Wisconsin Powers of Attorney: Core Concepts and Types

 
Wisconsin Powers
of Attorney:
Authority and
Documents
 
 
Attorney Grace Knutson
Wisconsin Guardianship Support Center
Greater Wisconsin Agency on Aging Resources, Inc. (GWAAR)
 
What Will Be Discussed
Today?
 
Core Concepts in Legal Decision-
making
Power of Attorney (POA) Basics
Types
Agents: Powers, duties, selection
Stages
Common Scenarios and Questions
 
2
 
Core Concepts
 
 
Self-determination, a person’s own right
to decide for himself or herself, is innate.
 
Recognition of this: Any person 18 and
over is presumed to be able to manage
his or her own financial and personal
affairs. This presumption remains,
including if the adult has a disability,
unless the person is found incompetent
by the court
.
 
 
3
 
Core Concepts
 
Wisconsin is not a “next of kin” or “family
consent” state
This means that an adult family member
generally cannot make decisions for
another adult family member without
having the specific authority given to that
family member by the court or the
specific adult family member (i.e., POA).
 
4
 
Core Concepts
 
5
 
What is a power of attorney (POA)?
 
A legal document signed by a
person (
principal
) to give another
person (
agent
) the ability and legal
authority to act on behalf of the
signer
 
6
 
7
 
Order of Restrictiveness
 
Powers of Attorney
 
 
8
 
Types of Powers of Attorney
 
A legal
document that
allows the agent
to handle matters
related to the
principal’s health
care
 
A legal document
that allows the agent
to handle matters
related to the
principal’s finances
and property
 
 
9
 
 
What does “Durable POA”
mean?
 
 
Authority of an Agent to
act remains after
incapacity
 
10
 
Powers of Attorney: Basic
Concepts
 
Why one may want a Power of Attorney
?
Written and legal expression of and reflection of personal
wishes if incapacitated
Selection of own decision-maker
Avoidance of a guardianship
Avoid conflict or confusion
Nomination of guardian if a guardian is needed
Affordable: whether by an attorney or on one’s own
Creation and execution can be done (fairly) quickly
 
11
 
Agent’s Authority
 
 
 
What kind of decisions
may an agent make if
acting under a Power of
Attorney?
 
12
 
Agent’s Authority
 
All agents:
must act according to the
principal’s expressed wishes
(and the law).
If the principal’s wishes are not
known, then the agent must act
in manner reflective of the
principal’s best interests and the
law.
 
13
 
Health Care Agent’s Authority
 
The agent may
:
Make 
health care-related decisions
only
Make end-of-life treatment decisions if
specified in HCPOA
Consent to nursing home or CBRF
admission if specified in HCPOA
 
14
 
HCPOA Agent’s Authority
 
The agent may not
:
Consent to the principal’s admission
into certain facilities;
Consent to certain types of mental
health treatment; and
Act in manner inconsistent with the
principal’s expressed wishes, HCPOA,
or the law
 
15
 
Financial Agent’s Authority
 
Power of Attorney for Finances (POAF):
Some powers are 
generally
 given while
others must be 
expressly
 given.
You choose what powers you want
your agent to have.
 
 
16
 
POAF Agent’s Authority
 
Generally designated powers
 include
the power to manage the following
:
 
17
 
Real property,
Digital property
Personal property,
Stocks and bonds,
Bank accounts,
The operation of
entity or business,
Estates, trusts, and
other beneficial
interests,
Claims and
litigation,
Personal/family
maintenance,
Benefits,
Retirement
plans, and
Taxes.
 
POAF Agent’s Authority
 
Powers not included 
unless expressly and clearly stated
:
Create/amend/revoke,/terminate an inter vivos trust,
Gifting,
Create/change rights of survivorship or beneficiary
designation,
Delegate authority granted under the power of attorney,
Waive the principal's right to be a beneficiary of a joint and
survivor annuity, including a survivor benefit under a
retirement plan,
Exercise fiduciary powers that only the principal has authority
to delegate, and
Disclaim property.
 
18
 
Selection of Agents
 
 
Are there any skills or traits that I should
think about when I am choosing who I
want my agent to be?
May I choose more than one agent or
have a back-up agent?
 
19
 
Selection of Agents- Traits
& Skills
 
Trust
General appropriateness
Particular skills
Advocacy skills
Location
 
20
 
Selection of Agents- Traits &
Skills
 
Legal Prohibition: 
HCPOA agent
cannot be employee of health
care provider if not related
 
POAF and HCPOA agents do not
have to be the same person.
 
21
 
Selection of Agents
 
A successor/alternate agent (or
agents) can be chosen for either
type of POA.
 
“successor” agents for POAFs
“alternate” agents for HCPOAs
 
22
 
Selection of Agents
 
Having co-agents is not generally
recommended for either type of
POA, even if agreement of agents
is required in the POA.
Common issue: What if agents
cannot agree and an act needs
to be performed?
Legal ambiguity about validity
for HCPOA co-agents.
 
23
 
Important POA stages
 
 
Four key terms when considering
process of POAs
Execution
Activation
Deactivation
Revocation
 
24
 
Execution
 
Execution: 
Legal action of the principal
consenting to terms of POA and signing
the document.  The principal must be
“sound of mind” at the time of execution.
Each POA has specific rules about how to
execute each type of document.
 
25
 
Execution
 
26
 
Signed by principal, OR
Signed by an adult at the principal’s
express direction and in his or her
presence
Signed in presence of 2 
disinterested
witnesses
Witnesses must sign
 
Execution
 
Signed by principal,  OR
Signed by another adult upon the
principal's direction and his or her
“conscious presence”
Not required to be notarized (but
strongly recommended)
No witnessing requirement
 
27
 
Steps Post Execution
 
Inform your agent(s) of his or her
position and discuss with your agent(s)
your wishes.
Inform appropriate third parties of POA
and consider whether to provide
copies.
Keep a list of all parties given
a copy of the POA(s).
 
 
 
 
28
 
The Traveling Principal
 
Recognized in WI
if:
Executed
according to
laws of foreign
state
AND
Agent authority
complies with
WI law
 
Recognized in WI if:
Complies with
law of
jurisdiction that
determines the
meaning and
effect
 Meets
requirements for
a military power
of attorney
under 10 USC
1044b.
 
29
 
Common Issue 1. Execution
of POA
 
Mr. Rogers executed his own POA. He
believes he has a valid POA, but it does
not appear to have been executed
correctly.  It was signed by 1 witness and
it was not notarized. Is this a valid POA?
 
30
 
Common Issue: Execution of
POA, cont’d
 
 
What type of POA does Mr. Rogers have
?
 
POA-H
C: Invalid
Needs 2 witnesses
 
POA-F
: Valid but problematic:
If it is a POA-F, there is no need to have any
witnesses beyond the notary.
If it is a POA-F, while notarization is not required,
the presumption of genuineness exists when
notarized.  
See
 Wis. Stat. § 244.05.
 
31
 
Activation
 
Immediate
POA takes effect upon
signing
 
 
 
 
 
Springing
POA does NOT take effect
at the time of signing
Most POAHCs and some
POAFs are activated only if
(and when) the principal is
determined to be
incapacitated and other
necessary steps are
performed.
 
32
 
Process giving the agent authority to act.
 
Common Issue: Activation
 
Ms. White had a severe allergic reaction to the
pesticide found on the skin of an apple she ate.
She is now in a coma.  She has both a POA-HC and
POA-F.  Assuming she adopted the standard
provisions, how can these documents be activated
so her agents can act?
 
33
 
Common Issue: Activation,
cont’d
 
Ms. White’s POA-HC
:
Two doctors have opined that Ms. White
is incapacitated and have signed a
statement of incapacity. The POA-HC
agent has been notified and the agent
may now act.
Ms. White’s POA-F:
Ms. White’s POA-F was activated upon
her signing the document.  There is no
separate need for her to be declared
incapacitated to activate the POA-F.
 
34
 
Deactivation
 
Process that shows the principal has
regained his or her capacity after being
declared incapacitated for POA
purposes
No legal requirement stating a POA must be
formally deactivated exists.
Why may you want to consider a formal
deactivation? Clarifies state and removes
questions about incapacity
 
35
 
Common Issue: Deactivation &
Revocation
 
During a hospital visit with Mr. Charming, Ms.
White woke from her coma and had a
miraculous recovery.  She is no longer
incapacitated.  How does she deactivate her
POAs? Does she need to revoke her POAs?
 
36
 
Common Issue: Deactivation &
Revocation, Deactivation and Ms.
White
 
Ms. White’s POA-HC
:  The 2 physicians that
declared Ms. White incapacitated signed a
statement saying that, in their medical opinion,
she is no longer incapacitated.  A copy of that
statement was provided to her agent and other
health care providers and was included with her
medical records.
Ms. White’s POA-F
: Because her POA-F was
activated upon signing, Ms. White does not have
to do anything – her incapacity and regained
capacity do not have an effect on the POA-F.
 
37
 
Revocation
 
I am not happy with my POA
agent (or POA).  I want to revoke
my POA.  How do I do this?
 
38
 
Revocation
 
Revocation: 
at any time 
and may revoke by:
Canceling, defacing, obliterating, burning, tearing or
otherwise destroying the power of attorney for
health care instrument or directing another in the
presence of the principal to so destroy the power of
attorney for health care instrument.
**Executing a statement, in writing, that is signed and
dated by the principal, expressing the principal's
intent to revoke the power of attorney for health
care.
Verbally expressing the principal's intent to revoke
the power of attorney for health care, in the
presence of 2 witnesses.
Executing a new HCPOA instrument.
 
39
 
 
Revocation
 
Revocation: 
at any time 
– law states
agent’s authority terminates when
“principal revokes authority”
**Recommended: Draft and sign short
statement revoking agent’s authority
and provide copies of statement to
appropriate parties, including the agent
Execution of new POAF 
does not 
revoke
prior POAF unless expressly stated.
 
40
 
Changes to POA Post
Execution
 
Changes made by hand or an
addendum would be invalid
 
Clearly revoke the old POA and
execute a new POA naming the
new agent
 
41
 
Common Issue: Post-Execution
Changes
 
Ms. Dory is competent but is sometimes
forgetful. When she executed her POA,
she forgot that she wanted to name
her adult stepson, Nemo, as a
successor agent.  Can she handwrite
his name on the POA and designate
him as a successor agent?
 
42
 
Common Issue 4: Post-Execution
Changes, cont’d
 
No, Ms. Dory cannot simply add a new agent to be
the POA-F agent.  New agents, new powers, crossed
off old agents and powers, and other significant
changes  cannot be done.  
While the
addition/removal may not invalidate the entire POA,
the change is invalid
.
 
What to do? Clearly revoke the old POA and execute
a new POA naming Nemo as the alternate agent
 
43
Common Issue: When a POA Is
Not Enough
 
Consider:
Revocation
Principal’s capacity to execute new POA-F
Alternate agent?
Petition the court for review of the agent’s
conduct
Guardianship
criminal and civil suit to recover money
 
44
 
Common Issue 7: When is a
POA Not Enough, Divorce
 
Nick Parker and Elizabeth James-Parker
were married when he executed a POA-
HC.  Mr. Parker named his wife as the
agent.  No alternate agent was named.
The couple has since divorced.  Mr.
Parker was injured in a camping
accident and he is now deemed
incapacitated.  May Ms. James
   (f/k/a James-Parker) act as the agent?
 
45
 
Common Issue 7: When is a POA
Not Enough, Divorce, cont’d
 
The ex-wife cannot act as agent under the POA-
HC.  Her authority to act became invalid upon
their divorce. In this case, there is no alternate
agent, so guardianship may need to be
considered.
Per statute, “the power of attorney for
healthcare is revoked and the power of
attorney for health care instrument is invalid.”
Wis. Stat. § 155.40(2).
 
46
 
Common Issue 8:
The Traveling Principal
 
47
 
Ms. Hall travels frequently between her
(inherited) spring and summer residence
in Wisconsin and her winter residence in
Florida.  Within the last five years, Ms. Hall
executed a POA in Florida.  During her
most recent visit to Wisconsin, she
became ill and was deemed
incapacitated.  How is her POA treated
in Wisconsin?
 
Common Issue 8:
The Traveling Principal, cont’d
 
48
 
Ms. Hall’s POAs:
Assuming Ms. Hall’s POA – HC was validly
executed and the authority needing to
be exercised is allowed by Wisconsin law
and provided by her POA-HC, then it
may be followed as it was drafted.  Her
POAF may also be followed to the extent
it is valid and consistent with Florida’s law
(if named).
 
QUESTIONS
?
 
 
49
 
Guardianship Support Center
 
50
 
The Wisconsin Guardianship Support Center (GSC) is a statewide
information resource that works with vulnerable adults, their families
and friends, guardians and other legally authorized representatives,
and professionals working with vulnerable adults.
Through a toll-free helpline, the GSC provides information on the
following subjects:
Guardianships,
Powers of attorney,
Protective placement,
Other advance directives, and
More.
Other services include a free quarterly newsletter, other
publications, an APS listserv available to professionals working with
vulnerable adults, and presentations on these topics throughout the
state
 
 
51
 
Note:  Use of this Presentation:
THIS POWERPOINT MAY BE USED AS A
REFERENCE TOOL BY THOSE WHO ATTENDED
THIS PRESENTATION.
THIS POWERPOINT IS NOT INTENDED FOR
GENERAL CONSUMER USE, AND IT MAY NOT
BE USED AS PART OF ANY OTHER
PRESENTATION WITHOUT THE EXPRESS
WRITTEN PERMISSION OF THE WI
GUARDIANSHIP SUPPORT CENTER.
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Explore the essential concepts of powers of attorney in Wisconsin, including self-determination, legal documentation, next of kin laws, and types such as health care and finance powers. Learn about the authority granted to agents and the implications of durable power of attorney.

  • Wisconsin
  • Powers of Attorney
  • Legal Decision-making
  • Self-determination
  • Guardianship

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  1. Wisconsin Powers of Attorney: Authority and Documents Attorney Grace Knutson Wisconsin Guardianship Support Center Greater Wisconsin Agency on Aging Resources, Inc. (GWAAR)

  2. What Will Be Discussed Today? 2 Core Concepts in Legal Decision- making Power of Attorney (POA) Basics Types Agents: Powers, duties, selection Stages Common Scenarios and Questions

  3. Core Concepts 3 Self-determination, a person s own right to decide for himself or herself, is innate. Recognition of this: Any person 18 and over is presumed to be able to manage his or her own financial and personal affairs. This presumption remains, including if the adult has a disability, unless the person is found incompetent by the court.

  4. Core Concepts 4 Wisconsin is not a next of kin or family consent state This means that an adult family member generally cannot make decisions for another adult family member without having the specific authority given to that family member by the court or the specific adult family member (i.e., POA).

  5. Core Concepts 5 What is a power of attorney (POA)? A legal document signed by a person (principal) to give another person (agent) the ability and legal authority to act on behalf of the signer

  6. 6

  7. 7 Order of Restrictiveness Guardian ship Self POA Rep. Payee* Conserva tor*

  8. Powers of Attorney 8

  9. Types of Powers of Attorney 9 Powers of Attorney for Health Care Powers of Attorney for Finance A legal document that allows the agent to handle matters related to the principal s health care A legal document that allows the agent to handle matters related to the principal s finances and property

  10. What does Durable POA mean? 10 Authority of an Agent to act remains after incapacity

  11. Powers of Attorney: Basic Concepts 11 Why one may want a Power of Attorney? Written and legal expression of and reflection of personal wishes if incapacitated Selection of own decision-maker Avoidance of a guardianship Avoid conflict or confusion Nomination of guardian if a guardian is needed Affordable: whether by an attorney or on one s own Creation and execution can be done (fairly) quickly

  12. Agents Authority 12 What kind of decisions may an agent make if acting under a Power of Attorney?

  13. Agents Authority 13 All agents: must act according to the principal s expressed wishes (and the law). If the principal s wishes are not known, then the agent must act in manner reflective of the principal s best interests and the law.

  14. Health Care Agents Authority 14 The agent may: Make health care-related decisions only Make end-of-life treatment decisions if specified in HCPOA Consent to nursing home or CBRF admission if specified in HCPOA

  15. HCPOA Agents Authority 15 The agent may not: Consent to the principal s admission into certain facilities; Consent to certain types of mental health treatment; and Act in manner inconsistent with the principal s expressed wishes, HCPOA, or the law

  16. Financial Agents Authority 16 Power of Attorney for Finances (POAF): Some powers are generally given while others must be expressly given. You choose what powers you want your agent to have.

  17. POAF Agents Authority 17 Generally designated powers include the power to manage the following: Real property, Digital property Personal property, Stocks and bonds, Bank accounts, The operation of entity or business, Estates, trusts, and other beneficial interests, Claims and litigation, Personal/family maintenance, Benefits, Retirement plans, and Taxes.

  18. POAF Agents Authority 18 Powers not included unless expressly and clearly stated: Create/amend/revoke,/terminate an inter vivos trust, Gifting, Create/change rights of survivorship or beneficiary designation, Delegate authority granted under the power of attorney, Waive the principal's right to be a beneficiary of a joint and survivor annuity, including a survivor benefit under a retirement plan, Exercise fiduciary powers that only the principal has authority to delegate, and Disclaim property.

  19. Selection of Agents 19 Are there any skills or traits that I should think about when I am choosing who I want my agent to be? May I choose more than one agent or have a back-up agent?

  20. Selection of Agents- Traits & Skills 20 Trust General appropriateness Particular skills Advocacy skills Location

  21. Selection of Agents- Traits & Skills 21 Legal Prohibition: HCPOA agent cannot be employee of health care provider if not related POAF and HCPOA agents do not have to be the same person.

  22. Selection of Agents 22 A successor/alternate agent (or agents) can be chosen for either type of POA. successor agents for POAFs alternate agents for HCPOAs

  23. Selection of Agents 23 Having co-agents is not generally recommended for either type of POA, even if agreement of agents is required in the POA. Common issue: What if agents cannot agree and an act needs to be performed? Legal ambiguity about validity for HCPOA co-agents.

  24. Important POA stages 24 Four key terms when considering process of POAs Execution Activation Deactivation Revocation

  25. Execution 25 Execution: Legal action of the principal consenting to terms of POA and signing the document. The principal must be sound of mind at the time of execution. Each POA has specific rules about how to execute each type of document.

  26. Execution 26 Power of Attorney for Health Care: Signed by principal, OR Signed by an adult at the principal s express direction and in his or her presence Signed in presence of 2 disinterested witnesses Witnesses must sign

  27. Execution 27 Power of Attorney for Finance: Signed by principal, OR Signed by another adult upon the principal's direction and his or her conscious presence Not required to be notarized (but strongly recommended) No witnessing requirement

  28. Steps Post Execution 28 Inform your agent(s) of his or her position and discuss with your agent(s) your wishes. Inform appropriate third parties of POA and consider whether to provide copies. Keep a list of all parties given a copy of the POA(s).

  29. The Traveling Principal 29 POA for Health Care POA for Finance Recognized in WI if: Complies with law of jurisdiction that determines the meaning and effect Meets requirements for a military power of attorney under 10 USC 1044b. Recognized in WI if: Executed according to laws of foreign state AND Agent authority complies with WI law

  30. Common Issue 1. Execution of POA 30 Mr. Rogers executed his own POA. He believes he has a valid POA, but it does not appear to have been executed correctly. It was signed by 1 witness and it was not notarized. Is this a valid POA?

  31. Common Issue: Execution of POA, cont d 31 What type of POA does Mr. Rogers have? POA-HC: Invalid Needs 2 witnesses POA-F: Valid but problematic: If it is a POA-F, there is no need to have any witnesses beyond the notary. If it is a POA-F, while notarization is not required, the presumption of genuineness exists when notarized. See Wis. Stat. 244.05.

  32. Activation 32 Process giving the agent authority to act. Immediate POA takes effect upon signing Springing POA does NOT take effect at the time of signing Most POAHCs and some POAFs are activated only if (and when) the principal is determined to be incapacitated and other necessary steps are performed.

  33. Common Issue: Activation 33 Ms. White had a severe allergic reaction to the pesticide found on the skin of an apple she ate. She is now in a coma. She has both a POA-HC and POA-F. Assuming she adopted the standard provisions, how can these documents be activated so her agents can act?

  34. Common Issue: Activation, cont d 34 Ms. White s POA-HC: Two doctors have opined that Ms. White is incapacitated and have signed a statement of incapacity. The POA-HC agent has been notified and the agent may now act. Ms. White s POA-F: Ms. White s POA-F was activated upon her signing the document. There is no separate need for her to be declared incapacitated to activate the POA-F.

  35. Deactivation 35 Process that shows the principal has regained his or her capacity after being declared incapacitated for POA purposes No legal requirement stating a POA must be formally deactivated exists. Why may you want to consider a formal deactivation? Clarifies state and removes questions about incapacity

  36. Common Issue: Deactivation & Revocation 36 During a hospital visit with Mr. Charming, Ms. White woke from her coma and had a miraculous recovery. She is no longer incapacitated. How does she deactivate her POAs? Does she need to revoke her POAs?

  37. Common Issue: Deactivation & Revocation, Deactivation and Ms. White 37 Ms. White s POA-HC: The 2 physicians that declared Ms. White incapacitated signed a statement saying that, in their medical opinion, she is no longer incapacitated. A copy of that statement was provided to her agent and other health care providers and was included with her medical records. Ms. White s POA-F: Because her POA-F was activated upon signing, Ms. White does not have to do anything her incapacity and regained capacity do not have an effect on the POA-F.

  38. Revocation 38 I am not happy with my POA agent (or POA). I want to revoke my POA. How do I do this?

  39. Revocation 39 Power of Attorney for Health Care: Revocation: at any time and may revoke by: Canceling, defacing, obliterating, burning, tearing or otherwise destroying the power of attorney for health care instrument or directing another in the presence of the principal to so destroy the power of attorney for health care instrument. **Executing a statement, in writing, that is signed and dated by the principal, expressing the principal's intent to revoke the power of attorney for health care. Verbally expressing the principal's intent to revoke the power of attorney for health care, in the presence of 2 witnesses. Executing a new HCPOA instrument.

  40. Revocation 40 Power of Attorney for Finance: Revocation: at any time law states agent s authority terminates when principal revokes authority **Recommended: Draft and sign short statement revoking agent s authority and provide copies of statement to appropriate parties, including the agent Execution of new POAF does not revoke prior POAF unless expressly stated.

  41. Changes to POA Post Execution 41 Changes made by hand or an addendum would be invalid Clearly revoke the old POA and execute a new POA naming the new agent

  42. Common Issue: Post-Execution Changes 42 Ms. Dory is competent but is sometimes forgetful. When she executed her POA, she forgot that she wanted to name her adult stepson, Nemo, as a successor agent. Can she handwrite his name on the POA and designate him as a successor agent?

  43. Common Issue 4: Post-Execution Changes, cont d 43 No, Ms. Dory cannot simply add a new agent to be the POA-F agent. New agents, new powers, crossed off old agents and powers, and other significant changes cannot be done. While the addition/removal may not invalidate the entire POA, the change is invalid. What to do? Clearly revoke the old POA and execute a new POA naming Nemo as the alternate agent

  44. Common Issue: When a POA Is Not Enough 44 Consider: Revocation Principal s capacity to execute new POA-F Alternate agent? Petition the court for review of the agent s conduct Guardianship criminal and civil suit to recover money

  45. Common Issue 7: When is a POA Not Enough, Divorce 45 Nick Parker and Elizabeth James-Parker were married when he executed a POA- HC. Mr. Parker named his wife as the agent. No alternate agent was named. The couple has since divorced. Mr. Parker was injured in a camping accident and he is now deemed incapacitated. May Ms. James (f/k/a James-Parker) act as the agent?

  46. Common Issue 7: When is a POA Not Enough, Divorce, cont d 46 The ex-wife cannot act as agent under the POA- HC. Her authority to act became invalid upon their divorce. In this case, there is no alternate agent, so guardianship may need to be considered. Per statute, the power of attorney for healthcare is revoked and the power of attorney for health care instrument is invalid. Wis. Stat. 155.40(2).

  47. Common Issue 8: The Traveling Principal 47 Ms. Hall travels frequently between her (inherited) spring and summer residence in Wisconsin and her winter residence in Florida. Within the last five years, Ms. Hall executed a POA in Florida. During her most recent visit to Wisconsin, she became ill and was deemed incapacitated. How is her POA treated in Wisconsin?

  48. Common Issue 8: The Traveling Principal, cont d 48 Ms. Hall s POAs: Assuming Ms. Hall s POA HC was validly executed and the authority needing to be exercised is allowed by Wisconsin law and provided by her POA-HC, then it may be followed as it was drafted. Her POAF may also be followed to the extent it is valid and consistent with Florida s law (if named).

  49. QUESTIONS ? 49

  50. Guardianship Support Center 50 The Wisconsin Guardianship Support Center (GSC) is a statewide information resource that works with vulnerable adults, their families and friends, guardians and other legally authorized representatives, and professionals working with vulnerable adults. Through a toll-free helpline, the GSC provides information on the following subjects: Guardianships, Powers of attorney, Protective placement, Other advance directives, and More. Other services include a free quarterly newsletter, other publications, an APS listserv available to professionals working with vulnerable adults, and presentations on these topics throughout the state

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