State Bank of India - Annual Convention and Functions Overview
State Bank of India, the largest commercial bank in India, recently held its annual convention to review progress under the RTI Act. The bank, being a central figure in the country's financial sector, engages in various functions including central banking and general banking operations. With an extensive network of branches, ATMs, and services, the bank caters to a wide range of customers across different segments.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
E N D
Presentation Transcript
Annual Convention On The 11thyear of RTI Act, To Review past progress Review past progress State Bank of India
State Bank of India The Bank is India s largest commercial Bank in terms of, Assets, Deposits, Profits, Branches, Number Customers and Employees, enjoying the faith of millions of customers across the social spectrum. Of continuing
State Bank of India Largest Bank in India No. 1 in Deposits, Advances, Branches & No. of Employees. POS >30.12.Crore Customer Base 31.90 lakh Crore Business Size Deposits: 17.30 Lakh Crore Advances: 14.60 Lakh Crore Total Branch Network : 16,982 >23.3 Debit Card Holders 51088 >1.16 Crore Daily Average ATM Transactions ATMs / Recyclers 64,628 CSPs 3.0 Lakhs POS 2.7 Crore Mobile Banking Users 2.6 Crores INB Users
Functions of State Bank of India Central Banking Functions: Bankers to Government Maintenance of Currency Chest Acts as Clearing House General Banking Functions: Accepting Deposits from public Advancing & Lending Money Offering remittance facility Transacting Agency Banking
Public Interaction Broad Areas Branch Net Work ATM Business Correspondent Deposits : Account Opening Savings bank Current Account Term Deposits Loans & Advances Personal Segment Agriculture Loans Small & Medium Enterprise (SME) Mid Corporate Loans Large Corporate Loans
Dissemination of information related to public at large is available through: our website http://www.sbi.co.in & http://www.statbankofindia.com and
Dissemination of information continues: our vast Branch Network Toll Free Numbers Press Release Print Media Digital Signage and Town Hall Meetings
Bank Level RTI Handling Present System First Appellate Authorities- 101 Central Public Information Officers (CPIO) - 1299 Central Assistant Public Information Officers(CAPIO) - 14491
Bank Level RTI Handling RTI QM & TS The Salient Features As soon as a request is entered in the system, the system immediately alerts the CPIO through SMS and e-mail. If the request is pending for more than 20 days system again alerts the CPIO and controller of CPIO through SMS and email. SMS/ E mail Notification Internal Transfer Applications can be transferred to other CPIO through software which saves communication time and provide more time for resolution. Forwarding Letters generation Replies to the applicants Additional fee claims letter calling for information from holders of information i.e. deemed CPIOs Internal / External Transfer etc. The pending positions of applications and queries can be viewed and generated by a CPIO at any point of time. The pending position and movement of applications can be tracked online at Circle and Corporate Centre level Application & Query Tracking
Bank Level RTI Handling RTI QM & TS First Appellate Authority (FAA) can track the application and information given by CPIO through system and the appeal can be linked to the concerned application. Orders of FAAs can be generated through the system. Appeal Registration and Order Periodical returns for CIC can be generated through the system. CIC Returns There is also a provision of dashboard in the software from which CGMs/GMs of the Circle will be able to get an overview of the various activities in RTI matters. Dashboard
Feed Back & Success Story Earlier the public at large was seeking information on the scores obtained by them in various examinations conducted by this public authority through the Right to Information Act. The policy has since been made to disclose online, the scores / marks secured by the candidates in direct recruitment examinations of this public authority. The candidates can view their scores on our website after submitting their personal details.
Way Forward We development of an ON LINE PORTAL at our submission of RTI requests and appeals by the general public through internet and without any hassle. are in the process of website for
Way forward Our websites http://www.sbi.co.in and http://www.statebankofindia.com has since been revamped and has been made user friendly. The updation of the website is a continual process at this public authority.
