Enhancing POS Services: Overview of Adding Temporary Services

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Explore the process of adding temporary services to a POS system, including challenges, benefits, and key terms. Learn about associated and non-associated services, and how to manage services effectively. Access client and POS information, and discover demo scenarios for baseline and temporary services.


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  1. Add Temporary Service to POS Overview Session for SPA June 02, 2021

  2. Agenda Introduction Overview Go through Features Overview Hands on Demo Questions 06/02/2021

  3. Overview Challenges in the current system Benefits of this new feature Guidance 06/02/2021

  4. Enhancements to POS 06/02/2021

  5. Overview - Services Service Baseline Associated (Substitute) Temporary Non Associated (Add-on) 06/02/2021

  6. Key Terms Baseline Service default services, which last for the entire POS span. Temporary Service Temporary. Always comes with a Start and End date Temporary - Associated to Baseline (Substitute) Temporary - Not Associated to Baseline (Add-on) Misc. Terms: Baseline Service Provider, Temp. Service Provider. 06/02/2021

  7. Associated Service 06/02/2021

  8. Non Associated Service 06/02/2021

  9. Outline for the demo Add Services Manage Services Impacted areas in POS Exception Request Emergency Back up Plans Signature Revise Print Reports Impact to Provider Portal 06/02/2021

  10. Add & Manage Services 06/02/2021

  11. Access Client and POS Information Access Client and POS Information Search for Clients View LTSS Profile Information View Plan of Service 06/02/2021

  12. Add Services Demo Scenarios: Baseline Temporary: Linked to a Baseline Service Temporary: Non-Linked to any Baseline Service View from POS Summary page 06/02/2021

  13. Manage Services Demo Scenarios: Edit & Update Services Change Units Change span of Temp. services Change from Linked to Not Linked Delete Services 06/02/2021

  14. Illustrations Client has a baseline service. Needs more Service for a shorter duration. Scenario # Scenario Recommendation Temp. Service Associated Service (Substitute) Temp. Service Non-Associated (Add on) Temp. Service Associated Service (Substitute) 1 Same Provider is available to deliver more units. 2 A different Provider has to deliver these extra units 3 Baseline Provider is NOT available for a month. A different provider needs to provide Services. 06/02/2021

  15. Impacted Sections in POS 06/02/2021

  16. Impacted sections 06/02/2021

  17. Sections displaying Temp. Services Demo 06/02/2021

  18. Revise POS Revise POS As a SPA vs MDH Demo: Login as SPA 06/02/2021

  19. Print POS view Demo Scenarios: Sections in POS that show Temporary Services 06/02/2021

  20. Submit a POS New Warning messages & Error messages Spans Overlap for same provider Partial billing week in baseline not updated Effective Date of a POS is after a Temp. Service s start date Demo 06/02/2021

  21. Common FAQs What happens to In progress plans? Will remain in the old format. What happens to plans that are already submitted / approved? Will remain in the old format. If I revise an old Plan, will the revised plan support Temporary Services? Yes, it will. 06/02/2021

  22. Reports 06/02/2021

  23. Reports Discuss updates 06/02/2021

  24. Impact to Billing 06/02/2021

  25. In Provider Portal : View Baseline and Temporary Services in client s POS Weekly cap calculation: Considers units from both baseline and temporary services 06/02/2021

  26. POS in Provider Portal 06/02/2021

  27. Recap 06/02/2021

  28. Enhancements to POS 06/02/2021

  29. Overview - Services Service Baseline Associated (Substitute) Temporary Non Associated (Add-on) 06/02/2021

  30. Associated Service 06/02/2021

  31. Non Associated Service 06/02/2021

  32. Questions ? 06/02/2021

  33. Thank You! Good Luck! 06/02/2021

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