Penn Foundation Employee Assistance Program - Supporting Employee Well-being
Penn Foundation Employee Assistance Program (EAP) is dedicated to promoting the well-being of employees by offering counseling, training, crisis intervention, and more. With over 40 years of experience, they provide support for a range of difficulties like anxiety, depression, career issues, and substance use. Each employee is entitled to free counseling sessions, and the program aims to enhance workplace productivity and employee satisfaction.
- Employee Assistance Program
- Mental Health Support
- Workplace Wellness
- Penn Foundation
- Counseling Services
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Employee Assistance Program Helping you build a healthier, more productive workplace Employee Orientation to Benefits
Who is Penn Foundation? Penn Foundation is a not-for-profit organization providing innovative, responsive mental health and substance use treatment services for individuals of all ages. Penn Foundation has been serving the community for 65 years since 1955. The EAP Program has been in existence for 40 years since 1980. Penn Foundation over 25 distinct programs and provides care to more than 20,000 people annually. Penn Foundation s mission is to instill hope, inspire change, and build community. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
What is the Employee Assistance Program (EAP)? EAP is a program dedicated to the well-being (psychological, mental and emotional) of a business s employees YOU! Employees who are emotionally healthy are better workers. They tend to work well with others and deliver quality service. We strive to meet employee needs by providing counseling, training, HR management and support, crisis intervention, and positive legal discounts. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
What are the types of difficulties for which employees most often seek help? Anxiety Depression Coping with major life changes Grief/ Loss Career & Work Related Issues Communication skills Marital /Relational Concerns Parenting Divorce/Co-parenting Drug and/or alcohol use These are just some of the many life challenges that EAP can help you with. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
How does the program work? Each employee is entitled to FREE sessions. Typical contracts include 6 sessions. Contact your HR department to find out how many sessions your company is entitled to. These sessions can be used by you or by any household member who lives with you. Counseling sessions are done either via Telehealth (Telephone or secure Zoom video) or in-person (post COVID). You simply call EAP at 215-257-6556 to get started. No referrals needed. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
What can I expect when I call? During our normal business hours, you will reach a live person most of the time. After hours you can leave a message on our secure voicemail. The phone line is answered Monday- Friday from 8am to 5pm, with extended hours on Monday, Tuesday and Thursdays until 8pm. You will be asked for five pieces of information: Name & Contact Information Company you work for Area you live in General reason for the call (to schedule you with the most appropriate counselor) What format would you like for your counseling- Telehealth or in-person (post COVID) _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
Setting an appointment: You will receive an email with paperwork, your privacy notice and an authorization number. Complete the paperwork, making sure to sign and date it. To return it to us, simply Fax it, Scan it or take a picture with your phone and Email it. You may also mail it to us if you prefer. When we receive it one of our staff will contact you to schedule the appointment. If you are scheduled for: Telehealth- Phone, the counselor will call you at the time of your appointment. Telehealth- Zoom, you will receive a link, then just log in at the time of your appointment. In-person (post COVID), you will be emailed an information sheet on the protocols for an office appointment. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
Important to Know: An EAP contract is separate from your health benefits and any counseling and services that your health plan may provide. Our EAP counselors only work for EAP and do not take any health insurance plans. If you wish to continue with your EAP Counselor, you can pay on your own to continue your sessions until your EAP sessions renew. Renewal happens once a year on the company renewal date. Our current session fee is $65. If you would like to instead use your health insurance after your free EAP sessions end, ask your EAP Counselor to assist you in finding one that takes your insurance. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
How does confidentiality work? Your employer does NOT know who calls in, attends counseling or uses any of the other services. It is against the law for us to tell them without a release of information signed by you. The counselor may not tell ANYONE what you talk about unless you give permission. There are a few exceptions to this rule abuse, suicidal, homicidal. As ethical counselors we are mandated by law to protect you or others. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
Where are you located and how can I contact you? Our main office is in Sellersville (Bucks County). We have a satellite office in North Wales (Montgomery County). We offer Telehealth ( Telephone or secure Zoom video sessions) for your convenience. As needed we sub-contract with counselors in numerous counties. Call us to set up an appointment or request legal services: 215.257.6556 or 1.800.616.9248 _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
Legal Benefit- see flyer Free 15 minute phone consultation on issues like refinancing a home, divorce, custody and support, auto insurance coverage, forming a small business. 20% discounts on various legal services Flat fees for will development, powers of attorney, living wills and basic estate planning To take advantage of the legal benefit available to you, please contact the Penn Foundation EAP office at 215.257.6556 or 1.800.616.9248. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
Other Benefits You may use up to two sessions to meet with a psychiatrist. This service is available through secure Zoom video and at our Sellersville office (post COVID) and only for Adults ages 18+. Free Yoga, Tai Chi and Mindfulness, either online or at Penn Foundation s main campus in Sellersville (post COVID). Check the website for days and times or See flyer. Free haircuts at Modern Male. Available only at their Barber Academy in Lansdale. See flyer. _____________________________________________________________________________________________________________________________________________________________________________________ Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org
Penn Foundations EAP Helping You Live Life in Balance www.pfeap.org 215.257.6556| eap@pennfoundation.org Penn Foundation Employee Assistance Program | 520 Washington Avenue - Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.org _____________________________________________________________________________________________________________________________________________________________________________________
