Assertiveness Training for Stephen Minister: Relating Gently and Firmly

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Learn about assertiveness training for Stephen Ministers in Module 6, where topics include responding to care receiver requests, making assertive requests, and skill practice for making and responding to requests. Explore the experiences of being assertive, the challenges faced, and the importance of assertiveness in Christian values. Engage in scenarios to enhance assertiveness skills effectively.


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  1. S T E P H E N M I N I S T E R T R A I N I N G Assertiveness: Relating Gently and Firmly Part 2 Stephen Minister Training Manual, p. 115 Module 6 Assertiveness: Relating Gently and Firmly Part 2

  2. S T E P H E N M I N I S T E R T R A I N I N G D E V O T I O N What Does It Mean to Be an Assertive Christian? Module 6 Assertiveness: Relating Gently and Firmly Part 2

  3. S T E P H E N M I N I S T E R T R A I N I N G I. Assertiveness Experiences What was easier than you expected about being assertive? What was harder? Module 6 Assertiveness: Relating Gently and Firmly Part 2

  4. S T E P H E N M I N I S T E R T R A I N I N G II. Assertively Making, Granting, Refusing, and Negotiating Requests A. Responding to Requests from Your Care Receiver Module 6 Assertiveness: Relating Gently and Firmly Part 2

  5. S T E P H E N M I N I S T E R T R A I N I N G A. Responding to Requests from Your Care Receiver 1. Saying Yes to Care Receiver Requests 2. Saying No to Care Receiver Requests 3. Negotiating Requests with Your Care Receiver Module 6 Assertiveness: Relating Gently and Firmly Part 2

  6. S T E P H E N M I N I S T E R T R A I N I N G B. Making an Assertive Request Focus Notes 2 and 3 Module 6 Assertiveness: Relating Gently and Firmly Part 2

  7. S T E P H E N M I N I S T E R T R A I N I N G C. Skill Practice: Making and Responding to Requests Gather in groups of three Spread out around the room Quickly decide who will be Persons A, B, and C Module 6 Assertiveness: Relating Gently and Firmly Part 2

  8. S T E P H E N M I N I S T E R T R A I N I N G First Skill Practice Person A = Stephen Minister: Use DESC and remain assertive Person B = Care receiver: Be passive or aggressive Person C = Reader, observer, and discussion leader Focus Note 4 Module 6 Assertiveness: Relating Gently and Firmly Part 2

  9. S T E P H E N M I N I S T E R T R A I N I N G Discuss First Skill Practice Observers lead discussion Focus Note 5 3 minutes Module 6 Assertiveness: Relating Gently and Firmly Part 2

  10. S T E P H E N M I N I S T E R T R A I N I N G Second Skill Practice Person A = Reader, observer, and discussion leader Person B = Stephen Minister: Respond to request with yes, no, or negotiation Person C = Care receiver: Make your request Focus Note 6 Module 6 Assertiveness: Relating Gently and Firmly Part 2

  11. S T E P H E N M I N I S T E R T R A I N I N G Discuss Second Skill Practice Observers lead discussion Focus Note 7 3 minutes Module 6 Assertiveness: Relating Gently and Firmly Part 2

  12. S T E P H E N M I N I S T E R T R A I N I N G Third Skill Practice Person A = Care receiver: Make your request Person B = Reader, observer, and discussion leader Person C = Stephen Minister: Respond to request with yes, no, or negotiation Focus Note 8 Module 6 Assertiveness: Relating Gently and Firmly Part 2

  13. S T E P H E N M I N I S T E R T R A I N I N G Discuss Third Skill Practice Observers lead discussion Focus Note 9 3 minutes Module 6 Assertiveness: Relating Gently and Firmly Part 2

  14. S T E P H E N M I N I S T E R T R A I N I N G Module 6 Assertiveness: Relating Gently and Firmly Part 2

  15. S T E P H E N M I N I S T E R T R A I N I N G III. Assertively Dealing with Anger A. Exploring Anger 1. Expressing Anger 2. Receiving Anger Module 6 Assertiveness: Relating Gently and Firmly Part 2

  16. S T E P H E N M I N I S T E R T R A I N I N G B. Your Own Experiences of Anger Focus Note 13 10 minutes Module 6 Assertiveness: Relating Gently and Firmly Part 2

  17. S T E P H E N M I N I S T E R T R A I N I N G Sharing with Partners Share as much as you would like Be a caring listener 4 minutes each Module 6 Assertiveness: Relating Gently and Firmly Part 2

  18. S T E P H E N M I N I S T E R T R A I N I N G IV. Assertively Expressing and Receiving Compliments Take your Affirmation List with you and gather in a circle Each person shares affirmations with group members Practice giving and receiving affirmation assertively Module 6 Assertiveness: Relating Gently and Firmly Part 2

  19. S T E P H E N M I N I S T E R T R A I N I N G V. Assertiveness Is Christian Module 6 Assertiveness: Relating Gently and Firmly Part 2

  20. S T E P H E N M I N I S T E R T R A I N I N G VI. Caregiver s Compass Review What did you learn about what it means to be: Module 6 Assertiveness: Relating Gently and Firmly Part 2

  21. S T E P H E N M I N I S T E R T R A I N I N G VII. Looking Ahead Module 6 Assertiveness: Relating Gently and Firmly Part 2

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