All Wales Safeguarding Procedures Awareness Event 2021

Digwyddiad ar y cyd Arolygiaeth Gofal Cymru (AGC) a Gofal Cymdeithasol Cymru (GCC) 27 Ionawr 2021 Joint Care Inspectorate Wales (CIW) and Social Care Wales (SCW) event 27 January 2021

Agenda 09:30 - Cyflwyniad 09:40 - Jane Randall, Cadeirydd y Bwrdd Diogelu Annibynnol Cenedlaethol - Gwaith y Bwrdd 09:50 Gofal Cymdeithasol Cymru: Gweithdrefnau Diogelu Cymru 10:20 - Egwyl 10:30 - Joanne Llewellyn a Cathy Richards, dau arweinydd diogelu awdurdodau lleol o wasanaethau plant ac oedolion - cymhwyso Gweithdrefnau Diogelu mewn ymarfer gweithredol bob dydd 10:50 Cwestiynau i Joanne & Cathy 11:00 Crynodeb gan AGC 11:10 - Sesiwn holi ac ateb gyda'r panel 11:30 - Diwedd 09:30 - Introduction 09:40 - Jane Randall, Chair of the National Independent Safeguarding Board (NISB) on the work of NISB 09:50 Social Care Wales: All Wales Safeguarding Procedures 10:20 - Break 10:30 - Joanne Llewellyn & Cathy Richards, local authority operational safeguarding managers, on the application of the procedures in everyday operational practice 10:50 Questions for Joanne & Cathy 11:00 - CIW round-up 11:10 - Q&A with panel 11:30 - End

Wales Safeguarding Procedures Awareness session Esyllt Crozier - Improvement and Development Manager

Awareness Session Note: This is not a Safeguarding course and should not be considered a substitute for required safeguarding training.

Aims To provide an overview of the structure and content of the new All Wales Safeguarding Procedures To provide an insight into how the new procedures require a new approach to safeguarding To highlight the specific shifts in practice in relation to each section of the procedures in Adults and Children

Contents Wales Safeguarding Procedures Procedures for Safeguarding CHILDREN Procedures for safeguarding ADULTS AT RISK Pointers for Practice 5 Sections Pointers for Practice 5 Sections All Wales Practice Guides

Overall Safeguarding Practice Previous Approach: Now: Done to: Done with: engaging with the child/adult at risk, carers and family enabling child/adult at risk, carers and families, to know what difference can be made to their lived experience enquiries achieve meaningful improvement to people's circumstances doing an investigation completing enquiries following a process what the procedures say driven by timescales enquiries undertaken without considering the approach and particular needs of the individual and family

Important points to note shift in culture and practice Children Section 1 The procedures bring about a significant shift in culture and practice Procedures are a live document and will be continually updated (running alongside Regional Safeguarding Board procedures) Procedures are in paper form Procedures are underpinned by the child centred and preventative principles and duties of the Social Services and Wellbeing Act 2014 (SSWBA) Procedures are underpinned by a focus on paperwork and compliance with policies and procedures Working co-productively with the family Culture of doing to the family Child at risk Child at risk definition (broader categories) www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Children Section 2 The procedures bring about a significant shift in culture and practice Referral to Social Services about concerns Report to Social Services about concerns The Child at Risk is central to all decision making with a strong focus on improving their daily lived experience Focus on the risk and not the child Consent is actively sought from the parent and the child / young person (where appropriate) Reluctance to obtain consent from the parent Social Services responsibility once a referral is made to them Ongoing responsibilities of the person making the report www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Children Section 3 (Part 1) The procedures bring about a significant shift in culture and practice Focus on making the child safe, shaping responses in line with wishes of the child at risk, ensuring proportionate actions are taken to protect and support the child at risk Strong focus on the professional view of the child s risks and welfare Six possible outcomes of the strategy discussion Four possible outcomes of the strategy discussion or meeting Section 47 investigations that are focused on the parents view of the family circumstances Section 47 investigations that gain an insight into the child s daily lived experiences Section 47 enquiries running alongside initial and/or core assessment Section 47 enquiries running alongside a care and support assessment www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Children Section 3 (Part 2) The procedures bring about a significant shift in culture and practice One of two decisions to be made at conference: 1. Child not at continuing risk of harm but may have needs for care and support 2. The child s name (if experiencing or at risk of harm) is placed on the register and child made subject of a care and support protection plan The only decision that can be made at the conference is whether or not the child s name is included on the child protection register, and, if so, under which category The determination of appropriateness of registration is informed by a balance of managing risk, meeting needs and achieving the child s outcome The determination of the appropriateness of registration is predominantly focused on the level of risk Named key worker Care and support protection plan co-ordinator www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Children Section 4 The procedures bring about a significant shift in culture and practice Child protection plan Care and support protection plan Any practitioner member of the core group can chair the core group Core groups tend to be chaired by the Social Worker Children and young people are entitled to an active offer of advocacy from a statutory Independent Professional Advocate (IPA) The child s voice and experience often overlooked Written agreements Care and support protection plan Child protection planning and review focuses on services being provided and compliance of the parents Care and support protection planning and review underpinned by the principles of the SSWBA www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Adults Section 1 The procedures bring about a significant shift in culture and practice Procedures are a live document and will be continually updated (running alongside Regional Safeguarding Board procedures) Interim Procedures are in paper form Procedures are underpinned by a focus on paperwork and compliance with policies and procedures Procedures are underpinned by the person centred and preventative principles and duties of the SSWBA Vulnerable Adult Adult at risk definition (broader categories) www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Adults Section 2 The procedures bring about a significant shift in culture and practice The best interests of the adult at risk must be the overriding consideration when deciding whether to seek consent prior to making a report Consider if a vulnerable adult is capable of giving consent and, if so, their consent must be sought Presumption of capacity implicit throughout procedures An individual s capacity is in doubt The adult at risk is central to all decision making. Using Risk Assessments to support people to have as much freedom and control as possible. Focus on restricting people s choices. Focus on the risk and not the person. Move from a focus of proving / disproving abuse / neglect. Focus on promoting protection planning and early intervention / prevention www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Adults Section 3 The procedures bring about a significant shift in culture and practice Focus on making the person safe, shaping responses in line with wishes of the adult at risk , ensuring necessary actions are taken to protect and support the adult at risk Strong focus on Local Authority having an investigatory role Local Authority has statutory duty to make enquiries (s.126) and 7 days to undertake these enquiries Initial evaluation to decide if the Adult Protection Procedures apply Local Authority may delegate responsibilities for enquiries to be undertaken Local Authority conducts initial evaluation Strategic Lead/Senior Co-ordinator officer AND Adult Protection Co-ordinator Lead Practitioner AND Lead Co-ordinator www.gofalcymdeithasol.cymru www.socialcare.wales

Important points to note shift in culture and practice Adults Section 4 The procedures bring about a significant shift in culture and practice Strategy discussion within 2 working days and Strategy meeting within 7 working days Strategy discussion / meeting within 7 working days Six possible outcomes of the strategy discussion/meeting Three determinations from a strategy meeting Case Conference Adult Protection Conference Strategic Lead / Senior Co-Ordinator officer AND Adult Protection co-ordinator Lead Practitioner AND Lead Co-ordinator www.gofalcymdeithasol.cymru www.socialcare.wales

Wales Safeguarding Procedures Safeguarding allegations / concerns about practitioners and those in positions of trust

What do I say if someone tells me about a concern about a practitioner? As with any allegation of abuse, neglect or harm you receive: DO DO NOT Listen and take them seriously Keep an open mind Accept what they are telling you Handle the allegations / concerns in a fair, consistent and timely manner Follow statutory guidance and explain to the person what you have to do next Investigate or ask leading questions Make assumptions, interpretations or alternative explanations Promise confidentiality to them

Professional strategy outcomemeeting Decide whether, on the balance of probabilities, the concerns are substantiated. Substantiated Unfounded the person making the allegation misinterpreted the incident, was mistaken about what they saw, or was not aware of all the circumstances there is sufficient evidence to prove the allegation Deliberately invented or malicious clear evidence to prove the allegation is entirely false and there has been a deliberate act to deceive Unsubstantiated there is insufficient evidence to prove or disprove the allegation

Summary Person / Child centred approach The Child / Adult at Risk is central to all decision making Co-productive approach with children and families / adult at risk Presumption of capacity implicit throughout procedures Duty to report a child / adult at risk Multi-agency approach to identifying and supporting adults / children at risk Proportionate approaches to safeguard the child / adult at risk.

Please note that detailed training modules and webinars on all topics are available to access free from the Learning and Information Hub https://socialcare.wales/hub/resources

Diolch Thank you www.gofalcymdeithasol.cymru www.socialcare.wales

Joanne Llewellyn Cyflwyniad Diogelu Safeguarding Presentation

Pwy ydw i? Who am I? Service manager Resources Newport City Council Rheolwr gwasanaeth Adnoddau Cyngor Dinas Casnewydd Current Role R l Gyfredol Previous roles/experience Rolau / profiad blaenorol

Astudiaeth achos Case study Merch 17 oed 17 year old female CRB - cyfranogiad yr heddlu - cyfarfodydd Strategaeth aml-asiantaeth CSE- police involvement multiagency Strategy meetings Profiad preswyl / dadansoddiad lleoliad maeth Residential experience/foster placement breakdown Dadansoddiad diogel Secure-breakdown DoLS - proses y llys DoLS court process Ymosodiad staff / cyhoeddus / teulu Assault of staff/public/family Niwed bregus / hunan Vulnerable/self harm Lleoliad dadleuol Contentious placement Teulu / cyfoedion ar goll Missing risky family/peers

Cynllunio diogelwch Safety planning Cyfarfodydd risg wythnosol / Asesiadau risg - dull cydweithredol Cyswllt gweithiwr cymdeithasol / rheolwr gwasanaeth / rheolwr t m Llys Cyswllt / CAFCASS Cyswllt Gwasanaethau iechyd meddwl plant a phobl ifanc Cyswllt heddlu - problemau gyda'r heddlu ar goll. Cyfarfod AGC Arolygiad Model trawma ac ymlyniad o berthnasoedd gweithio-atgyweirio Weekly Risk meetings/Risk assessments collaborative approach Link social worker/ Service manager/Team manger Link Court/ CAFCASS Link CAMHS Link police issues with police re missing. Meeting CIW Inspection Trauma and attachment model of working - repairing relationships

Canlyniad Outcome Reduction in DoLS - allowing more freedom and alone time as part of planning Gostyngiad mewn DoLS - caniat u mwy o ryddid ac amser yn unig fel rhan o gynllunio Perthynas gefnogol gadarnhaol gyda phartner newydd Positive supportive relationship with new partner. Perthynas gadarnhaol ag oedolion yn y cartref. Adfer perthynas Positive relationships with adults in the home. Relationship recovery. Cynlluniau ar waith i symud ymlaen i annibyniaeth Plans in place to move on to independence Adroddiad arolygu cadarnhaol Positive inspection report Ailadeiladu perthnasoedd gyda'r heddlu. Rebuilt relationships with police. Llais a rheolaeth i'r plentyn dros gynlluniau Child given voice and control over plans

Diolch am wrando Thanks for listening