University of Waterloo Residence Planning and Budget for 2021/2022 Fiscal Year

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Consultation with student stakeholders for awareness on updated housing strategic plan, local student housing state, data-driven evidence for campus housing, and financial planning. In-depth look at the organization structure, housing operation statistics, and the university's mission and strategic planning. Emphasis on developing talent, sustainable communities, and enhancing student living experiences at the University of Waterloo.


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  1. Residence Planning with Proposed Budget 2021/2022 Fiscal year

  2. Purpose Consult with student stakeholders for awareness and learning on: 1. Updated Housing Strategic Plan 2. Local state of student housing 3. Data-driven evidence for Campus Housing 4. Financial Planning

  3. 1. Updated Housing Strategic Plan

  4. 2nd largest Canadian campus Housing operation 450 beds for graduate students 5,787 total beds in Campus Housing 75% of Waterloo first year students live in residence 2.1 M square footage of space (20% of campus) 350 staff (~100 full time and ~250 student roles)

  5. Organization Glen Weppler Director of Housing Alex Piticco Assistant Director, Student Development and Residence Life Jennifer Ferguson Assistant Director, Occupancy and Marketing Services Mike Iley Sherry Kihut Lyndia Stacey Project Manager, Strategic Initiatives & Assessment Christy Elliot (on leave) Manager, Housing Finance Assistant Director, Residence Facilities Manager, Business Technology & Systems Student Occupancy and Marketing Services Residence Facilities Functional User Analyst + Business Process Analyst Development and Residence Life Accounting & Data Specialist

  6. UWaterloo Mission advance learning and knowledge through teaching, research, and scholarship, nationally and internationally, in an environment of free expression and inquiry University of Waterloo Strategic Planning UWaterloo Vision Connecting imagination with impact for a better world UWaterloo Values We are curious. We are courageous. We are engaged. We all belong. UWaterloo Impact Themes Developing talent for a complex future. Advancing research for a global impact. Strengthening sustainable and diverse communities.

  7. University of Waterloo Strategic Plan Developing talent for a complex future Strengthening sustainable and diverse communities Advance learning and knowledge Housing Mission We want our students to learn where they live. Campus Housing s Plan Housing Vision Students living in residence will academically outperform their off-campus peers. Housing Values Put students first. Make our team stronger. Embrace growth. See the bigger picture. Winter 2021 Departmental Targets By April 30th, all teams will complete our winter 2021 anti-racism action plan. Each month every active team will commit to stopping one lower value activity.

  8. 2. The local state of student housing

  9. Times are changing... image image image

  10. Stability & Change Our Foundation The Changing Landscape Own the first-year market Proximity Part of the university Decades of experience Campus partners Caring + Dedicated staff Evidence Supportive of learning COVID-19 Pandemic Competition Need to market residence experience Aging buildings Mental health Social media Globalization Accountability / Expectations Family involvement

  11. Feature Discount OCH UW Residence Premium OCH ~ $ per term $2,520 $2,930 $3,600 12-mo lease required Most Most Housekeeping X Utilities included Some X Some Comparing On- and Off- Campus Close to class X Internet included X IT support service X Public common space X X Floor common areas X Organized events X Meals available X Gym, study room, etc. X X 24-hour security X X Tutoring available X 300+ Job opportunities X Rooftop patio Some Counselling X

  12. Supply/Demand study (2017) 1,060 Potential surplus of housing beds Students in Waterloo have more choice in where to live than anywhere else in Canada. Source: https://www.waterloo.ca/en/government/resources/Documents/Cityadministration/Student-housing-report-2017.pdf

  13. Rent Freeze in Ontario for 2021 Rent freeze for 2021 The Government of Ontario has passed legislation to freeze rent at 2020 levels. This means that rents will not increase in 2021 for the vast majority of rented units covered under the Residential Tenancies Act. The rent freeze applies to most tenants living in: rented houses, apartments and condos (including units occupied for the first time for residential purposes after November 15, 2018) basement apartments care homes (including retirement homes) mobile home parks land lease communities rent-geared-to-income units and market rent units in community housing affordable housing units created through various federally and/or provincially funded programs While the rent freeze will end on December 31, 2021, landlords can give proper 90 days notice beforehand for a rent increase that takes effect in 2022. Exceptions Above guideline increases approved by the Landlord and Tenant Board prior to October 1, 2020 may be applied to 2021 rents. New above guideline increases may still be approved by the Landlord and Tenant Board and may still be applied to 2021 rents if they are for costs related to eligible capital repairs and security services, but not if they are for extraordinary increases in municipal taxes and charges. Tenants and landlords can still agree on rent increases in exchange for an extra service or facility (for example, air conditioning or parking) Source: https://www.ontario.ca/page/residential-rent-increases (from Jan 12, 2021)

  14. 4. Data-driven evidence for Campus Housing

  15. Retention rate (2018) Subgroup Residence Off-campus Difference Overall 3.1 91.8% 88.7% AHS 92.4 88.7 3.7 Arts 90.4 85.9 4.5 Engineering 91.7 90.3 1.4 Environment 90.4 90.2 0.2 Math 93.3 90.2 3.1 Science 91.2 87.9 3.3 Male 91 87.4 3.6 Female 92.4 90.4 2.0 Canadian 91.8 89.2 2.6 International 89.4 85.5 3.9

  16. Fall 2020 Resident Survey Responses to "I made the right decision to live in residence during COVID-19 pandemic. 50 45 43.53 40 35 30 PERCENTAGE 29.58 25 20 15 13.61 10 8.91 4.37 5 0 Strongly Disagree Somewhat Disagree Neither agree nor disagree Somewhat Agree Strongly Agree

  17. Fall 2020 Resident Survey Responses to "How satisfied or dissatisfied are you with Campus Housing's physical changes to your residence spaces to help stop the spread of COVID-19? 50 45.8 45 40 35 PERCENTAGE 27.9 30 25 19.4 20 15 10 4.4 5 2.5 0 Very unsatisfied Unsatisfied Neither satisfied nor unsatisfied Satisfied Very satisfied

  18. Fall 2020 Resident Survey Responses to "Please rate the usefulness of the following services to you for the Fall 2020 term: Your Residence Life Don. 40 35 35 31 30 25 PERENTAGE 20 15 15 11 10 7 5 0 Not at all useful Slightly useful Moderately useful Useful Very useful

  19. 5. Financial Planning

  20. Realities & Principles (in normal times) 98% of revenue from residence fees Designed to break-even financially. Including: Debt payments Capital renewal Must be financially sustainable over time Not a profit-centre for the university University contributes no funds to residence

  21. Total Occupancy Trend by Term [2009-2019]

  22. Benchmarks

  23. Residence Fees by Building, Room, Year & Month Residence V1/REV Room Type 20/21 Fee 21/22 Fee 1/8th of the Fee 6,697 6,697 6,392 6,392 6,008 6,008 4,806 4,806 3,905 3,905 7,995 7,995 3,492 3,492 7,346 7,346 7,001 7,001 5,602 5,602 4,551 4,551 7,224 7,224 6,837 6,837 6,310 6,310 3,192 3,192 6,386 6,386 1,335 1,335 Single Interconnecting Double Triple Quad Single - 4 bdrm unit Single - 1 term Single Double Triple Quad Single - 2 bdrm unit Single 3 or 4 bdrm Double Single - 1 term, 2bdrm Single - 2 term, 4bdrm Family, monthly 837 799 751 601 488 999 437 918 875 700 569 903 855 789 399 798 N/A MKV Minota Hagey CMH UWP CLV

  24. Comparing Budgets

  25. 21/22 Capital Projects Residence Project Estimated Cost Village 1 West fire alarm system $ 460,000 REV Fuel tank replacement Apartment repairs Roof repairs 86,000 UWP Fuel tank replacement 300,000 CMH Front desk redesign 80,000 CLV Caulking repairs 14,000 General Underground power grid repairs 1,500,000 HST & Contingencies 651,000 Total $ 3,091,000

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