Efficient Patient Recruitment and Messaging in MyChart

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Streamline your patient recruitment process in MyChart by accessing, finding eligible patients, sending messages, and tracking responses effectively. Learn how to access reports, find and select patients, send recruitment requests, send patient-facing messages, and track patient responses for research studies. Optimize your workflow and improve patient engagement with these step-by-step instructions.


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  1. MyChart Recruitment

  2. Accessing Report 1 2 3 1. Navigate to My Reports (can be accessed on toolbar or by searching reports in top right search bar) 2. In the Library tab, enter report name or ID # provided to you by the OCR (make sure to deselect reports I own under Filters on the right side of screen) 3. Run report

  3. Find Patients 2 4 3 1 1. Confirm patient eligibility from the list 2. Apply filters if necessary 3. Select patient(s) for the study (Ctrl + click or Shift + click to multi-select) 4. Click Send Recruitment Request

  4. Send Messages 1 2 3 1. Select study name (search PI last name or study short name and click magnifying glass) 2. Confirm patient facing message (provided by study team during setup, IRB approved) 3. Click Accept to send messages

  5. Patient Facing Message

  6. Responses 1 1. Responses come to inbasket in the Research Recruitment folder

  7. Track Patient Response 1 2 1. Use the Find Patients Associated with My Research Studies (New) report to track patient response 2. Patients are associated to the study in Epic as contacted-pending response, interested, declined depending on response

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