Enhancing Digital Capabilities of Staff through HR Engagement
This presentation focuses on building digital capabilities of staff by involving Human Resources teams in organizational approaches. It outlines the purpose, aims, and a digital capability framework for HR activities. The slides provide insights into how HR teams can contribute to staff digital capabilities, from recruitment to training, wellbeing, and beyond. The content aims to empower HR teams in colleges and universities to enhance their support for staff digital skills and identity. Feedback will be gathered to improve and update the slides based on the experiences of HR teams in educational institutions.
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Presentation Transcript
Building digital capabilities of staff Involving Human Resources teams in organisational approaches
Purpose/Aim This set of slides has been produced for Jisc by Lou McGill with input from Abi Mawhirt Head of People and Organisational Development, Dundee and Angus College They are intended to be used by HR teams in colleges and universities. There are two sets of slides: 1. 2. Building digital capabilities of staff: involving Human resources teams in organisational approaches Building digital capabilities of staff: a Jisc digital capabilities framework lens for Human Resources Teams This set maps HR activities and roles to the Jisc digital capabilities framework. It highlights where HR teams can input to institution wide approaches to staff digital capabilities and offers some suggestions for activities where they could get involved. Some of these areas involve other teams and would encourage HR input to support teams leading on a particular area. We hope that HR teams would use the content to consider their activities, identify and build on strengths, as well as identify any gaps or areas where they could enhance their support of staff digital capabilities. It may highlight areas where HR teams could take the lead, for example in the area of Digital identity and wellbeing. These slides are a pilot version and we intend to update or revise them following feedback from HR teams in colleges and universities.
HR activities Input to organisational strategy, policy, operations and change management ICT proficiency Information, media and data literacy Digital creation, innovation & scholarship Job descriptions and person specifications Applications and interviews Recruitment and selection Systems and procedures Organisation-wide training Departmental training Systems and procedures Appraiser activities Identifying strengths and weaknesses Absence and capability monitoring and support CPD/training Identifying training needs by staff/manager In-house/External training and/or education ICT proficiency Information, media and data literacy Onboarding Digital learning and self development Digital creation, innovation & scholarship ICT proficiency Appraisal/performance review Digital learning and self development Learning and development Internal and external relationships Effective communication channels Conflict resolution/disciplinary procedures Digital communication, collaboration & participation Relationship management Physical health Mental health/Digital identity Specific health aspects e.g.digital identity, financial health, cyber security Digital identity and wellbeing Health and wellbeing
Recruitment and selection Common ICT proficiencies for all job descriptions Specialist digital capabilities for common job roles (e.g. line manager, researcher) Specialist digital capabilities for job roles (e.g. animation lecturer, data analyst) Producing/reviewing job descriptions Producing/reviewing person specifications Listing jobs 01 Job analysis and listing Checking qualifications, digital badges, previous experience Interview presentation, portfolio, online quiz or exercise Application tracking Shortlisting Demonstration of ICT proficiencies Demonstration of specialist digital capabilities 02 Applications and interviews
Onboarding Information about expectations of technology to be used Check for any special technology requirements or support needed Welcome package Set up working space Set up technology, systems and appropriate administrative areas 01 Pre-start date Guidance on digital systems and procedures Ergonomics check Checklists for technology access and ability to use Welcoming, timetable Tours, orienteering Technology set up Skills check Values of the organisation 02 First week Digital reflection and recording mechanisms to assess competence Adaptations to working space and technologies Guidance and training in appropriate areas Performance review process devised and explained Consider flexible arrangements if any special requirements emerge Support to attend appropriate training 03 First six months Highlight successes of employee Identify further training and support needs for job role Consider how far expectations of employee and manager have been met Any changes to job role required Digital reflection and recording mechanisms Ongoing training needs Need to use new technologies or applications 03 First year
Appraisal/performance review Review digital capabilities -Jisc tool Identify strengths and weaknesses Identify appropriate courses Digital recording of feedback 360 reviews Review cycles -probational, ongoing, annual Recording and maintaining records Feedback 01 Appraiser activities Tools for insight discovery Data protection and sharing issues Reflect on digital capabilities -Jisc tool Identify appropriate training courses Digital reflection and recording mechanisms Insight discovery profiles Digital portfolios Institutional recording systems Identify and articulate own training needs 02 Reflection/self review 03 Institutional systems and procedures Identify strengths and weaknesses Data protection issues Data analytics Performance record Data analytics Review digital capabilities Digital recording mechanisms Absence monitoring and support Health impacts on capabilities Identify new training or support needs 04 Absence and capability
Learning and development Free online courses or materials In-house courses and training External certified courses and training 01 Informal learning activities Formal learning opportunities Identifying training needs Identifying learning support needs Supporting reflecting on learning Time and resources to learn Development of personal learning networks Tools for reflection Learner analytics Learning/work balance -digital wellbeing Network safety and behaviours 02 Training and courses Badges and certificates Ownership and management of reflective statements Digital professional portfolios Institutional systems and procedures Identify strengths and weaknesses Reflections on learning Feeding into appraisals 03 Learning record
Relationship management Duty of care -health and wellbeing Staff support mechanisms Staff performance/attitudes Absence management Disciplinary/grievance procedures Exit interviews Staff satisfaction measures Monitoring mechanisms and systems Conflict resolution 01 Staff/institution relationship Guidance on digital systems and procedures Ergonomics check Checklists for technology access and ability to use 02 Conflict resolution People management Staff/staff relationships Appropriate and safe communication Supporting student learning Pastoral support Special support needs 03 Digital communications policy Guidance and training in appropriate areas Staff/student relationships Input to digital communication policies Conflict resolution Staff wellbeing activities Negotiation activities Professional bodies Government bodies National organisations Unions 03 External bodies
Health and wellbeing Digital health reviews Ergonomics checks Training and guidance Understanding areas of responsibility Safe physical environment Ergonomics Safe online environments Supporting healthy choices 01 Physical health Guidance and support Training and education Arbitration Wellbeing checks/sessions Effective reporting mechanisms and responses Safe online environments Safe online behavior Appropriate online interactions Conflict resolution Appropriate staff support 02 Mental health Specific training sessions Tools and applications Clear policies and procedures Financial health Digital identity Cyber security 03 Specific health aspects
