ASEAN Guidelines on GMP for Traditional Medicines - Classification of GMP Non-Conformance

 
CLASSIFICATION OF GMP NON-
CONFORMANCE
 
Malaysia & Indonesia
 
 
1
 
OUTLINES
 
Introduction
Interpretation
Example of Deficiencies
Regulatory Actions
Example of Writing Deficiencies: Good and Bad
 
 
2
 
INTRODUCTION
 
Classification of GMP non-conformance is very
crucial during conducting of an inspection and
writing the inspection report.
 
Classification of GMP non-conformance will
facilitate company to take the necessary CAPA
while the number or type of GMP non-
conformance will determine the rating of GMP
inspection by NRA.
 
3
 
DEFICIENCIES
 
Critical
 
Major
 
Minor
 
Others
 
4
 
CRITICAL DEFICIENCY
 
A deficiency which has produced, or leads to a significant risk of
producing either a product which is harmful to the human or
veterinary patient or a product which could result in a harmful
residue in a food producing animal.
 
A critical deficiency also occurs when it is observed that the
manufacturer has engaged in fraud, misinterpretation or
falsification of products or data.
 
May consist of several related deficiencies, none of which on its
own may be critical, but which may together represent a critical
deficiency or systems failure and should be explained and
reported as such.
 
5
 
MAJOR DEFICIENCY
 
A deficiency that is not a critical deficiency which
 
has produced or may produce a product, which does not
comply with its marketing authorisation;
OR
does not ensure effective implementation of the
required GMP control measures;
OR
indicates a major deviation from the terms of the
marketing authorisation;
 
6
 
MAJOR DEFICIENCY
 
OR
indicates a failure to carry out satisfactory procedures for
release of batches or (within PIC/S) a failure of the
authorised person to fulfil his/her required duties;
OR
consist of several 
other
 related deficiencies, none of
which on its own may be major, but which may together
represent a major deficiency or systems failure and should
be explained and reported as such.
 
7
 
OTHER DEFICIENCY/ MINOR
 
A deficiency which cannot be classified as either
critical or major, but which indicates a departure
from good manufacturing practice.
 
(A deficiency may be 
other
 either because it is
judged as minor, or because there is insufficient
information to classify it as major or critical)
 
8
 
COMMENT
 
One-off minor departures from GMP are usually not
formally considered deficiencies, but are brought to
the attention of the manufacturer as comments.
 
9
 
EXAMPLES OF CRITICAL DEFICIENCIES
 
Evident of gross pest infestation
No Master Batch Documents
Absence, intentional falsification or
misinterpretation of manufacturing and packaging
records
Failure to ensure the quality and/or identity of
starting materials
No evidence that mandated recall processes have
been complied with
 
10
 
EXAMPLES OF MAJOR DEFICIENCIES
 
No or grossly inadequate air filtration to minimize
airborne contaminants
Cleaning program not followed and evidence of
dirty premises/ equipment or non-verified cleaning
procedures
Damaged to walls/ceilings in manufacturing areas
where product is exposed
Design of manufacturing area that does not permit
effective cleaning
 
11
 
EXAMPLES OF MAJOR DEFICIENCIES
(cont.)
 
Insufficient manufacturing space that could lead to
mix-ups
No raw material sampling area
Stored equipment not protected from contamination
Inadequate initial/ on-going and/or training records
Cleaning procedures not documented and/or no
records
 
12
 
Deviations from instructions not approved
Inadequate internal inspection program
No proper release for supply procedure
Product rework without proper approval
Insufficient lighting in production or inspection areas
The temperature of critical temperature controlled
storage areas not monitored and alarmed
 
13
 
EXAMPLES OF MAJOR DEFICIENCIES
(cont.)
 
UPGRADING INITIAL
CLASSIFICATION
 
A major or other deficiency may be upgraded by one level
to either critical or major deficiency when conditions may
exist to satisfy the intent of the definition for the
upgraded risk classification.
 
Include:
Repeat or recurring deficiencies
Grouping or combination of deficiencies
Product Risk
Failure of a manufacturer
s management to identify and
take prudent measures to reduce consumer risk to an
acceptable level for product distributed and future
production from a deficient practice or process.
 
14
 
DOWNGRADING INITIAL
CLASSIFICATION
 
A major or other deficiency may be downgraded by one
level to either major or other deficiency when
conditions may exist to satisfy the intent of the
definition for the downgraded risk classification.
 
Include
:
Minimising product risk
Minimising risk of patient harm
Action taken by the manufacturer e.g. CAPA plan to
reduce the risk of the deficiency
 
15
 
REGULATORY ACTIONS FOLLOWING
CRITICAL OR MAJOR DEFICIENCIES
 
Compliance and enforcement measures are dependent
upon a number of factors including:
 
significance of violations such as critical deficiency and
large numbers of major deficiencies,
history of the site,
potential risks to products and assessment of the
manufacturer
s proposed corrective actions.
 
16
 
If the findings are linked to patient safety, immediate
action needs to be taken.
 
Factors that can be considered include:
The risk to health and safety;
Compliance history of the manufacturer;
Whether the manufacturer acted with indifference or
premeditation;
The degree of cooperation offered;
The likelihood that the same problem will reoccur;
The likelihood of the enforcement action being effective
 
17
 
REGULATORY ACTIONS FOLLOWING
CRITICAL OR MAJOR DEFICIENCIES
 
Actions
 that can be taken may include:
 
Compliance related communications which alert the
manufacturer to the regulatory authority
s concern, and
possibility for future regulatory action if remedial action is
not effective
 
Regulatory action against the site authorisation or GMP
approval (refusal, suspension or amendment of an
establishment licence)
 
Market action such as recall (voluntary or mandated by
regulatory authority)
 
18
 
REGULATORY ACTIONS FOLLOWING
CRITICAL OR MAJOR DEFICIENCIES
 
Actions
 that can be taken may include (cont.):
 
Prohibition of supply/ importation
 
Prosecution
 
Communications to the public using public warning/
public advisory or information updates;
 
Suspension or cancellation of Marketing
Authorisation/Product Licence
 
Health product label or changes
 
19
 
REGULATORY ACTIONS FOLLOWING
CRITICAL OR MAJOR DEFICIENCIES
 
EXAMPLE: WRITING DEFICIENCY
 
The requirement of Clause <XXX> that cross
contamination should be avoided by appropriate
technical or organizational measures were not fully
met as evidenced by:
o
The purified water hose not hung to drain.
o
The opening to the manometer on the ceiling had been
covered with adhesive tape.
o
The lid of stainless steel container <YYY> showed
adhesive tape remainder and tack welding resulting in
the lid difficult to clean.
o
Seals on the drum washer were in poor condition.
 
20
 
POORLY CONSTRUCTED, GROUPED OR
INCORRECT WRITTEN DEFICIENCIES
 
Poor format and lack of clarity
 
Taking it beyond code requirements
 
Lack of clarity and detail
 
Inappropriate or wrong clauses
 
Overstating
 
Incorrect grouping and inappropriate claused referred
 
Repetition 
 two different deficiencies merged into one
 
Over-emphasis
 
 
21
 
EXAMPLE: LACK OF CLARITY &
DETAIL
 
The requirements of clause 4.WW on effective
cleaning of product contact equipment were not
met. Further there was a lack of traceability of
cleaning through records. For example:
 
a)
The cleaning of sampling tools was not documented in a
procedure
b)
The cleaning procedures were not always consistent with
regards to the time specified before the resanitation of
equipment.
 
22
 
EXAMPLE: REPETITION
 
The requirements of clauses 3.AA, 3.BB, 5.CC, 5.DD
regarding cleaning were not always met. The following
matters were noted.
 
a)
Cleaning agents were inadequately labelled to indicate their
status.
b)
There was a dirty wire brush in the clean equipment room.
c)
Clean equipment was stored on dirty metal shelves.
d)
A cupboard adjacent to the wash-bay contained insect
sprays, unlabelled containers of wash liquids, dirty cleaning
equipment and miscellanous junk.
e)
Spray containers observed in several areas, which were said
to contain 70% ethanol, were not properly labelled.
 
23
 
EXAMPLE: OVER EMPHASIS
 
The requirements of clause 3.YY and 3.ZZ relating to
calibration of equipment had not been met as
several calibrations had not been completed:
 
a)
Temperature and humidity recorders had not been
calibrated
b)
Calibration due dates have passed on some balances.
c)
Pressure testing equipment was out of calibration
date and did not have a warning sign.
 
24
 
REFERENCES
 
PIC/S GUIDANCE ON CLASSIFICATION OF DEFICIENCIES
(DRAFT; JUNE 2016)
PIC/S INSPECTION REPORT FORMAT; PI 013-3; 25 SEPTEMBER
2007
NPRA PROCEDURE FOR PREPARING A GMP INSPECTION
REPORT : PKP/200/309
 
25
 
 
26
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Classification of GMP non-conformance is crucial for conducting inspections and preparing reports. It helps companies take necessary actions and affects the inspection rating. The guidelines outline critical, major, minor, and other deficiencies in traditional medicines and health supplements, emphasizing the importance of addressing these issues effectively.

  • ASEAN Guidelines
  • GMP
  • Traditional Medicines
  • Non-Conformance
  • Health Supplements

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  1. ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements (TM/HS) CLASSIFICATION OF GMP NON- CONFORMANCE Prepared by: Malaysia & Indonesia Approved by: ASEAN TMHS GMP Task Force Endorsed by: ASEAN TMHS Product Working Group 1

  2. OUTLINES Introduction Interpretation Example of Deficiencies Regulatory Actions Example of Writing Deficiencies: Good and Bad 2 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  3. INTRODUCTION Classification of GMP non-conformance is very crucial during conducting of an inspection and writing the inspection report. Classification facilitate company to take the necessary CAPA while the number or conformance will determine the rating of GMP inspection by NRA. of GMP non-conformance will type of GMP non- 3 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  4. DEFICIENCIES Critical Major Minor Others ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance 4

  5. CRITICAL DEFICIENCY A deficiency which has produced, or leads to a significant risk of producing either a product which is harmful to the human or veterinary patient or a product which could result in a harmful residue in a food producing animal. A critical deficiency also occurs when it is observed that the manufacturer has engaged in fraud, misinterpretation or falsification of products or data. May consist of several related deficiencies, none of which on its own may be critical, but which may together represent a critical deficiency or systems failure and should be explained and reported as such. 5 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  6. MAJOR DEFICIENCY A deficiency that is not a critical deficiency which has produced or may produce a product, which does not comply with its marketing authorisation; OR does not ensure effective implementation of the required GMP control measures; OR indicates a major deviation from the terms of the marketing authorisation; 6 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  7. MAJOR DEFICIENCY OR indicates a failure to carry out satisfactory procedures for release of batches or (within PIC/S) a failure of the authorised person to fulfil his/her required duties; OR consist of several other related deficiencies, none of which on its own may be major, but which may together represent a major deficiency or systems failure and should be explained and reported as such. 7 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  8. OTHER DEFICIENCY/ MINOR A deficiency which cannot be classified as either critical or major, but which indicates a departure from good manufacturing practice. (A deficiency may be other either because it is judged as minor, or because there is insufficient information to classify it as major or critical) 8 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  9. COMMENT One-off minor departures from GMP are usually not formally considered deficiencies, but are brought to the attention of the manufacturer as comments. 9 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  10. EXAMPLES OF CRITICAL DEFICIENCIES Evident of gross pest infestation No Master Batch Documents Absence, intentional misinterpretation of manufacturing and packaging records Failure to ensure the quality and/or identity of starting materials No evidence that mandated recall processes have been complied with falsification or 10 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  11. EXAMPLES OF MAJOR DEFICIENCIES No or grossly inadequate air filtration to minimize airborne contaminants Cleaning program not followed and evidence of dirty premises/ equipment or non-verified cleaning procedures Damaged to walls/ceilings in manufacturing areas where product is exposed Design of manufacturing area that does not permit effective cleaning 11 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  12. EXAMPLES OF MAJOR DEFICIENCIES (cont.) Insufficient manufacturing space that could lead to mix-ups No raw material sampling area Stored equipment not protected from contamination Inadequate initial/ on-going and/or training records Cleaning procedures not documented and/or no records 12 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  13. EXAMPLES OF MAJOR DEFICIENCIES (cont.) Deviations from instructions not approved Inadequate internal inspection program No proper release for supply procedure Product rework without proper approval Insufficient lighting in production or inspection areas The temperature of critical temperature controlled storage areas not monitored and alarmed 13 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  14. UPGRADING INITIAL CLASSIFICATION A major or other deficiency may be upgraded by one level to either critical or major deficiency when conditions may exist to satisfy the intent of the definition for the upgraded risk classification. Include: Repeat or recurring deficiencies Grouping or combination of deficiencies Product Risk Failure of a manufacturer s management to identify and take prudent measures to reduce consumer risk to an acceptable level for product distributed and future production from a deficient practice or process. 14 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  15. DOWNGRADING INITIAL CLASSIFICATION A major or other deficiency may be downgraded by one level to either major or other deficiency when conditions may exist to satisfy the intent of the definition for the downgraded risk classification. Include: Minimising product risk Minimising risk of patient harm Action taken by the manufacturer e.g. CAPA plan to reduce the risk of the deficiency 15 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  16. REGULATORY ACTIONS FOLLOWING CRITICAL OR MAJOR DEFICIENCIES Compliance and enforcement measures are dependent upon a number of factors including: significance of violations such as critical deficiency and large numbers of major deficiencies, history of the site, potential risks to products and assessment of the manufacturer s proposed corrective actions. 16 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  17. REGULATORY ACTIONS FOLLOWING CRITICAL OR MAJOR DEFICIENCIES If the findings are linked to patient safety, immediate action needs to be taken. Factors that can be considered include: The risk to health and safety; Compliance history of the manufacturer; Whether the manufacturer acted with indifference or premeditation; The degree of cooperation offered; The likelihood that the same problem will reoccur; The likelihood of the enforcement action being effective 17 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  18. REGULATORY ACTIONS FOLLOWING CRITICAL OR MAJOR DEFICIENCIES Actions that can be taken may include: Compliance manufacturer to the regulatory authority s concern, and possibility for future regulatory action if remedial action is not effective related communications which alert the Regulatory action against the site authorisation or GMP approval (refusal, suspension establishment licence) or amendment of an Market action such as recall (voluntary or mandated by regulatory authority) 18 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  19. REGULATORY ACTIONS FOLLOWING CRITICAL OR MAJOR DEFICIENCIES Actions that can be taken may include (cont.): Prohibition of supply/ importation Prosecution Communications to the public using public warning/ public advisory or information updates; Suspension Authorisation/Product Licence or cancellation of Marketing Health product label or changes 19 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  20. EXAMPLE: WRITING DEFICIENCY The requirement of Clause <XXX> that cross contamination should be avoided by appropriate technical or organizational measures were not fully met as evidenced by: o The purified water hose not hung to drain. o The opening to the manometer on the ceiling had been covered with adhesive tape. o The lid of stainless steel container <YYY> showed adhesive tape remainder and tack welding resulting in the lid difficult to clean. o Seals on the drum washer were in poor condition. 20 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  21. POORLY CONSTRUCTED, GROUPED OR INCORRECT WRITTEN DEFICIENCIES Poor format and lack of clarity Taking it beyond code requirements Lack of clarity and detail Inappropriate or wrong clauses Overstating Incorrect grouping and inappropriate claused referred Repetition two different deficiencies merged into one Over-emphasis 21 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  22. EXAMPLE: LACK OF CLARITY & DETAIL The requirements of clause 4.WW on effective cleaning of product contact equipment were not met. Further there was a lack of traceability of cleaning through records. For example: a) The cleaning of sampling tools was not documented in a procedure b) The cleaning procedures were not always consistent with regards to the time specified before the resanitation of equipment. 22 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  23. EXAMPLE: REPETITION The requirements of clauses 3.AA, 3.BB, 5.CC, 5.DD regarding cleaning were not always met. The following matters were noted. a) Cleaning agents were inadequately labelled to indicate their status. b) There was a dirty wire brush in the clean equipment room. c) Clean equipment was stored on dirty metal shelves. d) A cupboard adjacent to the wash-bay contained insect sprays, unlabelled containers of wash liquids, dirty cleaning equipment and miscellanous junk. e) Spray containers observed in several areas, which were said to contain 70% ethanol, were not properly labelled. 23 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  24. EXAMPLE: OVER EMPHASIS The requirements of clause 3.YY and 3.ZZ relating to calibration of equipment had not been met as several calibrations had not been completed: a) Temperature and humidity recorders had not been calibrated b) Calibration due dates have passed on some balances. c) Pressure testing equipment was out of calibration date and did not have a warning sign. 24 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  25. REFERENCES PIC/S GUIDANCE ON CLASSIFICATION OF DEFICIENCIES (DRAFT; JUNE 2016) PIC/S INSPECTION REPORT FORMAT; PI 013-3; 25 SEPTEMBER 2007 NPRA PROCEDURE FOR PREPARING A GMP INSPECTION REPORT : PKP/200/309 25 ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance

  26. ASEAN Guidelines on GMP for Traditional Medicines / Health Supplements - 2015 Classification of GMP Non-Conformance 26

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