justice, promoting decent work

  10. 10 Higher volunteer rates are associated with more trust Advancing social justice, promoting decent work

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