Enhance patient relationships and streamline your practice with a secure digital patient conversion platform. Acquire new patients online, modernize patient experience, retain existing patients, and optimize technology investments. Utilize tools like online booking, digital check-in, and workflow au

0 views • 31 slides

The Patient Safety Incident Response Framework (PSIRF) is set to replace the Serious Incident Framework (2015) within the NHS, marking a significant shift in responding to patient safety incidents. Its key aims include compassionate engagement, system-based learning, proportionate responses, and sup

5 views • 9 slides

World Patient Safety Day 2023 emphasizes engaging, raising, advocating, and empowering patients for safety in healthcare. Major activities include taking the pledge of "First Do No Harm," promoting patient safety at Health Mela events, recognizing safety champions, and sharing innovative learnings.

6 views • 15 slides

The Master Patient Index (MPI) plays a crucial role in Malawi's healthcare system by providing a national patient identification system to improve healthcare quality and treatment accuracy. Leveraging the MPI aims to dispense unique patient IDs, connect with existing registries, enhance data managem

4 views • 8 slides

The Rwanda Health Information Exchange (HIE) system focuses on patient identity management to uniquely identify individuals seeking healthcare across the country. By maintaining a set of identifiers in the client registry and avoiding duplication of patient records, the system ensures efficient and

12 views • 8 slides

In the labyrinth of healthcare, where patient needs intersect with administrative procedures, lies a critical component often overlooked \u2013 Patient Access Services. In the realm of Medkarma, this integral function serves as the linchpin, orchestrating seamless transitions from patient inquiries

3 views • 8 slides

Streamline your patient recruitment process in MyChart by accessing, finding eligible patients, sending messages, and tracking responses effectively. Learn how to access reports, find and select patients, send recruitment requests, send patient-facing messages, and track patient responses for resear

0 views • 7 slides

Learn step-by-step instructions on adding a patient to a custom patient list in The New EPR (Electronic Patient Record) system. Follow the detailed guide to efficiently manage patient data and create customized lists for easy access. Enhance your workflow with this quick reference guide.

0 views • 9 slides

Communication is the vital process of exchanging information, ideas, and emotions through various channels such as speech, signals, and writing. This includes verbal and non-verbal communication, where sign language plays a crucial role. Effective communication depends on the sender, message, channe

1 views • 31 slides

Enhance your communication skills with the Accelerated Preceptorship Communication Session by Desiree Cox. Learn the importance of effective communication, different communication preferences, communication dynamics, non-verbal communication, listening skills, and more. Understand the communication

2 views • 28 slides

This content delves into the essentials of patient navigation in oncology, covering competencies, professional roles, responsibilities, and functions of patient navigators. It highlights the importance of patient empowerment, communication, cultural competency, and care coordination. The material al

0 views • 43 slides

Patient-Reported Outcomes (PROs) are gaining importance in therapeutic innovation to capture how patients feel about their treatment beyond clinical effectiveness. The European Patients Academy emphasizes the significance of measuring PROs through tools like Patient-Reported Outcome Measures (PROMs)

0 views • 30 slides

This content discusses methods of patient assignment, objectives of organising patient care units, factors influencing patient care quality, and considerations for organising patient care in wards. It emphasizes forecasting needs, professional activities, organizational activities, physical environm

0 views • 45 slides

Patient safety is a critical aspect of healthcare with millions of adverse events occurring annually. The Global Patient Safety Action Plan (GPSAP) for 2021-2030 focuses on key areas such as policies for zero patient harm, high reliability systems, safety of clinical processes, patient and family en

0 views • 13 slides

In November 2018, the need for Nursing Coverage in the Radiology Department led to the identification of the Role of Radiology Resource Nurses (RRN). These critical care-trained Registered Nurses act as clinical liaisons between patient care areas and the Radiology Department, ensuring continuity of

0 views • 21 slides

Chapter 3 focuses on using structured communication as a key approach to enhancing patient safety by improving communication. It discusses effective communication, tools like SBAR and CUSS, and reasons for breakdowns in communication. The chapter emphasizes improving the message and mechanisms of co

0 views • 21 slides

Introducing and implementing an Enhanced Recovery Program (ERP) in post-surgical nursing can significantly improve patient outcomes, experience, and satisfaction. This clinical pathway designed by MSQC aims to optimize patient recovery by standardizing protocols throughout the perioperative care pro

1 views • 26 slides

This document discusses the critical aspects of patient handoffs and continuity of care in emergency medical services (EMS) settings. It highlights the challenges faced during patient transitions and emphasizes the importance of effective communication and collaboration between EMS providers and rec

0 views • 14 slides

NYC Health + Hospitals/Correctional Health Services (CHS) has implemented initiatives for patient access to clinical care. CHS offers both CHS-Initiated and Patient-Initiated access to medical appointments. The Patient-Initiated Health Triage Line (HTL) allows direct communication with nurses for no

1 views • 5 slides

Explore the various aspects of communication processes within organizations, including sender-receiver dynamics, communication channels, small group networks, upward and downward communication methods, business communication tools, information richness of channels, email and voice mail etiquette, an

0 views • 21 slides

Emergency Medicine Administrator Travis W. Schmitz introduces the innovative Care at Arrival approach to enhance patient care in the emergency department. The model focuses on providing immediate treatment upon patient arrival to reduce wait times, increase patient satisfaction, and improve operatio

0 views • 12 slides

Learn valuable insights from "Dealing With The Difficult Patient" by Victor B. Klausner, DO. The content emphasizes the importance of handling challenging patient interactions with empathy, professionalism, and ethical conduct. It provides practical tips on communication, patient empowerment, managi

0 views • 13 slides

The Patient Experience Network National Awards 2020 recognized efforts in improving patient experience through insights, measurement, reporting, and action. Based in Nottingham, the organization serves millions of residents and provides specialist services. Their Complaints and Patient Experience Te

0 views • 9 slides

Effective communication is a vital tool in establishing and maintaining nurse-patient relationships. It helps in building trust, safety, and acceptance, and promotes a sense of being heard and supported. Communication must be guided by the patients' needs and enable them to feel cared for and unders

0 views • 30 slides

Understand the importance of communication in organizations, learn about the process of communication, main objectives, types, and patterns of communication. Explore key points such as accuracy in conveying ideas, feedback, and communication channels. Enhance your knowledge on downward, upward, and

0 views • 24 slides

Enhance your communication skills with insights from Unit 5 Communication. Learn about different types of communication, speaking skills, effective communication strategies, assertiveness, and more. Understand the nuances of verbal, nonverbal, and paralanguage communication to convey your message cl

0 views • 52 slides

This presentation discusses the risks of musculoskeletal injuries in healthcare due to manual patient handling, emphasizing the importance of proper techniques and patient lift equipment. It highlights rising challenges such as obesity rates, an aging workforce, and workforce shortages contributing

0 views • 47 slides

TRIP focuses on implementing evidence-based patient navigation to reduce delays in treatment and disparities among vulnerable women in Boston by utilizing social needs assessments, real-time patient registry, and navigation services. The intervention components include systematic social needs assess

0 views • 10 slides

Winterbourne View Hospital exposed serious issues of neglect, abuse, and regulatory failures in patient care. The hospital ignored patient complaints, lacked accountability, and failed to address concerns raised by a whistleblower. Regulatory inspections were ineffective, and compliance with standar

0 views • 13 slides

Person-Centred Language (PCL) plays a crucial role in acute care settings, influencing patient-provider interactions and care outcomes. This approach emphasizes respect, specificity, and objectivity in communication, enhancing patient satisfaction and engagement. By using language that is respectful

0 views • 15 slides

The Hillingdon Hospitals Trust aims to enhance patient-centered care by improving visibility and awareness of CMC (Coordinate My Care) records across generic teams through the development of specific patient information resources, tracking patient attendance at ED with CMC records, and optimizing th

0 views • 11 slides

Patient engagement in renal care at Beaumont Hospital focuses on promoting person-centered care and empowering patients to manage their health. This initiative aims to improve patient outcomes, enhance staff listening skills, and involve patients in all levels of healthcare organizations. By listeni

0 views • 27 slides

The project aims to enhance patient care and safety in the Emergency Center by reducing the length of stay, which currently averages 9.5 hours, affecting patient care and safety. The team led by Dr. Patrick Chafitari and Dr. Jean Tayar explores solutions to optimize patient outcomes, satisfaction, a

0 views • 37 slides

Introduction of standardized protocols and alternative safety plans helped reduce overutilization of patient sitters by 100% at University Hospital's 9th-floor Medicine unit, addressing cost concerns and enhancing patient safety. The initiative aimed to decrease overreliance on patient sitters witho

0 views • 18 slides

Time Out and Informed Consent are crucial components of quality care and patient safety, aimed at preventing wrong-sided or wrong procedures. Time Out involves stopping all activities, positively identifying the patient, and confirming procedure details before proceeding. Informed Consent is a discu

0 views • 5 slides

Explore essential terminology and techniques for enhancing patient rapport in orthotics and prosthetics (O&P) clinics. Learn about treatment planning based on patient diagnosis and assessments, conducting effective patient interviews, and engaging patients through communication strategies. Discover

1 views • 48 slides

Explore the importance of patient-centered referral experiences, highlighting the impact of effective care coordination on patient outcomes. Contrasting cases illustrate the difference between non-patient-centered and patient-centered referral processes. Learn actionable steps to ensure all stakehol

0 views • 52 slides

Specialization in International Business Communication (SIBC) offered by the Department of Business Communication focuses on the critical role of communication in various business settings, emphasizing skills in language usage, communicative competence, and strategic language application. The progra

0 views • 11 slides

The ePAG Steering Committee is working on governance aspects and templates for ePAGs, focusing on patient engagement and transparency. The committee aims to establish clear requirements for patient organizations, formalize relationships between ERNs and patient organizations, and integrate rules for

0 views • 10 slides

The Graduate Medical Education at Stanford University is focused on improving patient-physician communication through quality improvement projects led by Chief Residents. The initiative aims to address patient satisfaction by implementing the C-I-C-A-R-E method and encouraging residents to systemati

0 views • 23 slides