Teaching Staff Digital Experience Insights Survey Results 2020-21

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This presentation provides insights from the Teaching Staff Digital Experience Insights Survey for the year 2020-21. It focuses on key metrics related to technology at the organization, technology in teaching, and the development of digital skills among teaching staff. The survey collected feedback from higher and further education teaching staff about their digital attitudes and experiences. Results indicate satisfaction levels regarding online teaching environment design, support for using digital devices, and access to online systems and services. Additionally, the quality of online and digital learning, support for teaching online, and opportunities for developing digital skills are highlighted.


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  1. Teaching staff digital experience insights survey results Organisation name 2020-21

  2. Instructions for using this template read and delete this slide The aim of this pro forma is to allow you to quickly pick out the key data from your insights surveys and share this with others in your organisation We recommend that you complete this in conjunction with the Jisc guidance (Using insights surveys in Jisc online survey) under the sub-section Accessing the data collected during and after the survey is live which can be found here This template aims to focus on the main data relevant at an organisational-level Where possible you should compare and contrast the teaching staff results with your other insight surveys (if you ran these surveys as well) note there is a separate Excel spreadsheet and PowerPoint slides to build charts that compare across different surveys Note that all text highlighted in grey is for reference only, so should be read and then deleted. Text highlighted in yellow is where you need to insert information from your organisational results.

  3. What is the teaching staff digital experience insights survey? Asks teaching staff across higher (HE) and further education (FE) about their attitudes to digital, as well as their experiences of digital in their organisation and in their teaching Run by Jisc Separate versions for HE and FE For 2019-20 there were nearly 5,400 responses from UK HE and FE teaching staff This presentation summarises some key questions from our organisation

  4. * Remove this chart and add chart you created in Excel here instead* Summary of key metrics Summary of key metrics Technology at your organisation Technology at your organisation XX% XX% agree their online teaching environment is well designed (Q8b) XX% XX% agree we support them to use their own digital devices (Q9a) XX% XX% agree we enable them to access online systems and services from anywhere (Q9b) Technology in your teaching Technology in your teaching XX% XX% rate the quality of online and digital learning that their courses provide to students as good or above (Q14) Developing your digital skills Developing your digital skills XX% XX% agree we have given them support for teaching online/away from campus (Q16a) XX% XX% agree we give them time to explore new digital tools and approaches (Q16d) XX% XX% agree they can access all the organisations support services they need online (Q18b) XX% XX% rate overall the support we offer them to teach online as good or above (Q20) Well designed online teaching environment Support them to teach online Own device support 50% 50% 50% Access online systems/services anywhere Access all support services online 50% 50% 50% 50% Quality of online & digital learning that their courses provide Time to explore new digital tools and approaches 50% Support teaching online/off-campus

  5. Key findings How do the percentages compare with the findings in the other insight surveys on the same questions (if your organisation took these surveys as well)? place comparative charts on this slide What are the good news stories? What do you do well? What could improve? What relates to other organisational plans? Suggested next steps, dissemination of results to teaching staff and future partnership methods

  6. Benchmarking with other UK organisations

  7. Benchmark comparisons Benchmark comparisons The Jisc system allows us to compare our results with the overall results from other UK organisations that ran the teaching staff insights survey (see table below) We have compared the eight-key metrics shown earlier in this presentation Add any insight or comments relevant to your data in comparison with the UK data Question Question Our data Our data UK data UK data Well designed online teaching environment (Q8b) Own device support (Q9a) Access online systems / services anywhere (Q9b) XX% XX% XX% XX% XX% XX% Quality of online & digital learning that their courses provide (Q14) XX% XX% Support teaching online/off-campus (Q16a) XX% XX% Time to explore new digital tools and approaches (Q16d) XX% XX% Access all support services online (Q18b) XX% XX% Support them to teach online (Q20) XX% XX%

  8. Findings by section

  9. Our teaching staff sample We asked XXX teaching staff (in XXX faculties/departments, XXX campus?) They were sent the link by (which marketing methods did you use to reach out to teaching staff? Did you advertise one link to the survey or did you email them unique links to the survey?) XXX number of our teaching staff responded to the insights survey (% response rate) The following slides summarise data from key questions in the four areas of the insights question set Whenever teaching staff were asked how much they agree with a statement they could answer either agree, neutral, or disagree

  10. You and your technology - 1 Percentage of teaching staff that responded to the survey: XX% gender split (Q6) XX% split by number of years they have worked here in a teaching role (Q5) How does this compare with your data from other sources outside of insights survey? Does this sample look representative of your teaching staff?

  11. You and your technology - 2 XX% said yes we have offered them support to use assistive technologies (Q7a) (of those who cited using at least one in Q7)

  12. You and your technology - 3 When you've been teaching online, have any of the following been a problem? (% Yes) No suitable computer/device 15% Teaching staff were asked, when they ve been teaching online, have any of the following been a problem (and to tick yes to the relevant ones) (Q4) * Remove this chart and add chart you created in Excel here instead* No safe, private area to work 11% Poor wifi connection 18% Mobile data costs 11% Access to online platforms/services 22% Need specialist software 30%

  13. Technology at your organisation - 1 XX% XX% agree their online teaching environment is well designed (Q8b) XX% XX% agree we support them to use their own digital devices (Q9a) XX% XX% agree we enable them to access online systems and services from anywhere (Q9b)

  14. Technology at Technology at your organisation your organisation - - 2 2 How much do you agree that your online teaching environment is: Reliable 60% 20% 20% Teaching staff were asked how much they agreed with four statements about our online teaching environment [put name of your VLE here] (Q8) Well-designed 50% 15% 35% Easy to navigate 25% 30% 45% Add any insights from the data chart here Safe and secure 35% 35% 30% * Remove this chart and add chart you created in Excel here instead* Agree Neutral Disagree

  15. Technology in your teaching - 1 How much do you agree that online teaching has: Created technical challenges 30% 35% 35% Teaching staff were asked how much they agreed with three statements about online teaching (Q11) Added significant new stress to your workload 60% 10% 30% Add any insights from the data chart here * Remove this chart and add chart you created in Excel here instead* Changed your role as a teacher 40% 20% 40% Agree Neutral Disagree

  16. Technology in your teaching - 2 Teaching staff were asked, to improve the quality of online and digital learning for students what one thing should we do? (Q15) This was a free text question, which we analysed for themes Common themes included: (XX% of teaching staff that commented mentioned this) (XX% of teaching staff that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)

  17. Technology in your teaching - 3 Teaching staff were asked to provide an overall rating of the quality of online and digital learning that their courses provide to students: XX% rated as good or above (Q14) Any comments based on the data (use the associated Excel file to generate your chart below) Overall, how would you rate the quality of online and digital learning that your courses provide to students? * Remove this chart and add chart you created in Excel here instead* 36% 22% 17% 11% 6% 5% 4% Best Excellent Good Average Poor Awful Worst imaginable imaginable

  18. Technology in your teaching - 4 Teaching staff were asked, what aspect of teaching online, if any, has been most positive for them? (Q12) This was a free text question, which we analysed for themes Common themes included: (XX% of teaching staff that commented mentioned this) (XX% of teaching staff that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)

  19. Technology in your teaching - 5 Teaching staff were asked, what aspect of teaching online, if any, has been most negative for them? (Q13) This was a free text question, which we analysed for themes Common themes included: (XX% of teaching staff that commented mentioned this) (XX% of teaching staff that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)

  20. Developing your digital skills - 1 Teaching staff were asked how much they agreed with five statements about their digital skills (Q16) How much do you agree that we How much do you agree that we have given you: have given you: Support for teaching online/ away from campus (Q16a) Guidance about the digital skills needed for your teaching role (Q16b) An assessment of your digital skills and training needs (Q16c) Time to explore new digital tools and approaches (Q16d) Reward and recognition for the digital skills you develop (Q16e) % agree % agree XX% XX% Add any insights from the data table here XX% XX% XX%

  21. Developing your digital skills - 2 Any comments based on the data (use the associated Excel file to generate your chart below Q17) Where do you go for help if you have difficulties with teaching online? (Tick all that apply) Teaching colleagues 40% Library staff 15% * Remove this chart and add chart you created in Excel here instead* IT/e-learning staff 75% Friends and family 8% Online videos and resources 60% I don't need help 20%

  22. Developing your digital skills - 3 Teaching staff were asked to provide an overall rating of how well do we support them to teach online: XX% rated us as good or above (Q20) Any comments based on the data (use the associated Excel file to generate your chart below) Overall, how well do we support you to teach online? 43% * Remove this chart and add chart you created in Excel here instead* 23% 14% 10% 9% 1% 1% Best Excellent Good Average Poor Awful Worst imaginable imaginable

  23. Developing your digital skills - 4 Teaching staff were asked, to help you to teach effectively online, what one thing should we do? (Q21) This was a free text question, which we analysed for themes Common themes included: (XX% of teaching staff that commented mentioned this) (XX% of teaching staff that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)

  24. Suggested next steps

  25. What next? Some further issues for you to consider include: Do you have any student, professional services staff or researchers' insights survey data to compare with teaching staff data? Who will you communicate these findings to? How will you feed back results to students and staff that support student engagement across your organisation? How do you plan to work in partnership with teaching staff to take forwards actions resulting from the data?

  26. The end The end

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