Stephen Minister Training: Assertiveness and Relating Skills

The Stephen Minister Training Module discusses the importance of assertiveness in relating gently yet firmly. It emphasizes expressing oneself clearly and respectfully while considering the needs and opinions of others. The training distinguishes assertiveness from passivity and aggression, highlighting appropriate behaviors for Stephen Ministers when interacting with care receivers and fellow leaders.

• Stephen Minister Training
• Assertiveness
• Relating Skills
• Communication
• Leadership

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1. S T E P H E N M I N I S T E R T R A I N I N G Assertiveness: Relating Gently and Firmly Part 1 Stephen Minister Training Manual, p. 99 Module 6 Assertiveness: Relating Gently and Firmly Part 1

2. S T E P H E N M I N I S T E R T R A I N I N G D E V O T I O N The Power of Speaking the Truth in Love Module 6 Assertiveness: Relating Gently and Firmly Part 1

3. S T E P H E N M I N I S T E R T R A I N I N G I. Defining Assertiveness A. What Assertiveness Is 1. Assertiveness Is a Positive, Constructive Way of Relating 2. Assertiveness Is about Expressing Yourself Clearly, Directly, and Confidently 3. Assertiveness Is about Expressing Your Own Needs, Wants, Feelings, and Opinions 4. Assertiveness Respects the Needs, Wants, Feelings, and Opinions of Others Module 6 Assertiveness: Relating Gently and Firmly Part 1

4. S T E P H E N M I N I S T E R T R A I N I N G B. What Assertiveness Is Not 1. Assertiveness Is Not Passive 2. Assertiveness Is Not Aggressive Module 6 Assertiveness: Relating Gently and Firmly Part 1

5. S T E P H E N M I N I S T E R T R A I N I N G What are some possible ways a Stephen Minister could behave passively in relating to care receivers, fellow Stephen Ministers, or Stephen Leaders? Module 6 Assertiveness: Relating Gently and Firmly Part 1

6. S T E P H E N M I N I S T E R T R A I N I N G What are some possible ways a Stephen Minister could behave aggressively toward a care receiver, fellow Stephen Minister, or Stephen Leader? Module 6 Assertiveness: Relating Gently and Firmly Part 1

7. S T E P H E N M I N I S T E R T R A I N I N G What are ways a Stephen Minister could possibly behave passive-aggressively with a care receiver, a Stephen Leader, or another Stephen Minister? Module 6 Assertiveness: Relating Gently and Firmly Part 1

8. S T E P H E N M I N I S T E R T R A I N I N G II. Assertive, Passive, and Aggressive Bible Stories A. Concepts with a Long History Module 6 Assertiveness: Relating Gently and Firmly Part 1

9. S T E P H E N M I N I S T E R T R A I N I N G B. A Modern-Day Prodigal Son Module 6 Assertiveness: Relating Gently and Firmly Part 1

10. S T E P H E N M I N I S T E R T R A I N I N G The Assertive Ending Where do you see examples of assertive relating in the ending to the story? What other types of behavior do you see in this ending? Module 6 Assertiveness: Relating Gently and Firmly Part 1

11. S T E P H E N M I N I S T E R T R A I N I N G The Passive Ending Where do you see examples of passive relating in this second ending to the story? Module 6 Assertiveness: Relating Gently and Firmly Part 1

12. S T E P H E N M I N I S T E R T R A I N I N G The Aggressive Ending Where do you see examples of aggressive relating in this third ending to the story? Module 6 Assertiveness: Relating Gently and Firmly Part 1

13. S T E P H E N M I N I S T E R T R A I N I N G Module 6 Assertiveness: Relating Gently and Firmly Part 1

14. S T E P H E N M I N I S T E R T R A I N I N G III. Simple Assertions Discussion Questions: Was the interaction assertive? If not, what made it not assertive? How could the interaction have been more assertive? Module 6 Assertiveness: Relating Gently and Firmly Part 1

15. S T E P H E N M I N I S T E R T R A I N I N G 1. What was your experience in giving and receiving these simple assertions? 2. Were any of these assertions more difficult than you expected? What made them more difficult? Module 6 Assertiveness: Relating Gently and Firmly Part 1

16. S T E P H E N M I N I S T E R T R A I N I N G IV. When, Where, and How to Be Assertive A. Situations When a Stephen Minister Needs to Be Assertive Module 6 Assertiveness: Relating Gently and Firmly Part 1

17. S T E P H E N M I N I S T E R T R A I N I N G B. Three Steps to Relating More Assertively 1. Decide Whether to Be Assertive 2. Decide What to Say 3. Decide What to Do Module 6 Assertiveness: Relating Gently and Firmly Part 1

18. S T E P H E N M I N I S T E R T R A I N I N G C. Assertiveness in Our Own Lives Identify a situation where it s difficult for you to be assertive What makes it difficult? Write about your situation in Focus Note 17 Module 6 Assertiveness: Relating Gently and Firmly Part 1

19. S T E P H E N M I N I S T E R T R A I N I N G V. Caregiver s Compass Review What did you learn about what it means to be: Module 6 Assertiveness: Relating Gently and Firmly Part 1

20. S T E P H E N M I N I S T E R T R A I N I N G VI. Looking Ahead Module 6 Assertiveness: Relating Gently and Firmly Part 1

21. S T E P H E N M I N I S T E R T R A I N I N G Affirmation List For each class member, write one characteristic you can compliment, affirm, or praise that person for Bring your list to the next class Module 6 Assertiveness: Relating Gently and Firmly Part 1