Collaborative Implementation of Alma/Primo System in Orbis Cascade Alliance

 
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Ann Miller
University of Oregon
Eugene, Oregon
USA
 
Central Oregon Comm. College
Central Washington University
Chemeketa Community
College
Clark College
Concordia University
Eastern Oregon University
Eastern Washington
University
George Fox University
Lane Community College
Lewis & Clark College
Linfield College
Mt. Hood Community College
Oregon State University
Oregon Health & Science Univ.
Oregon Institute of
Technology
Oregon State University
Pacific University
Portland Community College
 
 
 
Portland State University
Reed College
Saint Martin’s University
Seattle Pacific University
Seattle University
Southern Oregon University
The Evergreen State College
University of Idaho
University of Oregon
University of Portland
University of Puget Sound
University of Washington
Walla Walla College
Warner Pacific College
Washington State
University
Western Oregon University
Western Washington
University
Whitman College
Willamette University
 
MAP OF ORBIS
CASCADE ALLIANCE
 
37 universities, colleges, and community colleges
in Oregon, Washington, and Idaho
258,000 students
9.2 million titles representing 28.7 million items
Group purchases of electronic resources at a
value of over $9 million annually.
Existing tradition of cooperation in resource
sharing and collection building.
History of working in OCLC and using Worldcat
Local
Looking to explore how to collaborate more fully
in technical services
 
THE ORBIS
CASCADE ALLIANCE
FIGURES AND
VALUES
 
Operational costs duplicated across the consortium
Existing system operated on an outdated platform
Interest in facilitating technical services
collaboration
Prediction that institutions could save money by
sharing
 
WHY A
CONSORTIAL
PURCHASE?
 
Shared ILS Groups formed to review the
possibility each year from 2009-2011
Shared ILS RFP in 2011-2012
(https://www.orbiscascade.org/rfp-for-shared-
library-management/)
Chose Ex Libris Alma/Primo in Spring 2012
4 Cohorts between Jan. 2013-Dec. 2014
First went live in June 2013
Six months each
Libraries requested a cohort, record numbers
were a factor, as well as confidential
negotiation
 
TIMELINE OF
REVIEW AND
DECISION ON A
SYSTEM
 
Cohort 1  - Linfield College, Marylhurst University. Pacific
University, University of Washington, Western Washington
University, Willamette University
Cohort 2 - Concordia University, Eastern Washington University,
Evergreen State College, Lewis & Clark College, Portland
Community College, Reed College, Saint Martin's University,
Seattle Pacific University, University of Idaho, Warner Pacific
College, Washington State University
Cohort 3 - Clark College, Mt Hood Community College, Oregon
Health & Science University, Oregon Institute of Technology,
Portland State University, Southern Oregon University, University
of Oregon, University of Portland, University of Puget Sound,
Western Oregon University
Cohort 4- Central Oregon Community College, Central Washington
University, Chemeketa Community College, Eastern Oregon
University, George Fox University, Lane Community College,
Oregon State University, Seattle University, Walla Walla University,
Whitman College
 
COHORTS
 
Shared ILS Program Manager
Shared ILS Implementation Team – chairs of:
Acquisitions WG
Cataloging WG
Circulation & Resource Sharing WG
Discovery WG
Serials/ERM WG
Systems WG
Training WG
Implementation Leads grouped into Cohorts for
communication
 
 
STRUCTURE OF
IMPLEMENTATION
 
Reviewed fulfillment policies
Reviewed location codes
Deleted order records based on university record
retention policy
Extracted bibliographic records for withdrawn
material
Reviewed and coded local bibliographic data
(unfinished)
Edited bibliographic, holdings and item records to
ensure a smooth migration
 
IMPLEMENTATION
PREPARATION
(UNIVERSITY OF
OREGON)
 
1.
Initial configuration and migration forms due 7
months out from go live.
2.
Data sample to Ex Libris 6 months out
3.
Full data and test load (Alma) about 6 months out
(loaded by groups within the cohort)
4.
Primo configuration form 4 months out
5.
3.5 months of data testing (Alma)
6.
Primo testing 2 months out (C3 had 6 weeks due to
Primo changes at the Alliance level which
postponed it)
7.
Technical freeze – Oregon’s lasted 4 weeks.
8.
Within a cohort we had rolling go live dates of the
course of one month
 
IMPLEMENTATION
(C3 EXAMPLE)
 
Functional workshops for Cohort 1 & 2 provided by Ex
Libris
Functional workshops for Cohort 3&4 provided by
Cohort 1 & 2
In Cohort 1 Alma and Primo certification provided after
go live. Now provided earlier
Webinars have varied in quality, but are improving
Weekly functional calls started with Cohort 2
 
TRAINING
 
Tab for NZ between IZ and CZ – search by all titles
only (no inventory (as yet))
Alma IZ local inventory, order and fulfillment data
NZ formed of OCLC master records held by
Alliance members.
Loaded daily
Anytime the master record is updated a record
comes in.
Management presents a challenge, don’t want to
give everyone access
 
Let’s take a quick look
 
SHARED SETUP
AND STRUCTURE –
ALMA AND THE
NETWORK ZONE
 
Central Alliance installation at which some standard
configuration is set for all
Other than those there can be institutional branding
and other configuration
The 50 field display limit in Primo has been problematic
Where and how local data displays has been a question
One significant loss we perceive is the integration with
Worldcat Local for identifying tangible resources
outside the Alliance
 
SHARED SETUP
AND STRUCTURES -
PRIMO
 
Summit pass through to NRE is working
The move to central publishing has been problematic
Across the board productivity has slowed
Complexity makes diagnosis of problems difficult
Monthly releases provide advantages and
disadvantages
Advantages -New functionality and fixes
Disadvantages-New functionality and fixes
Difficult to keep up with necessary policies
Has strengthened ties between Alliance institutions
and staff
 
HOW IS THE
SYSTEM WORKING?
 
To early to truly assess
Center for Excellence
Definitely need continuing development in some areas
Electronic resource management in the NZ
Summit 3 – consortial resource sharing
Ability to perform collection assessment from the
NZ
Alliance needs to develop its own support and
management models
Concern about “service exhaustion” among Alliance
staff
 
 
CONCLUSION
Slide Note

Good afternoon. I’d like to spend some time today talking about the Orbis Cascade Alliance experience selecting and implementing a system together. I’ll talk a little bit about who we are and how we came to the decision to purchase a system. We’ll look briefly at our selection process and then spend a bit more time exploring the implementation and our experience so far. We’ve had highs and lows, good times and bad and have yet to assess the outcome, with one more cohort to go the story isn’t over yet …

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Central Oregon Community College and other institutions in the Orbis Cascade Alliance worked together to select and implement the Alma/Primo system for efficient library management. The consortium, consisting of 37 universities, colleges, and community colleges in Oregon, Washington, and Idaho, leveraged shared resources, streamlined technical services, and saved costs through group purchases of electronic resources. The decision-making process and timeline spanned from 2009 to 2014, showcasing the successful collaboration and benefits of consortial initiatives.

  • Collaboration
  • Library Management
  • Consortial System
  • Orbis Cascade Alliance
  • Alma/Primo

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  1. IN IT TOGETHER: SELECTION AND IN IT TOGETHER: SELECTION AND IMPLEMENTATION OF ALMA/PRIMO IMPLEMENTATION OF ALMA/PRIMO AS A AS A CONSORTIAL CONSORTIAL SYSTEM SYSTEM Ann Miller University of Oregon Eugene, Oregon USA

  2. Central Oregon Comm. College Portland State University Central Washington University Reed College Chemeketa Community College Saint Martin s University Seattle Pacific University Clark College Seattle University Concordia University Southern Oregon University Eastern Oregon University The Evergreen State College Eastern Washington University University of Idaho University of Oregon George Fox University University of Portland Lane Community College University of Puget Sound Lewis & Clark College University of Washington Linfield College Walla Walla College Mt. Hood Community College Warner Pacific College Oregon State University Washington State University Oregon Health & Science Univ. Oregon Institute of Technology Western Oregon University Western Washington University Oregon State University Pacific University Whitman College Portland Community College Willamette University

  3. MAP OF ORBIS CASCADE ALLIANCE

  4. THE ORBIS CASCADE ALLIANCE FIGURES AND VALUES 37 universities, colleges, and community colleges in Oregon, Washington, and Idaho 258,000 students 9.2 million titles representing 28.7 million items Group purchases of electronic resources at a value of over $9 million annually. Existing tradition of cooperation in resource sharing and collection building. History of working in OCLC and using Worldcat Local Looking to explore how to collaborate more fully in technical services

  5. WHY A CONSORTIAL PURCHASE? Operational costs duplicated across the consortium Existing system operated on an outdated platform Interest in facilitating technical services collaboration Prediction that institutions could save money by sharing

  6. TIMELINE OF REVIEW AND DECISION ON A SYSTEM Shared ILS Groups formed to review the possibility each year from 2009-2011 Shared ILS RFP in 2011-2012 (https://www.orbiscascade.org/rfp-for-shared- library-management/) Chose Ex Libris Alma/Primo in Spring 2012 4 Cohorts between Jan. 2013-Dec. 2014 First went live in June 2013 Six months each Libraries requested a cohort, record numbers were a factor, as well as confidential negotiation

  7. COHORTS Cohort 1 - Linfield College, Marylhurst University. Pacific University, University of Washington, Western Washington University, Willamette University Cohort 2 - Concordia University, Eastern Washington University, Evergreen State College, Lewis & Clark College, Portland Community College, Reed College, Saint Martin's University, Seattle Pacific University, University of Idaho, Warner Pacific College, Washington State University Cohort 3 - Clark College, Mt Hood Community College, Oregon Health & Science University, Oregon Institute of Technology, Portland State University, Southern Oregon University, University of Oregon, University of Portland, University of Puget Sound, Western Oregon University Cohort 4- Central Oregon Community College, Central Washington University, Chemeketa Community College, Eastern Oregon University, George Fox University, Lane Community College, Oregon State University, Seattle University, Walla Walla University, Whitman College

  8. STRUCTURE OF IMPLEMENTATION Shared ILS Program Manager Shared ILS Implementation Team chairs of: Acquisitions WG Cataloging WG Circulation & Resource Sharing WG Discovery WG Serials/ERM WG Systems WG Training WG Implementation Leads grouped into Cohorts for communication

  9. IMPLEMENTATION PREPARATION (UNIVERSITY OF OREGON) Reviewed fulfillment policies Reviewed location codes Deleted order records based on university record retention policy Extracted bibliographic records for withdrawn material Reviewed and coded local bibliographic data (unfinished) Edited bibliographic, holdings and item records to ensure a smooth migration

  10. IMPLEMENTATION (C3 EXAMPLE) 1. Initial configuration and migration forms due 7 months out from go live. 2. Data sample to Ex Libris 6 months out 3. Full data and test load (Alma) about 6 months out (loaded by groups within the cohort) 4. Primo configuration form 4 months out 5. 3.5 months of data testing (Alma) 6. Primo testing 2 months out (C3 had 6 weeks due to Primo changes at the Alliance level which postponed it) 7. Technical freeze Oregon s lasted 4 weeks. 8. Within a cohort we had rolling go live dates of the course of one month

  11. TRAINING Functional workshops for Cohort 1 & 2 provided by Ex Libris Functional workshops for Cohort 3&4 provided by Cohort 1 & 2 In Cohort 1 Alma and Primo certification provided after go live. Now provided earlier Webinars have varied in quality, but are improving Weekly functional calls started with Cohort 2

  12. SHARED SETUP AND STRUCTURE ALMA AND THE NETWORK ZONE Tab for NZ between IZ and CZ search by all titles only (no inventory (as yet)) Alma IZ local inventory, order and fulfillment data NZ formed of OCLC master records held by Alliance members. Loaded daily Anytime the master record is updated a record comes in. Management presents a challenge, don t want to give everyone access Let s take a quick look

  13. SHARED SETUP AND STRUCTURES - PRIMO Central Alliance installation at which some standard configuration is set for all Other than those there can be institutional branding and other configuration The 50 field display limit in Primo has been problematic Where and how local data displays has been a question One significant loss we perceive is the integration with Worldcat Local for identifying tangible resources outside the Alliance

  14. HOW IS THE SYSTEM WORKING? Summit pass through to NRE is working The move to central publishing has been problematic Across the board productivity has slowed Complexity makes diagnosis of problems difficult Monthly releases provide advantages and disadvantages Advantages -New functionality and fixes Disadvantages-New functionality and fixes Difficult to keep up with necessary policies Has strengthened ties between Alliance institutions and staff

  15. CONCLUSION To early to truly assess Center for Excellence Definitely need continuing development in some areas Electronic resource management in the NZ Summit 3 consortial resource sharing Ability to perform collection assessment from the NZ Alliance needs to develop its own support and management models Concern about service exhaustion among Alliance staff

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