Comprehensive Overview of ZoomGrants: Application Planning and Grant Management Best Practices

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ZoomGrants is a subscription-based platform offering efficient grant management solutions since 2002. It serves various clients nationwide, providing a range of services for different grant programs. With a focus on streamlining the application process and enhancing grant management, ZoomGrants caters to cities, counties, state agencies, foundations, and more. The platform supports diverse grant program types and funding sources, with a user-friendly interface that allows for remote setup and training. As illustrated by its extensive list of city, county, state, and other clients, ZoomGrants has become a trusted resource in the realm of grant administration. Explore the top ten best practices shared by experienced administrators for successful grant assistance programs.


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  1. ZoomGrants Application Planning and Grant Management Best Practices

  2. Discussion Topics - ZoomGrants - Who we are, what we do, clients we currently serve. - Different types of HUD CPD grant applications and other grant programs administered in ZoomGrants. - Grant Relief Programs Needed Yesterday and Going Forward. - Top Ten Best Practices for Grant Administrators Tips from top administrators across the country on how to develop and manage successful grant assistance programs.

  3. ZoomGrants Who we are ZoomGrants is a subscription-based, pre-built internet-based platform with no hardware to purchase, install or download. Setup and training can all be done remotely with assistance from ZoomGrants onboarding and support staff. Accounts have been created and applications launched within the same day. ZoomGrants has been assisting cities, counties, state agencies, foundations, and other organizations across the country since 2002 with accepting online grant and scholarship applications. Tracks the full application and grant management cycle for multiple grant programs and funding sources.

  4. ZoomGrants What It Can Do

  5. ZoomGrants What It Can Do

  6. ZoomGrants City Clients Fort Smith, AR Chandler, AZ Tucson, AZ Tempe, AZ Peoria, AZ Santa Maria, CA Fort Collins, CO Bridgeport, CT Orlando, FL Miami, FL Boise, ID St. Paul, MN Durham, NC Jersey City, NJ Las Vegas, NV Canton, OH Beaverton, OR Hillsboro, OR Columbia, SC Clarksville, TN Arlington, TX McKinney, TX Lewisville, TX Salt Lake City, UT West Jordan, UT Roanoke, VA Vancouver, WA

  7. ZoomGrants County, State, and other Clients Counties Orange County, FL Osceola County, FL Kane County, IL Ramsey County, MN Rockland County, NY Nassau County, NY Washington County, OR Richland County, SC Salt Lake County, UT King County, WA State Agencies District of Columbia Washington State Dept. Of Commerce Washington State Arts Commission Nevada Governor's Office of Economic Development Nevada Housing Division Others Catholic Charities Grant Professionals Association Mountainland Association of Governments (UT) Metro (OR) National Development Council

  8. ZoomGrants Grant Program Types CARES Act & CRF Funding CDBG-CV ESG-CV Small Business Assistance Grants Economic Development Microenterprise/ Workforce Investment Arts & Cultural Grants Transit Grants Homeowner down payment and housing rehab Health, Education and research grants/scholarships and others. CDBG HOME ESG HOPWA Continuum of Care City/County General Fund Grants

  9. ZoomGrants Grant Relief Programs Needed Yesterday and Going Forward Small Business Grant Programs Operating Support such as rent, payroll, utilities. Community Development Block Grant-CV (CDBG-CV) grants to nonprofits for housing and community development activities primarily serving low-income individuals. Emergency Solutions Grant-CV (ESG-CV) grants to non-profits providing services to persons and families experiencing homelessness or who are at-risk. Rent/Mortgage/Utility Assistance, Eviction and Foreclosure prevention, legal assistance grants Grants to prevent foreclosure proceedings will follow eviction prevention, which can take longer to process than evictions and sees a delayed impact. Property tax relief- Homeowners who are struggling to pay mortgage and property taxes, as well as fixed-income seniors who own their home outright.

  10. ZoomGrants Grant Relief Programs Needed Yesterday and Going Forward (cont.) Market Rebuilding/Storefront Facade/Retrofit grants- Businesses may need to make adjustments to their operations, provide PPE supplies and protective barriers, reconfigure interior spaces, and be able to physically accommodate social distancing while still being able to support sales volume for their business, essential to its survival. Housing and Community Development retrofit grants - building broadband infrastructure in rural areas, creating and expanding parks, open spaces and widening sidewalks to provide better outside accommodations for safe socially-distanced activities; storefront facade improvement grants, as well as other improvements to retrofit retail, restaurant and other spaces to accommodate safe distances for occupants and employees, while preserving ability for the business owner to sustain their business based on new occupancy limits.

  11. ZoomGrants Top 10 Best Practices for Grant Administrators

  12. ZoomGrants Top 10 Best Practices for Grant Administrators #10 10. Rely on Community Partners Instead of creating a new grant program, collaborate with local partners (non-profits, faith- based organizations, local chambers of commerce, etc.) to help disburse funding: Systems and staff capacity in place to provide assistance to applicants of direct assistance grant programs, perhaps which maintain existing waitlists for those eligible for services. Established relationships with households in the community, including hard-to-reach and underserved low-income populations and small business owners. Lead grant administrator provides application materials, training on procedure to create consistencies in the monitoring/oversight across agencies.

  13. ZoomGrants Top 10 Best Practices for Grant Administrators #9 9. Plan ahead For high-volume grant programs, do some research to get an estimate of how many applications you could receive, compared with how much funding there is to allocate. Create a hard limit of how many applications you will accept, how you will prioritize funding. Consider a pre-application or eligibility quiz before letting anyone officially apply. Make sure you capture EVERYTHING you need from the applicants. It is very hard to go back to them to get more information!

  14. ZoomGrants Top 10 Best Practices for Grant Administrators #8 8. Hire Consultants/Subcontractors -Consulting Agencies already have knowledgeable staff with technical expertise. -More cost effective for temporary hiring needs. -Consultants can often be hired more quickly than typical hiring processes within local government.

  15. ZoomGrants Top 10 Best Practices for Grant Administrators #7 7. Don t Try to Reinvent the Wheel Use a neighboring jurisdiction ororganization s successful grant program as a model or template for your own application and grant management process, which creates data consistencies. Applicant organizations who may be applying to neighboring jurisdictions for the same type of funding will thank you! Saves administrators time by allowing Grant Funding Opportunities to launch more quickly and be processed more quickly.

  16. ZoomGrants Top 10 Best Practices for Grant Administrators #6 6. Communicate Clear Instructions to Applicants Although they may not all read them, be sure to include clear and redundant instructions to applicants about eligibility, required documents, deadlines, expected timeframes for decisions, etc. Create a Frequently Asked Questions document, provide link on your website or within the online application.

  17. ZoomGrants Top 10 Best Practices for Grant Administrators #5 5. Set Realistic Timeframes for Review, Decisions and Disbursements Applications require extensive administrative review and time to verify the information presented by applicants especially if additional information is required. Reviewers/Committees who evaluate and score applications may need ample time to review and/or score. Communicate these timeframes to Applicants.

  18. ZoomGrants Top 10 Best Practices for Grant Administrators #4 4. Use an Online Cloud-based Software to Manage Applications and Grant Compliance You will save an enormous amount of administrative staff time and costs. With more people working from home, paper-based applications and grant management monitoring responsibilities are more difficult without the proper application and grant management software. Assists in staff transition as all records are organized in one place.

  19. ZoomGrants Top 10 Best Practices for Grant Administrators #3 3. Buy American In reviewing purchase of software options or evaluating consulting services and subcontractors to remotely assist, be sure that the vendor selected to provide services is designed, built and supported in the United States. This is an important consideration when taking into account how and where your public data will be stored, and how your public funds will be invested in software purchased.

  20. ZoomGrants Top 10 Best Practices for Grant Administrators #2 2. Keep it Simple Build content which will be easy to understand and make sense to the applicant, the reviewer, and admins. Consider how data reports may be created easily by reviewers and administrators using that data. Ask only for the information that the admin and reviewer needs to evaluate the application for eligibility, or report on outcomes and beneficiary data. As the saying goes, don t ask a question you don t want to know the answer to!

  21. ZoomGrants Top 10 Best Practices for Grant Administrators #1 1. Ask Questions Reach out to fellow members of NGMA and other associations you belong to. Contact neighboring colleagues and organizations. Contact ZoomGrants staff to see if we have similar programs with grant application and grant compliance monitoring content to help you get started or copy over as a template helpful information sharing whether you end up using ZoomGrants or not.

  22. ZoomGrants Webinar Questions? Visit the ZoomGrants website: http://www.zoomgrants.com/ngma Visit the ZoomGrants CARES Act Grant Resources page for additional information: https://www.zoomgrants.com/covid19-grantresources/ To request a demo, proposal with pricing, or help answer questions you may have, please reach out to Sales@ZoomGrants.com or call (866) 323-5404 ext. 1.

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