Success Story of GTA's Registered Apprenticeship Program
GTA's transformation from a government telephone company to a competitive technology firm led to the establishment of a successful Registered Apprenticeship Program in 2008. Through partnerships and a commitment to employee training, GTA has seen growth in apprentice enrollment and expanded occupational offerings. The program has resulted in skilled graduates, increased job satisfaction, and benefits for both employees and the company.
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Presentation Transcript
Registered Apprenticeship Industry Forum November 17 - 18, 2016
REGISTERED APPRENTICESHIP WORKS! GTA s perspective Confidential & Proprietary
Why did GTA participate? With privatization in 2005, GTA began transforming itself: from government telephone company to a competitive technology company We need to give our employees the right tools to do their job and training is at the top of that list In 2007, GTA sought to expand its current technical training program to include opportunities from various external facilitators to better equip its employees
How did GTA Start? GTA learned of the Registered Apprenticeship Program through a pamphlet handed out at a Job Fair GTA partnered with Alfred Valles, former State Director, Office of Apprenticeship for Hawaii and the Pacific Region, along with Phyllis Topasna, Apprenticeship Coordinator, in developing the standards of GTA Apprenticeship: Academic job-related instructional curriculum On-the-Job learning/training processes
How did GTA Start? In 2008 GTA registered with the National Apprenticeship System under the US Dept of Labor First enrollment: 50 Registered Apprentices; 2 approved occupations 25 Telecom Technicians 25 Line Installer-Repairers Occupations customized to meet our needs while fulfilling USDOL requirements
What has transpired since? Since first class, we graduate about 50 apprentices/year We currently have 51 Registered Apprentices Approved occupations have since evolved from 2 to 11 maintaining enrollment at an average of 48 per year: Operating Engineer Telecommunications Technician Internetworking Technician Computer Operator Accounting technician Field Engineer Customer Service Representative Office Manager Salesperson Parts Successfully Audited by USDOL in 2012
Employee Benefits Increased skill sets, knowledge, and competency Increased Job satisfaction / Self Confidence Major commitment from employee to graduate from program i.e. 2 classes at GCC per semester on their own time (after hours or on weekends) Occupations range from 2 4 years to graduate GTA experiencing 91% graduation rate Opportunities for Career advancement
Employee Benefits Industry and nationally recognized credentials and certifications Cisco certification ETA International (Electronic Technician Association) Fiber Optic Installation (FOI) Voice and Data Cabling (CAT5) NCCER National Center for Construction Education and Research College credits (Guam Community College) Journey worker certificate upon completion Employer Recognition graduation ceremony Wage increase
Employer Benefits Highly skilled, knowledgeable, and competent employees Increased customer satisfaction Strong, confident leaders Employee occupation proficiency Employee retention, loyalty, and commitment Good Return on Investment via GRAP Tax Credit Program Reputation for investing and building employee talent
Why continue? Ensure employees are current on industry standards Ensure GTA remains on the cutting edge of technology and communications Continue to build and maintain a strong, smart workforce Return on Investment through the GRAP Tax Credit Program
Why consider for your business? Boost the organization s competitive stance by investing in its talent Better trained employees provide increased productivity and customer satisfaction Employee morale and retention Take advantage of the GRAP Tax Credit Program
