Challenges in Government Planning: The Importance of Quality Frameworks

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Research by Richard Crawley highlights concerns regarding government planning performance targets leading to perverse behavior and the need for a focus on good practices in local planning authorities. The Planning Advisory Service (PAS) since 2009 has been facilitating benchmarking to improve planning processes through leadership, positive planning, peer collaboration, and focus on development quality. Their framework integrates application data, survey feedback, and quality assessment to enhance planning standards effectively. PAS benchmarking is an annual exercise that provides valuable insights and aids in continuous improvement efforts within the planning sector.


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  1. Richard Crawley The Planning Quality Framework

  2. The research suggests that government planning performance targets may be driving perverse behaviour, he said. This is especially worrying as the research also finds that a focus on good practice in local planning authorities is required if the NPPF is to be fully effective. A number of local authorities are exemplary according to the performance data but described as horrendous by those with first-hand experience of working with them. Under this regime, efficient authorities that focus on customer service and enabling good development could be placed in special measures because they miss their targets, while others could be lauded for gaming the system. The evidence from the research suggests that government proposals to increase the threshold for designating authorities as underperforming may only make matters worse, Betts added. Clive Betts, Chair of all-party select committee [4th April 2014]

  3. Why PAS can help Benchmarking since 2009. Trusted. Expert. Bring together all the components (now) Leadership Positive planning Good practise Peer working Working towards integrating Plan-led system Quality and focus on development (not consents)

  4. Why PAS can help Benchmarking since 2009. Trusted. Expert. Bring together all the components (now) Leadership [councillors; AMR; standards] Positive planning [pre-app; PPA; evaluation] Good practise [s106; cttee;] Peer working [design; cohorts] Working towards integrating Plan-led system [policy ?] Quality and focus on development (not consents)

  5. A framework based on three things Application data (inc quantitative quality ) Survey data Feedback on quality Powerful as three separate things We re going to bring them together We ve never done this before

  6. PAS Benchmark You have to do it all Quality Framework The more chunks you do the better the value Once per year, and if you miss the boat tough. Just begin. Snapshot in time Trend over quarters Industrial strength cost accounting Low hassle and easy. Means to end. Internal management tool External badge of quality Both free, sector-led (designed through pilot group) and based on understand to improve

  7. Whats the commitment ? You need to provide A chief data wrangler to set up, maintain Annual survey of councillors, staff, amenity groups What do you get ? Detailed understanding of what s happening Survey feedback on peoples opinions Data on quality of work and outcomes Together = balanced, holistic framework

  8. What next? The Planning Quality Framework will be launched in September Preparing more Good practice sharing materials: - committee structures - project management of major schemes - s106 processes What else?

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