Guide to Writing an Accessibility Conformance Report (ACR)

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Learn how to write a comprehensive Accessibility Conformance Report (ACR) to ensure your product meets accessibility standards. Discover who should write the ACR, what sections to include, how to address third-party products, and more essential tips for preparing an ACR.

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ITI Promoting Innovation Worldwide VPAT Training Module 2: Preparing to write the ACR Global Headquarters 700 K Street NW, Suite 600 Washington, D.C. 20001, USA Europe Office Rue de la Loi 227 Brussels 1040, Belgium info@itic.org +1 202-737-8888 Itic.org +32 (0)2-321-10-90 ITI Promoting Innovation Worldwide

Modules Module 1: Introduction Module 2: Preparing to write the ACR Module 3: WCAG Module 4: Section 508 Module 5: EN 301 549 Module 6: What makes a good ACR? Module 7: Your ACR is filled out What s next? Module 8: ACR readers and evaluators 2 ITI Promoting Innovation Worldwide

Goals of module 2 When an ACR enters into the design, development and procurement process Who should write the ACR What sections to fill out 3 ITI Promoting Innovation Worldwide

When in the process to write an ACR 4 ITI Promoting Innovation Worldwide

Who should write the ACR The ACR should be written by people who Are involved with the product development Have access to accessibility testing results Know accessibility Remember, this is a technical document based on test results and capabilities, not a marketing document. 5 ITI Promoting Innovation Worldwide

Determine what your product is Review what your product includes Documentation Support Services Hardware Software Third party products included in your products 6 ITI Promoting Innovation Worldwide

How to address third party products Third party items can include open-source technology How to address them in your ACR depends on how they are incorporated into your product If your users can't determine it's a totally separate product, test the accessibility of it and the ACR must cover it If your user can determine it's a separate product, note it in the notes section. If possible, include the URL to the ACR. 7 ITI Promoting Innovation Worldwide

Minimum required sections of an ACR Basic information for the product Name of the product and version number Date of ACR completion Product Description Contact information Evaluation Methods Used Applicable Standards/Guidelines List of standards/guidelines covered in the ACR Terms Definition of terms used in the ACR Tables (as applicable) WCAG 2.x Report Section 508 Report (Chapters 3-6) EN 301 549 Report (Chapters 4-13) These are the minimum items to include in product information. You can include more! 8 ITI Promoting Innovation Worldwide

Additional optional sections of an ACR The following are other items to include that are optional Branding Header Report Date Changes Notes Evaluation Methods Used (additional recommended details are optional) Remarks and Explanations Legal Disclaimer 9 ITI Promoting Innovation Worldwide

Answering the technical criteria (1 of 2) The tables for WCAG, Section 508 and EN 301 549 list the technical criteria to be evaluated. Each criteria has two answers: Conformance Level Remarks and Explanations The 'Terms' section defines the Conformance Levels used. The Remarks and Explanations are to include: Information regarding the testing of a given criteria. Information on application dependencies to support accessibility (e.g. OS, app frameworks, browsers recommended). How the customer can find more information about accessibility issues. One method can be to include the bug ID where customers can call the company s customer support to get additional information. Known workarounds for accessibility issues. 10 ITI Promoting Innovation Worldwide

Answering the technical criteria (2 of 2) Conformance Levels Supports Partially Supports Does Not Support Not Applicable Not Evaluated applies to WCAG 2.x Level AAA only 11 ITI Promoting Innovation Worldwide