E-Rate Program: Education Discounts & Benefits

Tim Evatt, SLED Business Development Manager
Registered E-Rate Consultant
Certified Grant Specialist
time@synnex.com
864-349-4005
 
Mike Fleetwood
Sr Business Development and Services Manager
mikefl@synnex.com
864-373-7492
SYNNEX GOV
Solv
 Webcast Series
 
E-Rate/ConnectED Education Discounts
 
1.
What is E-Rate?
2.
Qualifications & eligible products/services
3.
Forms & reviews
4.
Program requirements
5.
Timetable and guidelines
6.
Wrap-up
 
AGENDA
 
The 
E-Rate
 (Education Rate) 
program is the street name for the
Schools and Libraries Program
 
of the 
Universal Service Fund
.
 
The Universal Service Fund consists of 4 programs:
o
High Cost 
– Consumer based telephone service.
o
Lifeline 
– Consumer based telephone service.
o
Rural Health Care 
– Reduces telecommunication rates to rural health care providers.
o
Schools & Libraries 
– “E-Rate”
 
The Universal Service Fund is administered by the 
Universal Service
Administrative Company (USAC)
, a non-profit corporation
 
under the
direction of the 
Federal Communications Commission (FCC)
.  
E-Rate
is administered by the 
Schools & Libraries Division (SLD) 
of USAC.
 
Schools, libraries and consortia 
apply for E-Rate discounts to USAC
and USAC works in conjunction with service providers to:
o
Make sure the discounts are passed on to applicants
o
Assure that a fair and competitive bidding process is in place.
 
E-RATE PROGRAM
 
E-RATE PROGRAM
 
Universal Service Fund
 
E-Rate
Education Rate
 
 
 
From the 2013 USAC Annual Report:
 
Over 
45,000 applications 
received requesting nearly 
$5 Billion 
in E-
Rate Program funds.
 
Approximately 
95,400 schools/districts, 11,700 libraries
 
Applications funded include:
o
18,953 school districts
o
8,044 schools
o
4,717 libraries
o
725 consortiums
o
6 statewide
 
4,203
 Service Providers Participating
 
E-RATE PROGRAM
 
E-RATE PROGRAM
 
The E-Rate program provides 
discounts
 to assist schools and public
libraries to attain affordable 
telecommunications and Internet
access.
 
Discounts are funded through a 
Universal Service Fee 
charged to
companies that provide interstate and/or international
telecommunications services.  
(check your phone bill)
 
Discounts range from 
20% to 90% of the cost of products and
services
 
prorated to the 
USDA National School Lunch Program
.
 
The E-Rate program annual budget has been 
increased to $3.9 Billion
per program year
, and is indexed to inflation.
 
 
 
Who qualifies?
 
Individual 
K-12 schools
, public or private
School 
Districts
Public
 libraries
Non-profit
 K-12 schools with endowments 
less
 than
$50 Million
Consortiums.  (Any combination of the above.)
 
E-RATE PROGRAM
 
Eligible Products/Services
 
Category
 
1
 (formerly Priority 1)
 
o
Telecommunication Services (ATM, DSL, T-1, T3, Satellite service, etc.)
o
Interconnected Voice Over Internet Protocol (VoIP)
o
Internet Access
Basic firewall protection
Domain name service (provided as a standard component of internet
access)
o
Wireless services (not internal, excluding data and text messaging)
 
Eligible voice services are subject to an annual 20 percentage
point phase down of support beginning in 2015!
 
E-RATE PROGRAM
 
E-RATE PROGRAM
 
Eligible Products/Services
 
Category
 
2 
(Formerly priority 2)
 
o
Cabling/connectors
o
Caching
o
Software to support eligible equipment
o
Routers, hubs and switches
o
LAN and Wireless LAN
o
Firewalls (basic)
o
Battery backup/UPS for eligible equipment only
o
Basic maintenance of eligible equipment
o
Wireless controller systems
o
Managed internal broadband services (managed Wi-Fi)
 
End-user devices
Monitors
Speakers
Projectors
Whiteboards
Laptops & desktops
Application software
Printers & scanners
Network security
Content filtering
(
Content filtering is required by
the Children’s Internet
Protection Act CIPA
)
 
Paging
Telephone components
Directory assistance charges
Text messaging
Custom calling
Direct inward dialing
900/976 call blocking
Inside wire maintenance plans
E-mail
Web hosting
Voice mail
Text messaging
 
E-RATE PROGRAM
 
Ineligible
 Products/Services
 
Circuit Cards/Components
Data Protection (exceptions: firewall & UPS)
Interfaces, gateways, antennas (unless otherwise specified)
Servers (other than necessary for caching)
Software (exception: supporting eligible equipment)
Storage devices
Telephone components
Video components
Voice/video IP components (that had been listed in the Data
Distribution entry)
 
E-RATE PROGRAM
 
Ineligible
 Products/Services
 
E-RATE PROGRAM
 
FCC Form 498
 
All
 service providers must file a 
(FCC Form 498) 
to request a 
Service
Provider Identification Number (SPIN).
 Once a SPIN is obtained, service
providers can update and review information online at the USAC website.
Your customers will have a unique identity number called the 
Billed Entity
Number (BEN)
.
 
Service providers must file an 
Annual Certification Form (FCC Form 473).
 
Service providers are now required to provide 
electronic banking
information 
for payments.  This should be done via the USAC website when
filing or updating Form 498.
 
 
 
FCC Form 470
 
Opens the competitive bidding process.  
May be used in conjunction with a
formal bid.
Filed by applicant (end user).
Describes products/services.
Identifies the category of products/services
Identifies end users.
USAC will post 470’s on its website.
Also available via 
SYNNEX Digital Navigator
 
E-RATE PROGRAM
 
FCC Form 471
 
Filed by the applicant (end user).
Officially requests discount funds from USAC.
Item 21
A description of the products/services.
o
Narrative overview
o
Line item detail with costs outlining eligible and ineligible products/services
o
Additional details such as equipment locations and footnotes to line items
 
Receipt Acknowledgement Letter (RAL)
 
Issued to both 
applicant and service provider 
indicating that a timely Form 471
has been received and certified.
 
E-RATE PROGRAM
 
Funding Commitment Decision Letter (FCDL)
 
Issued by USAC in bi-weekly cycles called 
“waves”
.
Establishes that USAC will pay the discount percentage of products/services or
details reasons the request is denied.
 
E-RATE PROGRAM
 
Timeline 
(Pre Modernization Order)
:
 
    Telecom & Internet (Priority 1), 3 to 9 months after submission of form 471
    Connections & Maintenance (Priority 2), 6 to 12 months after submission
     of form 471
 
FCC Form 486
 
Filed by applicant
Receipt of Service Confirmation
Authorizes USAC to pay invoices
Notifies USAC of initial service start dates
Certifies compliance with the Children’s Internet Protection Act (CIPA)
 
E-RATE PROGRAM
 
Payment Quality Assurance Program (PQA)
 
[After funding]
 
USAC selects a sampling of 
beneficiaries
 from each cycle and requests certain
documentation for review.
Participants
 (service provider and beneficiaries) have 
10 days to comply
.
Content of the requests will vary but is intended to be 
relatively simple 
to
provide.
PQA personnel 
are
 allowed to help with the requests.
Compliance is 
mandatory
 to continue receiving benefits.
Service Providers are rarely involved beyond submitting copies of invoices
and/or communications.
Typical requests could include:
o
Documents indicating beneficiaries eligibility status
o
Technology Plan approval letter
o
Service provider bills
 
E-RATE PROGRAM
 
Billing Methods
 
Billed Entity Applicant Reimbursement (BEAR, Form 472) 
– Submitted by
the end user to USAC after they have paid providers for service.
Service Provider Invoice (SPI, Form 474) 
Submitted by the service
provider to USAC requesting reimbursement for products/services already
provided and not paid for by the end user.
o
Form 486 must have been filed.
o
Eligible products/services must have been delivered or initiated.
o
Service provider must have submitted a bill to the end user showing a
discounted cost/rate.
o
USAC will issue a Remittance Statement to the service provider once Form 474
is approved.
Only one form can be used per 
Funding Request Number
.  
Assigned by USAC
in the FCDL.
 
E-RATE PROGRAM
 
Competitive Bidding Process
 
An “open and fair” process must at a minimum:
o
Treat ALL bidders the same.
o
Provide no bidder ANY 
advanced knowledge 
of the project information.
o
Assure all bidders know what is 
required
 of them.
o
Have no 
“secrets” 
in the process.
 
Note:  
Keep all correspondence between you and your customers.
 
E-RATE PROGRAM
 
Lowest Corresponding Price
 
The 
lowest price
 that a service provider charges to 
non-residential
customers within the 
same geographic service area 
as a eligible entity.
 
The only exception is an official finding that this price is no longer
“compensatory”.
o
Higher cost to deliver services
 
The applicant 
does not 
have to ask for LCP.
 
Service Provider are responsible for assurance that LCP is provided to
applicants.
 
Includes 
promotional rates 
offered for a period greater than 90 days.
 
E-RATE PROGRAM
 
Gifts to Applicants
 
Gift rules 
apply year-round
, not just during the bidding window.
A gift is 
any item of value 
given to an applicant or an employee of an
applicant.
Gift limits:
o
$20 per incident per person max
o
$50 per year per person max
o
Includes meals, raffles, handouts, training, etc.
Charitable donations:
o
Must benefit entire school/library
o
Can not influence or appear to influence bid selection
o
Can not reduce or eliminate debt, payments, etc.
 
E-RATE PROGRAM
 
End users (applicants) funding process
 
Step 1:
  Determine Eligibility for the E-Rate program
Step 3:
  Open a 
Competitive Bidding Process (FCC Form 470)
Step 4:
 
 Select a Service Provider
Step 5:
  
Calculate the 
Discount Level  (20 – 90%)
Step 6:
  Determine 
Eligible Products/Services
Step 7:
  
Submit Application for Program Support 
(FCC Form 471)
Step 8:
  Application Review conducted by USAC
Step 9:
  
Receive 
Funding Commitment Decision Letter (FCDL) 
from USAC
Step 10:
  
Begin delivery/installation/services
Step 11:  
Invoice USAC 
(FCC Form 474 or 472)
 
E-RATE PROGRAM
 
Service Providers (resellers) funding process
 
Step 1:
  File 
FCC Form 498 
for a 
Service Provider Identification Number
(SPIN).
Step 1-b:  
File or update your 
FCC Form 473 Annual Certification .
Step 2:
  Review Form 470’s/RFP’s and submit your bid for products/services.
Step 3:
  Receive notification of bid results.
Step 4:
  Ascertain the Discount Level for billing purposes and review bid.
Step 5:
  Assure eligibility of products and services (eligible, conditionally eligible,
pro-rate if necessary).
Step 6:
  Assist end user with Application for Program Support, FCC Form 471
Item 21 Attachments
.
Step 7:
  Review Funding Commitment and the invoicing method, 
BEAR or SPI.
Step 9:  
Complete installation and/or initiate services and complete 
FCC Form
486 Receipt of Services.
Step 10:  
Invoice USAC (FCC Form 472 or 474)
 
E-RATE PROGRAM
 
E-RATE PROGRAM
 
 
Timetables & Deadlines
 
Funding Year 
July 1 through June 30
.
 
Form 470 (Services Requested) 
– Filed at least 
28 days before Form 471
.  
The
last day for an applicant to file a Form 470 online will be February 26, 2015.
 
Form 471 (Services Ordered)
 – The filing window 
opened January 14 and
closes March 26.
 
Form 486 (Receipt of Services) 
- Received or postmarked 
no later than 
120
days after the date of the USAC 
Funding Commitment Decision Letter 
or 120
days after the service start date, whichever is later.
 
Form 472 (BEAR) and Form 474 (SPI)
 - Received or postmarked 
no later than
120 days after the date of the Form 486 Notification Letter or 120 days after the
last date to receive service, whichever is later.
 
E-RATE PROGRAM
 
Filed by School
or Library
 
Filed by School
or Library
 
Opens bidding
process
 
Requests funding
from USAC
 
Filed by School
or Library
 
Receipt of
Service
 
Form 
472
 filed by
School or Library
Form 
474
 filed by
Service Provider
 
Billing Forms
 
Sequence of Major Forms
 
Bids are awarded
(Form 470 must be Open for
 a minimum of 28 days)
 
Form
473
 
Service Provider
Annual Certification
 
E-RATE PROGRAM
 
Form 470 officially
opens the solicitation.
Bids/RFP’s are optional
at local discretion.
 
Form 471 officially
requests funding from
E-Rate.
 
Annual Schedule
 
Why E-Rate 2.0?
 
E-Rate Modernization
 
Priority 1
 
(telecommunications and internet access)
requests for FY13 
exceeded 100% 
of the total E-Rate
budget, leaving 
no
 funding for 
Priority 2
 (internal
connections and maintenance).
 
The President’s ConnectED initiative AND the State
Education Technology Directors Association agree on the
need for 100 Mbps bandwidth per 1,000 students.
 
CONNECTED - E-RATE 2.0
 
E-RATE PROGRAM
 
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WIRELESS PLANNING
 
R
U
L
E
S
,
 
D
O
N
T
 
D
O
 
T
H
I
S
:
 
Assist (financially) applicants with the non-discounted portion of the project
cost, directly or indirectly.
Provide RFP template.
Interfere with the bidding process.
Sign forms for the applicant.
Underwrite the applicant’s payment.
Bribe or offer kick-backs.
Violate state and/or local bidding laws.
Design the evaluation process.
Inflate costs to offset ineligible items.
Help review or evaluate competing bids.
 
E-RATE PROGRAM
 
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RECOMMENDATIONS
 
 
Universal Service Administrative Company website:
www.usac.org
USAC phone:  
888-203-8100  (Client Service Bureau)
 
 E-Rate Central (E-Rate consulting for applicants)
www.e-ratecentral.com
  (sign up for newsletter)
 
SYNNEX Government Programs website:
www.govsolv.com
 
SYNNEX Digital Navigator
www.governmentnavigator.com
(Login required, see SYNNEX GOV
Solv
 team.)
 
ADDITIONAL INFORMATION
 
 
USAC Services
 
Sign up on the USAC website:
 
Service Provider Webinar
o
Monthly webinar with USAC personnel (must register on USAC website)
o
Reports on funding waves and levels
o
Question & answer session
o
1
st
 Wednesday of each month, 3:00 PM ET
 
Schools and Libraries News Brief
o
Weekly email news and announcements
 
ADDITIONAL INFORMATION
QUESTIONS?
 
Tim Evatt, SLED Business
Development Manager
Registered E-Rate Consultant
Certified Grant Specialist
time@synnex.com
864-349-4005
Mike Fleetwood
Sr Business Development and
Services Manager
mikefl@synnex.com
864-373-7492
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The E-Rate Program, also known as Education Rate, offers discounts to schools and libraries for affordable telecommunications and Internet access. Administered by USAC, this program aims to provide crucial funding and support to educational institutions. With an annual budget of $3.9 billion and discounts ranging from 20% to 90%, E-Rate plays a significant role in enhancing digital connectivity for learning environments. Find out more about qualifications, application process, and the impact of E-Rate in transforming educational technology infrastructure.

  • E-Rate Program
  • Education Discounts
  • USAC
  • Telecommunications
  • Libraries

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  1. SYNNEX GOVSolv Webcast Series E-Rate/ConnectED Education Discounts Tim Evatt, SLED Business Development Manager Registered E-Rate Consultant Certified Grant Specialist time@synnex.com 864-349-4005 Mike Fleetwood Sr Business Development and Services Manager mikefl@synnex.com 864-373-7492

  2. AGENDA 1. 2. 3. 4. 5. 6. What is E-Rate? Qualifications & eligible products/services Forms & reviews Program requirements Timetable and guidelines Wrap-up

  3. E-RATE PROGRAM The E-Rate (Education Rate) program is the street name for the Schools and Libraries Program of the Universal Service Fund. The Universal Service Fund consists of 4 programs: o High Cost Consumer based telephone service. o Lifeline Consumer based telephone service. o Rural Health Care Reduces telecommunication rates to rural health care providers. o Schools & Libraries E-Rate The Universal Service Fund is administered by the Universal Service Administrative Company (USAC), a non-profit corporation under the direction of the Federal Communications Commission (FCC). E-Rate is administered by the Schools & Libraries Division (SLD) of USAC. Schools, libraries and consortia apply for E-Rate discounts to USAC and USAC works in conjunction with service providers to: o Make sure the discounts are passed on to applicants o Assure that a fair and competitive bidding process is in place.

  4. E-RATE PROGRAM Universal Service Fund High Cost USAC Lifeline FCC Rural Healthcare Schools & Libraries E-Rate Education Rate

  5. E-RATE PROGRAM From the 2013 USAC Annual Report: Over 45,000 applications received requesting nearly $5 Billion in E- Rate Program funds. Approximately 95,400 schools/districts, 11,700 libraries Applications funded include: o 18,953 school districts o 8,044 schools o 4,717 libraries o 725 consortiums o 6 statewide 4,203 Service Providers Participating

  6. E-RATE PROGRAM The E-Rate program provides discounts to assist schools and public libraries to attain affordable telecommunications and Internet access. Discounts are funded through a Universal Service Fee charged to companies that provide interstate and/or international telecommunications services. (check your phone bill) Discounts range from 20% to 90% of the cost of products and services prorated to the USDA National School Lunch Program. The E-Rate program annual budget has been increased to $3.9 Billion per program year, and is indexed to inflation.

  7. E-RATE PROGRAM Who qualifies? Individual K-12 schools, public or private School Districts Public libraries Non-profit K-12 schools with endowments less than $50 Million Consortiums. (Any combination of the above.)

  8. E-RATE PROGRAM Eligible Products/Services Category1 (formerly Priority 1) o Telecommunication Services (ATM, DSL, T-1, T3, Satellite service, etc.) o Interconnected Voice Over Internet Protocol (VoIP) o Internet Access Basic firewall protection Domain name service (provided as a standard component of internet access) o Wireless services (not internal, excluding data and text messaging) Eligible voice services are subject to an annual 20 percentage point phase down of support beginning in 2015!

  9. E-RATE PROGRAM Eligible Products/Services Category 2 (Formerly priority 2) o Cabling/connectors o Caching o Software to support eligible equipment o Routers, hubs and switches o LAN and Wireless LAN o Firewalls (basic) o Battery backup/UPS for eligible equipment only o Basic maintenance of eligible equipment o Wireless controller systems o Managed internal broadband services (managed Wi-Fi)

  10. E-RATE PROGRAM Ineligible Products/Services Paging Telephone components Directory assistance charges Text messaging Custom calling Direct inward dialing 900/976 call blocking Inside wire maintenance plans E-mail Web hosting Voice mail Text messaging End-user devices Monitors Speakers Projectors Whiteboards Laptops & desktops Application software Printers & scanners Network security Content filtering (Content filtering is required by the Children s Internet Protection Act CIPA)

  11. E-RATE PROGRAM Ineligible Products/Services Circuit Cards/Components Data Protection (exceptions: firewall & UPS) Interfaces, gateways, antennas (unless otherwise specified) Servers (other than necessary for caching) Software (exception: supporting eligible equipment) Storage devices Telephone components Video components Voice/video IP components (that had been listed in the Data Distribution entry)

  12. E-RATE PROGRAM FCC Form 498 All service providers must file a (FCC Form 498) to request a Service Provider Identification Number (SPIN). Once a SPIN is obtained, service providers can update and review information online at the USAC website. Your customers will have a unique identity number called the Billed Entity Number (BEN). Service providers must file an Annual Certification Form (FCC Form 473). Service providers are now required to provide electronic banking information for payments. This should be done via the USAC website when filing or updating Form 498.

  13. E-RATE PROGRAM FCC Form 470 Opens the competitive bidding process. May be used in conjunction with a formal bid. Filed by applicant (end user). Describes products/services. Identifies the category of products/services Identifies end users. USAC will post 470 s on its website. Also available via SYNNEX Digital Navigator

  14. E-RATE PROGRAM FCC Form 471 Filed by the applicant (end user). Officially requests discount funds from USAC. Item 21 A description of the products/services. o Narrative overview o Line item detail with costs outlining eligible and ineligible products/services o Additional details such as equipment locations and footnotes to line items Receipt Acknowledgement Letter (RAL) Issued to both applicant and service provider indicating that a timely Form 471 has been received and certified.

  15. E-RATE PROGRAM Funding Commitment Decision Letter (FCDL) Issued by USAC in bi-weekly cycles called waves . Establishes that USAC will pay the discount percentage of products/services or details reasons the request is denied. Timeline (Pre Modernization Order): Telecom & Internet (Priority 1), 3 to 9 months after submission of form 471 Connections & Maintenance (Priority 2), 6 to 12 months after submission of form 471

  16. E-RATE PROGRAM FCC Form 486 Filed by applicant Receipt of Service Confirmation Authorizes USAC to pay invoices Notifies USAC of initial service start dates Certifies compliance with the Children s Internet Protection Act (CIPA)

  17. E-RATE PROGRAM Payment Quality Assurance Program (PQA) [After funding] USAC selects a sampling of beneficiaries from each cycle and requests certain documentation for review. Participants (service provider and beneficiaries) have 10 days to comply. Content of the requests will vary but is intended to be relatively simple to provide. PQA personnel are allowed to help with the requests. Compliance is mandatory to continue receiving benefits. Service Providers are rarely involved beyond submitting copies of invoices and/or communications. Typical requests could include: o Documents indicating beneficiaries eligibility status o Technology Plan approval letter o Service provider bills

  18. E-RATE PROGRAM Billing Methods Billed Entity Applicant Reimbursement (BEAR, Form 472) Submitted by the end user to USAC after they have paid providers for service. Service Provider Invoice (SPI, Form 474) Submitted by the service provider to USAC requesting reimbursement for products/services already provided and not paid for by the end user. o Form 486 must have been filed. o Eligible products/services must have been delivered or initiated. o Service provider must have submitted a bill to the end user showing a discounted cost/rate. o USAC will issue a Remittance Statement to the service provider once Form 474 is approved. Only one form can be used per Funding Request Number. Assigned by USAC in the FCDL.

  19. E-RATE PROGRAM Competitive Bidding Process An open and fair process must at a minimum: o Treat ALL bidders the same. o Provide no bidder ANY advanced knowledge of the project information. o Assure all bidders know what is required of them. o Have no secrets in the process. Note: Keep all correspondence between you and your customers.

  20. E-RATE PROGRAM Lowest Corresponding Price The lowest price that a service provider charges to non-residential customers within the same geographic service area as a eligible entity. The only exception is an official finding that this price is no longer compensatory . o Higher cost to deliver services The applicant does not have to ask for LCP. Service Provider are responsible for assurance that LCP is provided to applicants. Includes promotional rates offered for a period greater than 90 days.

  21. E-RATE PROGRAM Gifts to Applicants Gift rules apply year-round, not just during the bidding window. A gift is any item of value given to an applicant or an employee of an applicant. Gift limits: o $20 per incident per person max o $50 per year per person max o Includes meals, raffles, handouts, training, etc. Charitable donations: o Must benefit entire school/library o Can not influence or appear to influence bid selection o Can not reduce or eliminate debt, payments, etc.

  22. E-RATE PROGRAM End users (applicants) funding process Step 1: Determine Eligibility for the E-Rate program Step 3: Open a Competitive Bidding Process (FCC Form 470) Step 4:Select a Service Provider Step 5:Calculate the Discount Level (20 90%) Step 6: Determine Eligible Products/Services Step 7:Submit Application for Program Support (FCC Form 471) Step 8: Application Review conducted by USAC Step 9:Receive Funding Commitment Decision Letter (FCDL) from USAC Step 10:Begin delivery/installation/services Step 11: Invoice USAC (FCC Form 474 or 472)

  23. E-RATE PROGRAM Service Providers (resellers) funding process Step 1: File FCC Form 498 for a Service Provider Identification Number (SPIN). Step 1-b: File or update your FCC Form 473 Annual Certification . Step 2:Review Form 470 s/RFP s and submit your bid for products/services. Step 3: Receive notification of bid results. Step 4: Ascertain the Discount Level for billing purposes and review bid. Step 5: Assure eligibility of products and services (eligible, conditionally eligible, pro-rate if necessary). Step 6: Assist end user with Application for Program Support, FCC Form 471 Item 21 Attachments. Step 7: Review Funding Commitment and the invoicing method, BEAR or SPI. Step 9: Complete installation and/or initiate services and complete FCC Form 486 Receipt of Services. Step 10: Invoice USAC (FCC Form 472 or 474)

  24. E-RATE PROGRAM Timetables & Deadlines Funding Year July 1 through June 30. Form 470 (Services Requested) Filed at least 28 days before Form 471. The last day for an applicant to file a Form 470 online will be February 26, 2015. Form 471 (Services Ordered) The filing window opened January 14 and closes March 26. Form 486 (Receipt of Services) - Received or postmarked no later than 120 days after the date of the USAC Funding Commitment Decision Letter or 120 days after the service start date, whichever is later. Form 472 (BEAR) and Form 474 (SPI) - Received or postmarked no later than 120 days after the date of the Form 486 Notification Letter or 120 days after the last date to receive service, whichever is later.

  25. E-RATE PROGRAM Sequence of Major Forms Form 472 filed by School or Library Form 474 filed by Service Provider Filed by School or Library Filed by School or Library Filed by School or Library Form 470 Form 471 Form 486 Form 472/474 Opens bidding process Requests funding from USAC Receipt of Service Billing Forms Bids are awarded (Form 470 must be Open for a minimum of 28 days) Form 473 Service Provider Annual Certification

  26. E-RATE PROGRAM Annual Schedule Form 470 officially opens the solicitation. Bids/RFP s are optional at local discretion. Funding Year July 1 June 30 Form 471 officially requests funding from E-Rate. Form 471 Window Closes: Mid March Form 470 s Filed July 1 Mid February Last day to open a Form 470: Mid February Form 471 Window Opens: Early January

  27. CONNECTED - E-RATE 2.0 Why E-Rate 2.0? E-Rate Modernization Priority 1 (telecommunications and internet access) requests for FY13 exceeded 100% of the total E-Rate budget, leaving no funding for Priority 2 (internal connections and maintenance). The President s ConnectED initiative AND the State Education Technology Directors Association agree on the need for 100 Mbps bandwidth per 1,000 students.

  28. E-RATE PROGRAM

  29. WIRELESS PLANNING Wireless Surveys Predictive -email googlepros@synnex.com On-site - SKU# 3109549 Suggested Retail $1899.00 A robust wireless infrastructure is critical to a successful Chromebook implementation project. Google Prosprovides no-charge predictive wireless assessments, providing design recommendations with furnished site details and appropriate building plans. Predictive surveys are highly reliable, but given the wireless infrastructure is the backbone of a Chromebook experience, top assurances are provided by experienced technicians that have worked on projects assessing and improving wireless infrastructures for many clients. The wireless survey includes analysis of up to 200,000 Sq. Ft., best practices, recommendations and designs including photo documentation of access point placement and heat maps to prepare the client for the best experience deploying their technology.

  30. E-RATE PROGRAM RULES, DON T DO THIS: Assist (financially) applicants with the non-discounted portion of the project cost, directly or indirectly. Provide RFP template. Interfere with the bidding process. Sign forms for the applicant. Underwrite the applicant s payment. Bribe or offer kick-backs. Violate state and/or local bidding laws. Design the evaluation process. Inflate costs to offset ineligible items. Help review or evaluate competing bids.

  31. RECOMMENDATIONS File FCC Form 498 (SPIN) to get your Service Provider Identification Number as soon as possible, the review may not be timely. Your customer will be assigned a Billed Entity Number (BEN). Update your FCC Form 473 Service Provider Annual Certification. Maintain correct information on USAC site year-round. Use E-File when possible. If you don t file forms online make sure you have the latest version. Maintain any documentation or communication for 10 years past the last day of the funding year or the service delivery date (whichever is latter). Include full details on all billing such as serial numbers, product descriptions, Form 471 Application Number.

  32. RECOMMENDATIONS E-Rate is a year-round task, diligently monitor and communicate with your customer and keep records continuously throughout the year. Keep up with changes in the rules. The FCC can issue Orders, instructions and judgments at any time throughout the year. Carefully read all forms and check for errors. There are civil and criminal penalties for violating any certifications made by signing these forms. Strictly adhere to stated deadlines. There are exceptions, but don t take chances. Extensions may be available. Promptly and accurately respond to any inquiries from USAC. Review school/library s gift rules. Compared to Federal rules, the more strict rules apply.

  33. ADDITIONAL INFORMATION Universal Service Administrative Company website: www.usac.org USAC phone: 888-203-8100 (Client Service Bureau) E-Rate Central (E-Rate consulting for applicants) www.e-ratecentral.com (sign up for newsletter) SYNNEX Government Programs website: www.govsolv.com SYNNEX Digital Navigator www.governmentnavigator.com (Login required, see SYNNEX GOVSolv team.)

  34. ADDITIONAL INFORMATION USAC Services Sign up on the USAC website: Service Provider Webinar o Monthly webinar with USAC personnel (must register on USAC website) o Reports on funding waves and levels o Question & answer session o 1st Wednesday of each month, 3:00 PM ET Schools and Libraries News Brief o Weekly email news and announcements

  35. QUESTIONS? Tim Evatt, SLED Business Development Manager Registered E-Rate Consultant Certified Grant Specialist time@synnex.com 864-349-4005 Mike Fleetwood Sr Business Development and Services Manager mikefl@synnex.com 864-373-7492

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