Effective Tips for Working with Interpreters in Professional Settings
Learn important guidelines for utilizing interpreters effectively, including how to prepare before a meeting, communicate clearly without an interpreter, and support English language learners. Understand the importance of patience, cultural sensitivity, and proper interpreter etiquette. Avoid common pitfalls like not involving the interpreter, charging fees for interpretation, and neglecting minor children. Enhance your cross-cultural communication skills and ensure successful interactions with limited English proficient individuals.
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Presentation Transcript
USING AN INTERPRETER Melanie Manares The Kansas State Department of Education
Before you begin Learn how to pronounce the person s name and how to address him/her Know some basic words and phrases in the person s language Be aware of differences in what is considered appropriate eye or physical contact and appropriate pausing in conversation Be aware of gestures that may be considered inappropriate Be aware of taboo subjects and avoid them if possible June 16, 2010
When there is no interpreter(yet) Speak slowly Use short sentences Talk about one thing at a time Use the active voice Avoid idioms and jargon Avoid vague modifiers Use positive phrasing Limit the use of contractions June 16, 2010
Most importantly Be patient Listen carefully and attentively If the person is learning English, reassure attempts at English and gently encourage practicing English
Dont leave out the interpreter! Recipients of federal funds are to obtain interpreter services for limited English proficient persons. Go to www.lep.gov for more information. June 16, 2010
Using an interpreter NO MINOR CHILDREN June 16, 2010
Using an interpreter Customers should not be told to provide an interpreter Customers should not be charged a fee for using an interpreter Be sure that the interpreter is fully bilingual and familiar with both cultures Ensure that the interpreter is knowledgeable about the subject June 16, 2010
Using an interpreter Conduct a pre-conference Use proper seating arrangement Speak to the client, not to the interpreter June 16, 2010
