2019 Purchasing Card Conference Overview
The 2019 Purchasing Card Conference held on April 5, 2019 covered topics such as statistics, fraud transactions, disputable transactions, prevention measures, and recurring charges related to purchasing cards. The event included breakout sessions, giveaways, and important instructions on handling fraud and disputes. Attendees were provided with valuable information on maintaining card security and identifying potentially fraudulent activities.
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2019 PURCHASING CARD CONFERENCE APRIL 5, 2019
WELCOME! Conference Schedule Breakout Sessions Questions
THANK YOU! JP Morgan Chase Presenters Athletics - prizes YOU! 3
FISCAL YEAR 18 STATISTICS Purchasing Card Program Single Use Account $27,121,493 $5,173,428.39 65,000 transactions 412 transactions 950 Active cards 150 Active vendors Net00 4
FRAUD TRANSACTION Transaction made with a lost, stolen or counterfeit card/number. 110 Fraud transactions FY18 $41,943 recovered Investigation can take up to 90 days. Contact: Reconciliation Instructions Note fraud in the public purpose with the status. Leave on default speedchart/account. Nothing to upload. JPMC Fraud Department 1-800-895-7074 jpmorganchase.fraud.recovery @jpmchase.com Monday through Friday 7 a.m. to 5 p.m. Central Time. 5
DISPUTABLE TRANSACTION An over charge or unexpected charge by a merchant that you are using. Reconciliation Instructions Note dispute in the public purpose with the status. Select appropriate speedchart/account code. Upload receipt. Contact the merchant FIRST. If you cannot resolve directly, you can contact JPMC. 6
HOW TO PREVENT Use secure sites Don t save your card information Clear your cache Keep your card secure Review your transactions more than just once a month Review bill before providing card information Stay aware! 7
RECURRING CHARGES If you or one of your cardholders leave the University you MUST cancel any recurring charges. Ex. Dropbox, Adobe, subscription dues, etc. These are not considered fraud OR disputable transactions. 8
GIVEAWAY TIME! Check under your chairs and come claim your prize! 9
SPOT CHECKS We may request the public purpose and a copy of the receipt for a specific transaction. You are not required to reconcile the transaction right away. This is simply for informational purposes. This helps us identify fraud before more transactions are attempted and helps us understand what types of allowable items you frequently purchase. OR We already know what you bought and it s not allowed 10
UPDATING SPEEDCHARTS/APPROVERS This is not an automatic system update. We don t know when a speedchart changes, a grant ends, an approver leaves, etc. until you tell us to make the appropriate updates. Consolidate requests as much as possible. 12
CAMPUS POLICY A pcard is simply a payment method. All University policies and procedures apply. University Policy Library 16