Leisure Transformation Staff Engagement Event Summary

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The Leisure Transformation Staff Engagement Event held in January 2020 covered various updates, commitments, and consultations regarding job descriptions, opening hours, pricing review, and more. The event highlighted the progress and upcoming plans for the South Lake Leisure Centre and other facilities. Key topics included staff feedback, migration plans, equipment updates, and critical success factors discussed in Project Board meetings.

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  1. Leisure Transformation Staff Engagement Event Staff Engagement Event Jan - 2020

  2. Welcome and Introductions

  3. What we will cover today What we will cover today 1. Updates and Commitments ( ..in no particular order). 2. Questions and Comments

  4. Consultation on Structures SLLC and BLC and OLC in progress Job Descriptions South Lake LC JDs so far formal consultation to be completed by w/e Friday 31st Jan Job Descriptions feedback received so far ( see next slide) Opening Hours Proposals agreed for SLLC. With Project Board/Council for BLC/OLC Rotas All rotas - SLLC & BLC and OLC should be available by Wed 5th Feb latest.

  5. Switch to Word Document Summary of Staff Feedback on JDs

  6. Pricing Review Complete and agreed go live target 1st April 2020 Migration Plan clear options and recommendation with project board/Council Migration Plan FAQs being produced announcement to public in Feb Severance WIP slight delay, meetings on going to finalise. SLLC Activity Timetable & Programme involving staff & finalisation target is end Feb.

  7. One: One ( non-committal) Meetings with staff and TU Reps Feb. Gym Equipment & Indoor Cycles - Update Demonstrates ( in addition to all other aspects) that Transformation impacts/benefits all indoor leisure. SLAs in progress positive changes. Staff Survey update SLLC GM- Paul Coleman New Performance and Development Review System - Update Pathways System - Update

  8. SLLC FF&E WIP Gap Analysis Work Target Completion End Jan. Caf Procurement - WIP Tours of SLLC Re-commence in 4 weeks Gymnastics An ABC wide approach WIP

  9. Update from the Project Board - Jan 3 papers: Extended opening hours OLC/BLC Agreed Migration Plan (4 into 1) and opening date for SLLC Agreed Critical Success Factors: principles Agreed Detail to go to February Board

  10. Sales & Marketing Key piece of work, bringing together: Branding Target audiences Staff engagement Customer engagement Community engagement Communications Web development social media Sales

  11. Agreed Opening Hours SLLC Operate It FITNESS SUITE MAIN POOL Monday - Friday 06:00 22:00 Monday - Friday 06:00 22:00 Saturday & Sunday 08:00 19:00 Saturday & Sunday 08:00 19:00 LEARNER POOL DRY SIDE Monday - Friday 09:00 22:00 Monday - Friday 09:00 22:00 Saturday & Sunday 09:00 19:00 Saturday & Sunday 09:00 19:00 CAF Under Review HEALTH SUITE Under Review Monday - Friday 09:00 21:00 Monday - Friday 11:00 22:00 Saturday & Sunday 11:00 - 19:00 Saturday & Sunday 10:00 19:00

  12. BLC/OLC Opening Times BLC/OLC Opening Times Current opening times: Banbridge LC Orchard LC Pool Mon Fri 7am 10pm Sat - 8am 4pm Sun - 1.45pm 5pm Mon Fri 7.30am 10pm Sat - 9.15am 5.15pm Sun - 10.15am 5-15pm Gym Mon Fri 7am 10pm Sat - 8am 5pm Sun - 12pm - 5pm Mon Fri 7.30am 10pm Sat - 9.15am 5.30pm Sun - 10.15am - 5.30pm Proposed opening times Banbridge LC & Orchard LC Pool Mon Fri 6am 10pm Sat - 8am 4pm Sun - 10.15am 4.30pm Gym Mon Fri 6am 10pm Sat - 8am 4pm Sun - 10.15am - 4pm

  13. Draft Rotas Proposed OLC & BLC BANBRIDGE LEISURE CENTRE AND ORCHARD LEISURE CENTRE Hours 37 44.75 30 35 38.25 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Senior Recreation Officer week 1 week 2 week 3 week 4 09:00 - 16:00 09:00 - 16:00 05:45 - 14:30 09:00 - 16:00 09:00 - 16:00 09:00 - 15:30 09:00 - 15:30 09:00 - 15:30 09:00 - 15:30 14:15 - 22:15 14:15 - 22:15 14:15 - 22:15 14:15 - 22:15 07:45 - 16:45 10:00 - 17:15 09:15 - 16:00 09:15 - 15:45 14:15 - 22:15 09:00 - 16:00 05:45 - 14:30 Recreation Officer 1 week 1 week 2 week 3 week 4 37 39 44 28.5 36.5 05:45 - 14:30 14:15 - 22:15 05:45 - 14:30 09:15 - 15:00 14:15 - 22:15 09:15 - 15:00 13:45 - 22:15 05:45 - 14:45 09:15 - 15:00 05:45 - 14:45 09:15 - 14:15 09:15 - 14:15 09:15 - 15:15 05:45 - 14:30 14:15 - 22:15 07:45 - 16:45 10:00 - 17:15 05:45 - 14:30 09:15 - 14:15 14:15 - 22:15 Recreation Officer 2 week 1 week 2 week 3 week 4 37 35.5 36 47 29.5 14:15 - 22:15 09:15 - 14:45 05:45 - 14:30 09:15 - 14:15 14:15 - 22:15 05:45 - 14:30 14:15 - 22:15 05:45 - 14:45 09:15 - 15:00 13:45 - 22:15 09:15 - 15:00 05:45 - 14:30 05:45 - 14:30 09:15 - 14:00 09:15 - 16:15 09:15 - 14:00 14:15 - 22:15 07:45 - 16:45 10:00 - 17:15 05:45 - 14:30 Recreation Officer 3 week 1 week 2 week 3 week 4 37 28.25 37.5 38.75 43.5 14:15 - 22:15 09:15 - 14:45 09:15 - 14:15 05:45 - 14:30 09:15 - 14:45 13:45 - 22:15 05:45 - 14:45 13:45 - 22:15 09:15 - 15:15 09:15 - 15:15 05:45 - 14:30 09:15 - 14:15 05:45 - 14:30 05:45 - 14:30 14:15 - 22:15 05:45 - 14:30 14:15 - 22:15 09:15 - 14:15 07:45 - 16:45 10:00 - 17:15

  14. Draft Rotas Proposed OLC & BLC BANBRIDGE LEISURE CENTRE AND ORCHARD LEISURE CENTRE Hours Monday Tuesday Wednesday Thursday Friday Saturday Sunday Customer Advisor x 6 Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 26 18 24 32 18 30 16:00 - 10:00 10:15 - 16:15 07:45 - 15:45 10:15 - 16:15 07:30 - 13:30 16:00 - 10:00 07:30 - 13:30 14:30 - 20:30 07:30 - 13:30 10:15 - 16:15 14:30 - 20:30 14:30 - 20:30 16:00 - 10:00 10:15 - 16:15 16:00 - 10:00 14:30 - 20:30 09:30 - 16:30 10:00 - 17:00 14:30 - 20:30 10:15 - 16:15 16:00 - 10:00 10:15 - 16:15 07:30 - 13:30 07:30 - 13:30 Fitness Instructor x 3 Week 1 week 2 week 3 34.75 34.75 41.5 16:30 - 21:00 14:00 - 22:00 05:45 - 14.15 14:00 - 22:00 16:30 - 21:00 05:45 - 14.15 14:00 - 22:00 9:00 - 14:15 05:45 - 14.15 07:45 - 16:00 10:00 - 16:00 05:45 - 14.15 14:00 - 22:00 05:45 - 14.15 14:00 - 22:00

  15. Draft Rotas Proposed OLC & BLC BANBRIDGE LEISURE CENTRE AND ORCHARD LEISURE CENTRE Hours Monday Tuesday Wednesday Thursday Friday Saturday Sunday Pool Plant Operative 37 14:15 - 22:15 09:30 - 17:30 14:15 - 22:15 09:30 - 17:30 17:15 - 22:15 Administrative Assistant x 2 37 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 Housekeepers BLC Housekeeper 1 Week 1 Week 2 24 24 24 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 07:45 - 11:45 07:45 - 11:45 Housekeeper 2 Week 1 Week 2 14 16 12 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 07:45 - 11:45 10:00 - 14:00 10:00 - 14:00 Housekeeper 3 Week 1 Week 2 24 24 24 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 10:00 - 14:00 10:00 - 14:00 Housekeeper 4 Week 1 Week 2 14 12 16 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 07:45 - 11:45

  16. Draft Rotas Proposed OLC & BLC BANBRIDGE LEISURE CENTRE AND ORCHARD LEISURE CENTRE Hours Monday Tuesday Wednesday Thursday Friday Saturday Sunday OLC Housekeeper 1 20 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 05:45 - 09:45 Contract Cleaners 50 same as current rota TBC Swim Co-Ordinators TBC Swim Teachers same as current rota TBC GP Referral Consultants BLC same as current rota TBC OLC Instructor 1 Instructor 2 37 37 08:30 - 16:00 10:30 - 18:00 10:30 - 18:00 08:30 - 16:00 08:30 - 16:00 10:30 - 18:00 10:30 - 18:00 08:30 - 16:00 08:30 - 15:30 08:30 - 15:30 Creche Assistants BLC x 2 OLC x 3 20 6.75 09:00 - 13:00 10:15 - 12:30 09:00 - 13:00 09:00 - 13:00 10:15 - 12:30 09:00 - 13:00 09:00 - 13:00 10:15 - 12:30

  17. Draft Rotas Proposed SLLC SLLC Fitness Advisors Mon 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 37 14:30 - 22:15 14:30 - 22:15 14:30 - 22:15 14:30 - 22:15 05:45 - 14:45 25 15:00 - 20:30 15:00 - 20:30 15:00 - 20:30 15:00 - 20:30 15:00 - 20:30 17 16:30 - 20:30 16:30 - 20:30 17 16:30 - 20:30 37 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 06:30 - 14:30 19 Tue Wed Thu Fri Sat Sun 07:45 - 16:15 07:45 - 15:45 Rotates with 2 & 6, works every 3rd weekend Rotates with 1 & 6, works every 3rd weekend Fixed, no weekends 16:30 - 20:30 08:15 - 13:15 14:45 - 19:15 08:30 - 13:00 Fixed or can rotate with 4, works every weekend Rotates with 1 & 2, works every 3rd weekend 05:45 - 14:15 10:45 - 14:45 10:45 - 19:15 Fixed, works every weekend FA 1 FA 2 FA 3 FA 4 FA 5 FA 6 FA 7 Fixed or can rotate with 5, works every weekend 16:30 - 20:30

  18. Draft Rotas Proposed SLLC SLLC Customer Advisors and Admin Mon 37 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 06:30 - 14:30 37 12:00 - 20:30 12:00 - 20:30 12:00 - 20:30 12:00 - 20:30 12:00 - 20:30 23.75 16:00 - 20:30 16:00 - 20:30 16:00 - 20:30 16:00 - 20:30 07:45 - 14:00 37 14:30 - 22:00 14:30 - 22:00 16.25 16:00 - 21:00 16:00 - 21:00 20.5 37 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 16:30 37 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 16:30 Tue Wed Thu Fri Sat Sun Rotates with 2 & 4, works every 3rd weekend Rotates with 1 & 4, works every 3rd weekend Fixed, works every weekend CS 1 CS 2 CS 3 CS 4 CS 5 CS 6 Admin 1 Admin 2 14:30 - 22:00 07:45 - 16:45 07:45 - 16:45 Rotates with 1 & 2, works every 3rd weekend 07:45 - 14:00 Fixed, works every weekend 16:00 - 22:00 10:45 - 19:15 10:45 - 19:15 Fixed, works every weekend Fixed but any pattern can be agreed initially Fixed but any pattern can be agreed initially

  19. Draft Rotas Proposed SLLC SLLC - Duty Managers and Swim Co-Ordinator Mon Tue Wed Thu Fri Sat Sun 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 Rotates with 2 & 3, works every 3rd weekend DM 1 37 13:45 - 22:15 13:45 - 22:15 13:45 - 22:15 07:45 - 16:15 07:45 - 15:45 Rotates with 1 & 3, works every 3rd weekend DM 2 37 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 13:45 - 22:15 13:45 - 22:15 Rotates with 1 & 2, works every 3rd weekend DM 3 29 09:00 - 17:30 09:00 - 17:30 11:15 - 19:15 11:45 - 19:45 Fixed, works every weekend DM 4 15 10:45 - 19:15 10:45 - 19:15 Fixed or can rotate with 6 and/or 7, depending on rotation could work every, every other or every 3rd weekend DM 5 15 07:45 - 16:15 07:45 - 16:15 Fixed or can rotate with 5 and/or 7, depending on rotation could work every, every other or every 3rd weekend DM 6 15 12:30 - 21:00 13:45 - 22:15 Fixed or can rotate with 5 and/or 6, depending on rotation could work every, every other or every 3rd weekend or none DM 7 37 09:00 - 17:30 09:00 - 17:30 12:30 - 21:00 12:30 - 21:00 09:00 - 17:00 08:00 - 11:30 08:00 - 11:30 Fixed - once a month yellow shift becomes orange shifts to ensure monitoring of weekend lessons, Sw Coord

  20. Questions and comments

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