The MISO Survey: A Comprehensive Overview

The MISO Survey is a web-based quantitative tool that assesses how faculty, students, and staff perceive library and technology services in academia. Developed in 2005, it measures organizational effectiveness, constituent behavior, interests, and demographics, and addresses local needs while benchmarking nationally. With a diverse history and rigorous methodology, the survey provides valuable insights into the academic community.

• MISO Survey
• Academic Assessment
• Technology Services
• Organizational Effectiveness
• Survey History

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1. An Introduction to the MISO Survey Joshua Wilson

2. Introduction: What is the MISO Survey? Web-based quantitative survey Measures how faculty, students, and staff view library and technology services in academia A valid, reliable, and cross-institutional assessment tool Importance of technology and library services in the same survey

3. MISO Team Dave Consiglio (Director), Bryn Mawr College Katherine Furlong (Associate Director), Susquehanna University Gentry Lankewicz Holbert (Associate Director), Spring Hill College Craig Milberg (Associate Director), Davidson College Kevin Reynolds (Associate Director), Wofford College Josh Wilson (Associate Director), Brandeis University Jean Lacovara (MISO Survey Specialist)

4. History of the Survey First developed in 2005 Originally rooted in liberal arts colleges Variety of institutions participating 112 participating institutions 157,000 faculty, student, and staff responses

5. Measurements of Organizational Effectiveness Use, Importance, Satisfaction Communication Academic Impact

6. Constituent Behavior, Interests, and Demographics Which academic tools do our constituents use, and how? How skilled are our constituents in the use of academic tools? What additional skills do they wish to learn, and how? Constituent demographics

7. Local Needs and National Benchmarking Balance between the needs of local customization and benchmarking Large body of tested items Few required items Local items Benchmark over time and against peers

8. Sampling and Response Rates Campus Survey Administrator Survey length Sampling Response Rates

9. Response Rates

10. Instrument Development Knowledge of management team/practitioners Client feedback Local items for inclusion Questions and Items are rigorously tested

11. Delivering Results Detailed Data for Institution Results Workbooks MISO Survey Results Website (coming soon)