Understanding Workstations and Clients in IT Environments

Exploring the concept of workstations, their management, and challenges in IT settings. Topics cover workstation configurations, user data storage, handling outdated devices, and best practices for workstation maintenance and security.

• Workstations
• Clients
• IT Management
• User Data
• Workstation Challenges

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1. IST346: Workstations & Clients

2. Agenda Discussion Content ??? Wrap-Up

3. Discussion Questions 1. What exactly is a workstation? Why are they / should they be a fungible resource? 2. Should a user s data be stored on a workstation? Explain. 3. What types of workstations were covered in the readings? 4. What type of workstation is Remote Lab ? 5. What is one, some, many? 6. Why shouldn t you just throw out / recycle your computer when its no longer useful to you?

4. Lab Debrief Lab E

5. Your Computer Who set it up? Do you back up your data? If there's a problem with it how do you fix it? When you get a new one, how will you set things back up?

6. Now Imagine being responsible for all of these

7. Workstation, in a Nutshell Operating System Configurations Applications Workstation

8. What doesnt belong on a workstation?

9. Evards Cycle for Workstation Configurations Rebuild New Update Build Debug Initialize Unknown Configured Clean Entropy Retire Retire Off

10. Check Yourself 1. Why is it important to keep your computer / phone / tablet up to date ? 2. What types of user activities might cause a workstation to transition into an unknown state? 3. As an administrator what types of approaches can you take to mitigate this from happening? 4. What are the repercussions of your approach? What are the trade- offs?

11. Challenges to Managing Workstations How do you keep them in a configured state yet still permit use? Untether user s data from the workstation. Keeping the software up to date. Restoring to a working state. Doing this all at scale

12. One, Some, Many An Incremental approach to deploying changes and updates. One. Test the automated update on one computer (usually a test machine). Document the impact of the update. Some. Apply the update to a few computers. Usually, the remaining test machines of various configurations and always to the computers in the IT department. (We call this dogfooding eating your own dog food.) Many. Apply the update to the rest of the organization, making sure to inform users of the potential impact of the update.

13. Group Activity Workstation Selection

14. Buying Workstations Assemble into groups of 3 for this activity You have been tasked with outfitting your company's sales team with 250 new units. Here is your criteria, based on the sale team s feedback from the previous laptops: Your line of business application is web-based so internet connectivity is mission-critical while constantly out of the office. At least 4 hours of battery life, and 14 screen minimum. 2 year replacement cycle. Your group should research a solution which has a low TCO and satisfies these requirements. Present your cost / unit.

15. Your To-Do List What to work on for next class

16. Exit Ticket Share one thing you learned today that you didn t know before class!

17. Questions?