Financial Assessment and Benefit Management Insights by Jan Hinks

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Jan Hinks, the Team Manager at North Somerset Council, shares valuable insights on financial assessments and benefits management. The content covers topics such as workload measures, staff performance, cost analysis, and welfare benefits uptake. Contact Jan Hinks for more information.


Uploaded on Sep 15, 2024 | 0 Views


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  1. Knowledge is Power Jan Hinks Financial Assessments & Benefits Team Manager North Somerset Council

  2. CIPFA Benchmarking 1. Workload Measures - 2. The Cost of Assessments Work 3. Staff by Pay Band 4. Performance Measures 5. Charging Policy 6. Disability Related Expenditure 7. Self Directed Payments 8. Assessments Procedures 9. Welfare Benefits Uptake 10. Timeseries Analysis

  3. Cost per New Assessment Cost per New Assessment (Res & Non-Res) 180 160 140 120 100 80 60 40 20 0

  4. Time to complete assessments (Residential) 5 days or less 16 to 21 days 100% 100% 75% 75% 50% 50% 25% 25% 0% 0% 6 to 10 days 22 to 28 days 100% 100% 75% 75% 50% 50% 25% 25% 0% 0% > 28 days 11 to 15 days 100% 100% 75% 75% 50% 50% 25% 25% 0% 0%

  5. Need part of the input process where feedback is requested 12. EMERGING ISSUES Comments Please provide details of any information you would like to see collected, or any changes you would like to make to the questionnaire. ..

  6. Contact: Jan.hinks@n-somerset.gov.uk 01275 888340

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