Leadership & Communication
Leadership & Communication
“Leadership is not a position or title…
It is action and example”
3/8/2024
www.workforcetransformation.org
1
Leaders…
•
We’ve all been exposed to good/bad examples of
leadership
•
Create a list of 5 leaders you admire most
•
Personal or professional…
•
Dead or alive…
•
Famous or not….
3/8/2024
www.workforcetransformation.org
2
Q
u
a
l
i
t
i
e
s
o
f
L
e
a
d
e
r
s
h
i
p
3/8/2024
www.workforcetransformation.org
3
Character
Charisma
Commitment
Communication
Competence
Courage
Discernment
Focus
Generosity
Initiative
Listening
Passion
Positive Attitude
Problem Solving
Relationships
Responsibility
Security
Self-Discipline
Servanthood
Teachability
Vision
Leadership Development
3/8/2024
www.workforcetransformation.org
4
•
Continual process…it’s a journey
•
Never too late
•
Successes and failures
•
Persevere to excellence
“Failure is the condiment that gives
success it’s flavor”
~ Truman Capote
Communication
3/8/2024
www.workforcetransformation.org
5
•
Consistent concern from employees
•
Whose job is it to communicate?
What’s the problem?
3/8/2024
www.workforcetransformation.org
6
Lack of Trust
Competence
Character
Adapted from “Why Some Teams Fail and Others Prevail” – 2015, Jeff Boss, Forbes
Contributor & Co-Founder of Chaos Advantage
H
o
w
d
o
w
e
d
e
v
e
l
o
p
t
r
u
s
t
?
3/8/2024
www.workforcetransformation.org
7
H
o
w
d
o
w
e
d
e
v
e
l
o
p
t
r
u
s
t
?
3/8/2024
www.workforcetransformation.org
8
•
Get to know people!
•
Work at it…
Another Reason
Communication Fails…
3/8/2024
www.workforcetransformation.org
9
Self Interest…??
The Beauty of Synergy
3/8/2024
www.workforcetransformation.org
10
Seek and recognize the gifts in others….
R
e
m
e
m
b
e
r
.
.
.
3/8/2024
www.workforcetransformation.org
11
A
c
t
i
v
i
t
y
…
3/8/2024
www.workforcetransformation.org
12
You must work together to solve the
task at hand…
AKA – “The Common Goal”
3/8/2024
www.workforcetransformation.org
13
H
o
w
d
i
d
i
t
g
o
?
.
.
.
3/8/2024
www.workforcetransformation.org
14
•
What went well?
•
What went poorly?
•
What would you do differently?
BREATHE...
3/8/2024
www.workforcetransformation.org
15
•
Getting frustrated with others can
take the outcome off track.
•
We have a common goal - to
support people in reaching their
potential.
•
It’s not personal
O
n
-
g
o
i
n
g
1
:
1
C
o
m
m
u
n
i
c
a
t
i
o
n
3/8/2024
www.workforcetransformation.org
16
•
DEFINITION:
The process by which a manager and
employee work together to share information
about work progress, potential barriers/problems,
possible solutions, and how the manager can help
the employee.
•
IMPORTANCE:
It is the means to identify and
address difficulties before they grow.
3/8/2024
www.workforcetransformation.org
17
1
:
1
C
o
m
m
u
n
i
c
a
t
i
o
n
•
Purpose
to ensure employees have the
information needed to improve.
•
Self-check…
•
How regular is it?
•
How extensive is it?
•
Does it cover positive as well as negative input?
•
How much time and effort are you giving it?
•
How are employees reacting to it?
M
e
t
h
o
d
s
o
f
C
o
m
m
u
n
i
c
a
t
i
o
n
3/8/2024
www.workforcetransformation.org
18
•
Formal Methods
•
Regular 1:1 Monthly Manager & Employee Meetings
•
Regular Monthly Staff/Team Meetings
•
Observations (new tools in process)
•
Informal Methods
•
Manage by walking around
•
Observations
•
“Just in time” meetings
C
o
m
m
u
n
i
c
a
t
i
o
n
T
o
o
l
s
…
3/8/2024
www.workforcetransformation.org
19
•
Log of interactions
•
How are things going?
•
What is going well?
•
What is not going so well?
•
Is employee on track with goals?
•
How can Manager support employee?
•
Any changes in work status impacting progress?
•
Need to change goals?
P
e
o
p
l
e
n
e
e
d
p
e
o
p
l
e
…
3/8/2024
www.workforcetransformation.org
20
It’s not just about you…
Best Outcome…
3/8/2024
www.workforcetransformation.org
21
•
Seek to listen
TO
others
•
Seek to communicate
WITH
others
•
Seek to learn
FROM
others
•
SUCCEED TOGETHER
Thank you!
3/8/2024
www.workforcetransformation.org
22
Explore the essence of leadership, qualities of effective leaders, the significance of communication, and the role of trust within organizations. Learn from renowned leaders and understand how continuous development and trust-building contribute to a successful work environment.
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Presentation Transcript
Leadership & Communication Leadership is not a position or title It is action and example 3/8/2024 www.workforcetransformation.org 1
Leaders We ve all been exposed to good/bad examples of leadership Create a list of 5 leaders you admire most Personal or professional Dead or alive Famous or not . 3/8/2024 www.workforcetransformation.org 2
Qualities of Leadership Qualities of Leadership Listening Passion Positive Attitude Problem Solving Relationships Responsibility Security Self-Discipline Servanthood Teachability Vision Character Charisma Commitment Communication Competence Courage Discernment Focus Generosity Initiative 3/8/2024 www.workforcetransformation.org 3
Leadership Development Continual process it s a journey Never too late Successes and failures Persevere to excellence Failure is the condiment that gives success it s flavor ~ Truman Capote 3/8/2024 www.workforcetransformation.org 4
Communication Consistent concern from employees Whose job is it to communicate? 3/8/2024 www.workforcetransformation.org 5
Whats the problem? Lack of Trust Competence Character Adapted from Why Some Teams Fail and Others Prevail 2015, Jeff Boss, Forbes Contributor & Co-Founder of Chaos Advantage 3/8/2024 www.workforcetransformation.org 6
How do we develop trust? How do we develop trust? 3/8/2024 www.workforcetransformation.org 7
How do we develop trust? How do we develop trust? Get to know people! Work at it 3/8/2024 www.workforcetransformation.org 8
Another Reason Communication Fails Self Interest ?? 3/8/2024 www.workforcetransformation.org 9
The Beauty of Synergy Seek and recognize the gifts in others . 3/8/2024 www.workforcetransformation.org 10
Remember... Remember... 3/8/2024 www.workforcetransformation.org 11
Activity Activity You must work together to solve the task at hand AKA The Common Goal 3/8/2024 www.workforcetransformation.org 12
3/8/2024 www.workforcetransformation.org 13
How did it go?... How did it go?... What went well? What went poorly? What would you do differently? 3/8/2024 www.workforcetransformation.org 14
BREATHE... Getting frustrated with others can take the outcome off track. We have a common goal - to support people in reaching their potential. It s not personal 3/8/2024 www.workforcetransformation.org 15
On On- -going 1:1 Communication going 1:1 Communication DEFINITION: The process by which a manager and employee work together to share information about work progress, potential barriers/problems, possible solutions, and how the manager can help the employee. IMPORTANCE: It is the means to identify and address difficulties before they grow. 3/8/2024 www.workforcetransformation.org 16
1:1 Communication 1:1 Communication Purpose to ensure employees have the information needed to improve. Self-check How regular is it? How extensive is it? Does it cover positive as well as negative input? How much time and effort are you giving it? How are employees reacting to it? 3/8/2024 www.workforcetransformation.org 17
Methods of Communication Methods of Communication Formal Methods Regular 1:1 Monthly Manager & Employee Meetings Regular Monthly Staff/Team Meetings Observations (new tools in process) Informal Methods Manage by walking around Observations Just in time meetings 3/8/2024 www.workforcetransformation.org 18
Communication Tools Communication Tools Log of interactions How are things going? What is going well? What is not going so well? Is employee on track with goals? How can Manager support employee? Any changes in work status impacting progress? Need to change goals? 3/8/2024 www.workforcetransformation.org 19
People need people People need people It s not just about you 3/8/2024 www.workforcetransformation.org 20
Best Outcome Seek to listen TO others Seek to communicate WITH others Seek to learn FROM others SUCCEED TOGETHER 3/8/2024 www.workforcetransformation.org 21
Thank you! 3/8/2024 www.workforcetransformation.org 22
