Insights from NYU Wagner Student Survey
2019 Survey on the
Student Experience at
NYU Wagner
April 30, 2019
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Goal
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Better understand Wagner student experience, track progress (since
2005), focus attention where needed
Target
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Current Masters students enrolled prior to Spring 2019
Administration
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Qualtrics; Mobile friendly; Anonymous and confidential
Response Rate
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63%; Proportionately representative
Responses Tabulated by Program, Specialization, Demographics, etc.
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Not many differences across these groups
Student Survey 2019
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Student Survey 2019
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Student Survey 2019
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Student Survey 2019
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Student Survey 2019
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“The culture is amazing. It’s supportive, the events cater to
networking and make you feel welcomed.”
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“The professors interest in what we’re doing/learning/
interested in is remarkable.”
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“I most value not only learning with, but from, my peers and
gaining insight from their challenges and experiences.”
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“I really love that, generally, there’s lots of classes to
choose from depending if you’d like to deepen your focus,
change your focus, or challenge yourself to learn new
things.”
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“The openness, warmth, and guidance I’ve received from
full-time staff. They make Puck feel like home.”
Student Survey 2019
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Mix of students is valued (92%) yet
operationally challenging
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Course scheduling
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Activities scheduling
Student Survey 2019
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“More interaction with faculty.” –
59%; down 2
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“Information is difficult to find because it’s all in
different places on the website.” –
65%; down 4
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“Student groups – surprisingly underwhelming.
Exciting at the beginning, but disappointing
throughout the year.” –
57%; down 12
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“Broken seats and dirty classrooms abound.”
51%;
up 11
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“It would be cool if Puck had more study and
student space.”
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I would like to see more diversity in the faculty.”
Student Survey 2019
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Informal faculty/student interaction
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Information needed to make decisions
about academic programs
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Website
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EDI
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Student Space
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Student Groups
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Classrooms
Student Survey 2019
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Every other year since 2005; 8th survey
Approx 50 questions – mostly Likert scale 1-5; some text
Slice by prog/spec, enrollment status, gender, race, citizenship, etc
This survey conducted at NYU Wagner aims to understand the student experience, track progress, and highlight areas of excellence. Results show high satisfaction with diversity, faculty responsiveness, and career preparation. Significant progress is noted in student services and course offerings over the years.
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Presentation Transcript
2019 Survey on the Student Experience at NYU Wagner April 30, 2019 1
Survey Background Goal Better understand Wagner student experience, track progress (since 2005), focus attention where needed Target Current Masters students enrolled prior to Spring 2019 Administration Qualtrics; Mobile friendly; Anonymous and confidential Response Rate 63%; Proportionately representative Responses Tabulated by Program, Specialization, Demographics, etc. Not many differences across these groups 2 Student Survey 2019
What Were Doing Particularly Well Having a highly diverse group of students under one roof adds to the value of my Wagner experience 92% I would recommend NYU Wagner to a friend interested in a career in public service 88% I find that NYU Wagner staff are responsive to student questions and concerns 87% I believe that the NYU Wagner degree I am pursuing will help me in my career 86% The NYU Wagner faculty seems genuinely concerned with students intellectual growth 86% 3 Student Survey 2019
What Were Doing Particularly Well (cont.) I am learning how to gather, assess and use evidence for problem-solving and decision-making 86% I value the interaction I have with other NYU Wagner students 86% The NYU Wagner faculty is generally responsive to students beyond the classroom (e.g., addresses questions or concerns in a timely manner) NYU Wagner creates an environment where I feel welcomed 85% 85% 4 Student Survey 2019
Significant Progress/Trend Comparison: Our Efforts Are Paying Off 2019 Comparison to 2005-2017 Average Drop-in hours with my Student Services program advisor have been valuable to me +15 I find that NYU Wagner staff are responsive to student questions and concerns I am satisfied with the range of elective courses offered by Wagner +12 +11 5 Student Survey 2019
Significant Progress/ Trend Comparison (cont.) 2019 Comparison to 2005-2017 Average NYU Wagner creates an environment where I feel welcomed +6 One-on-one coaching/advisement with Career Services staff has been useful to me +6 I am satisfied with the quality of education provided by NYU Wagner +5 6 Student Survey 2019
What Students Value Most (representative quotes) The culture is amazing. It s supportive, the events cater to networking and make you feel welcomed. The professors interest in what we re doing/learning/ interested in is remarkable. I most value not only learning with, but from, my peers and gaining insight from their challenges and experiences. I really love that, generally, there s lots of classes to choose from depending if you d like to deepen your focus, change your focus, or challenge yourself to learn new things. The openness, warmth, and guidance I ve received from full-time staff. They make Puck feel like home. 7 Student Survey 2019
Consistent Challenges Mix of students is valued (92%) yet operationally challenging Course scheduling Activities scheduling 8 Student Survey 2019
What Students Would Enhance (representative quotes) More interaction with faculty. 59%; down 2 Information is difficult to find because it s all in different places on the website. 65%; down 4 Student groups surprisingly underwhelming. Exciting at the beginning, but disappointing throughout the year. 57%; down 12 Broken seats and dirty classrooms abound. 51%; up 11 It would be cool if Puck had more study and student space. I would like to see more diversity in the faculty. 9 Student Survey 2019
Focus Areas as a Result of This Survey Informal faculty/student interaction Information needed to make decisions about academic programs Website EDI Student Space Student Groups Classrooms 10 Student Survey 2019
