Introduction to Epic Electronic Patient Record System at FHFT
The Epic Electronic Patient Record (EPR) system at Frimley Health Foundation Trust (FHFT) is set to go live in June 2022, providing an integrated platform for clinical and administrative tasks. This system will streamline patient information into one comprehensive database, replacing multiple existing systems. The implementation of Epic will bring significant improvements in clinical documentation, following PRSB standards for enhanced efficiency in referrals, pathology, radiology, and delivery of discharge summaries and outpatient letters to GPs. FHFT EpicCare Link will serve as a web portal for community members and GPs to access and view patient records, enabling detailed insights into clinical visits, discharge summaries, medication changes, notes, and test results.
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Presentation Transcript
FHFT EpicCare Link February 2022
Agenda Epic Electronic Patient Record Epic Electronic Patient Record Overview of Epic Electronic Patient Record (EPR) Programme How will Epic affect GPs FHFT EpicCare Link FHFT EpicCare Link General overview: Benefits for me, my practice and my patient. Link workspace demo MyFrimleyHealth Record: Patients and their care MyFrimleyHealth Record: Patients and their care Account registration Account registration Training and support from FHFT Training and support from FHFT Q&A Q&A
Epic Electronic Patient Record (EPR)
Epic Epic is the future electronic patient record for Frimley Health will go live on 11 June, 2022 One integrated system for the trust clinical & administration. Replaces multiple systems, all patient information is one place
Epic How will Epic affect GPs? How will Epic affect GPs? Referrals and requests to FHFT will remain largely unchanged. The clinical documentation you receive from us will change (improve) significantly. Following PRSB (Professional Record Standards Body) standards. Letters and Discharge summaries received through the same channels, described below: Referrals (and advice and guidance) Referrals (and advice and guidance) - - will continue via eRS Pathology Pathology will continue to be order through ICE with results being returned via ICE into GP systems Radiology Radiology will continue to be ordered via ICE in Frimley North and we are expecting all parties in Frimley South to also be able to order via ICE (further details to follow). Results will be returned via ICE into the GP system. Discharge summaries and outpatient letters Discharge summaries and outpatient letters will be produced in Epic and will be PRSB compliant. They will continue to be delivered to GPs via Docman. FHFT EpicCare Link FHFT EpicCare Link will in addition, all patient documents (described above), will be available via FHFT EpicCare Link
Definition FHFT EpicCare Link FHFT EpicCare Link Web portal that allows community members to access and view a patient's Frimley Health record. GPs can use FHFT EpicCare Link to drill into clinical visits that occur at Frimley Health to view discharge summaries, medication changes, notes, results, and more.
MyFrimleyHealth Record (MFHR) What is MyFrimleyHealth Record? What is MyFrimleyHealth Record? An online and mobile portal that offers patients personalised and secure access to portions of their medical records. What types of features are available on MyFrimleyHealth Record? What types of features are available on MyFrimleyHealth Record? Viewing FHFT results, schedule appointments, messaging clinicians at Frimley Health, completing questionnaires, reviewing clinical data (e.g., medications, allergies, letters). Our ask of you as Primary Care Clinicians: Our ask of you as Primary Care Clinicians: Advertise MyFrimleyHealth Record to your patients and encourage sign up. Frimley Health will support patients with registering for an account. Having a MyFrimleyHealth Record account empowers patients to take a greater role in managing their care and may reduce questions directed towards you.
FHFT EpicCare Link Workspace review In system demo
Who can request an account? Who can request an account? Site administrator Office manager, administrative user, etc Clinical user GPs themselves Nursing staff FCP/ACPs Medical Secretaries Process Process New users can request an account from the FHFT EpicCare Link website. Once they fill out the information and accept FHFT T&Cs, an account request is generated and sent to FHFT for review. If approved, a new account will be created and user account information returned. Users will change their password on first log in. Further communication will follow shortly
What we need Identify a point of contact for your practice, e.g., practice manager Point person to identify a site administrator. One site admin per unique site (i.e., one admin per GP Surgery practice) View EpicCare Link users and verify that our list of FHFT EpicCare Link users are up to date and active. If a GP has left, then they would deactivate the user who should not have access Change User passwords and unblock user accounts (due to inactivity or failed log in attempts, otherwise, they'd have to contact FHFT for assistance) Request new FHFT EpicCare Link user accounts to be created Site verification (confirm /update practice information) Role of site admin:
Training Strategy Training Strategy Online tip sheets for training to be made available in FHFT EpicCare Link and FHFT website Support Available Support Available Ongoing support from FHFT for patients and Link users Information on FHFT Trust website Information on GP centre - https://www.fhft.nhs.uk/gps/gp-centre/epic-epr-at-frimley-health/ FAQ s document is being collated from each session with our GPs, this will be made available in the future.
