Understanding Care Home Staff Vaccination Requirements in November 2021

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This information provides details regarding the vaccination requirements for care home staff, including key dates for vaccination deadlines, exemptions, and the process for obtaining a NHS Covid Pass exemption. It outlines the importance of staff being fully vaccinated or having valid exemptions to continue working in care homes, emphasizing the November 11 deadline for compliance.


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  1. Care Home Staff Vaccinations Vaccination as Condition of Deployment & Exemptions explained November 2021 NHS England and NHS Improvement

  2. Change log 16/11/2021 Slide 10 question 3 changed links New slides: slides 11 - 13

  3. Care home staff vaccinations key dates The below information is based on the most up to date understanding of the London regional team, of the situation for care home staff relating to the requirement to be fully vaccinated by 11thNovember: Date Requirement Latest date for staff who are not exempt to have their first vaccine in order to be fully vaccinated by 11thNov Latest date for staff who are not exempt to have had their second vaccine Staff who have not received both doses or are not self-certified as exempt or vaccinated abroad, or do not have medical exemption will not be able to work in the care home beyond this date Staff who believe that they are exempt, or were vaccinated abroad, need to have completed the temporary self-certification in order to continue to work in the care home In London, we are recommending 11thNovember as the cut-off date for staff who wish to prove their exemption, to apply for the COVID PASS medical exemption. For staff who apply for medical exemption but are told that they are not exempt, this medical ruling overrides their self-certification; they are no longer eligible to continue working in the care home. Self-certification of medical exemptions is no longer considered valid. Those staff who did not apply for medical exemptions are no longer able to work in the care home. Only those who are double vaccinated, medically exempt or who self-certify as having been vaccinated abroad can continue to work in the care home. 16thSept 11thNov 24thDec

  4. NHS Covid Pass Exemptions process 119 will pre-populate an assessment form (including name/ GP name/ NHS no. and take accessibility preferences) Contacts 119; pre- screening completed to confirm medical reason for application Pre-populated assessment form is processed and posted out to the applicant Gov.uk guidance on exemptions Applicant s GP/ specialist review form and may consult GP record and clinical guidance Applicant supplements the form with the medical exemption reason/ any supplementary evidence and return it to their identified GP/ specialist Applicant receives a letter of confirmation/ rejection GP submits answer to the Summary Care Record of the patient If successful, the individual will be able to access the NHS COVID Pass on the NHS App or non-digital alternatives (the letter can be used as proof). Applicant must inform their employer of the outcome. Employer to update Covid Pass status on Capacity Tracker If it is rejected, any self-certification will cease to apply.

  5. 01 Questions for Care Homes Transforming London s health and care together 5

  6. Care home staff vaccinations clarifications Question Answer Phone the NHS COVID Pass service on 119 to ask for an NHS COVID Pass medical exemptions application form. The call handler will ask you some questions (name, date of birth, NHS number, name of GP/ specialist clinician). If you re eligible to apply, you ll get an application form by post. Return your application form to the GP or relevant clinician stated on the form. Your application will be clinically reviewed by your doctor, specialist or midwife. Your GP, specialist or midwife may ask to speak with you if needed, but you won t need to book this when you submit your application. You ll automatically get the results of your application by post 2 to 3 weeks after applying. You don t need to contact your GP or the clinician reviewing your exemption unless they ask you to contact them. If you get a medical exemption you can use the domestic NHS COVID Pass wherever you need to. The pass won t show others that you have a medical exemption, just that you have the NHS COVID Pass. See more information here. How do staff apply for a medical exemption?

  7. Care home staff vaccinations clarifications Question Answer Upon applying for an exemption through 119, do people receive notification of request? There is currently no notification of application for a medical exemption on the COVID PASS through 119, although we have asked if it is possible to add this information. Does the clinician see the staff member applying for a COVID PASS face to face? Do they then inform the member of staff of their exemption status yes/no? The clinician sees the application form, with the justification for the application, and has access to the person s patient records. They use these and the guidance in order to come to a decision. Applicants are asked not to call their GP directly about this. The decision is communicated to applicants by a letter that is generated when the GP enters their judgement on Summary Care Record. If a staff member s exemption application is denied, can they appeal against the GP decision? No, the clinician has access to the applicant s patient records and the full guidance, which clearly states the few circumstances which may mean that someone is exempt. Their decision is final. The final deadline to receive a medical exemption is 24th December. The process can take up to 3 weeks. To avoid possible further delays, we recommend that staff apply for their medical exemption COVID Pass by 11th November. Is there a cut-off date for staff to apply for medical exemption?

  8. Care home staff vaccinations clarifications Question Answer What if a staff member catches COVID-19 before their second vaccine? If you catch Covid-19, you have to wait 28 days since either you tested positive or you first displayed symptoms, so this may cause a delay in getting your first or second vaccine. If this is the case for you, and it is likely to cause a delay in being fully vaccinated by 11th November, you can self-certify as exempt until you can get your second dose (before 24th December). Can people who have had their first vaccine, but not their second vaccine by 11th November continue to work in the care home? Time-limited exemptions will also be available for those with short-term medical conditions (eg have recently had Covid-19) If the staff member had their first vaccine before 16th September, and was not able to have their second one before 11th November due to ill-health, such as catching Covid-19, staff can use or apply for a time-limited exemption. However, there are currently no plans to enable those who got their first vaccine after 16th September and therefore will not have had their second vaccine by 11th November, to continue to work in the care home, until they get their second vaccine. This means that they cannot work in, or enter the care home until they have had their second vaccine.

  9. Care home staff vaccinations clarifications Question Answer Will self-certification for staff vaccinated abroad still count after 24th December, or will there be the option to get a COVID PASS to demonstrate this? There is currently no option to update the COVID PASS to demonstrate vaccination abroad. Staff vaccinated abroad are therefore advised to continue to self-certify their vaccination status, which they can do using this letter template. They may also have documentation from the country where they were vaccinated, which they could evidence with their employer alongside the letter. What happens if the applicant applies for exemption in plenty of time and there is a delay (beyond 24th Dec) in the clinician providing a response? Applicants are advised to call 119 to seek advice if they have applied for medical exemption and have not heard back by 24th December. They are advised to apply as early as possible; it is recommended to apply no later than 11th November to ensure that a response is received on time. For staff who are denied medical exemption, but have self-certified, will they be able to continue to work in the care home until 24th December? No. The medical ruling that they are not exempt will override their self- certification, so they will not be able to continue to work in the care home after 11th November. After the 24th December, can applicants for jobs in care homes self-certify as exempt? Applicants who were vaccinated abroad can continue to self-certify this and apply for jobs in care homes after 24th December. Those who are self-certifying as being exempt from getting vaccinated will not be able to work in care homes; it will be a requirement for new and existing staff to either have been double vaccinated, or to have a medical exemption COVID Pass.

  10. Care home staff vaccinations clarifications Question Answer Are visiting health or other professionals allowed to enter the care home if they are unvaccinated? From 11 November 2021 care homes must only allow individuals who are fully vaccinated against COVID-19 (or medically exempt) entry inside of a care home. This requirement will apply to those visiting a care home in a professional capacity unless medically exempt, or if the person is entering the care home in case of an emergency. Are booster vaccines mandatory? No, they are not. We will update this document if anything changes. Where can I find out more information about how to record vaccination status for staff and for visiting professionals? For best practice on recording data on vaccination status of staff and visiting professionals, see: - CQC Statement on COVID-19 vaccination of people working/deployed in care homes: the role of the Care Quality Commission see Ongoing monitoring and inspection for best practice on the different requirements for recording status for staff, and for recording status for visiting professionals

  11. Care home staff vaccinations clarifications Question Answer How do care home staff who are not registered with a GP or don t have an NHS number apply for medical exemption? (The concern is if they temporary register the clinicians will not have any info on medical history etc). You have to be registered with a GP in England to access the NHS COVID Pass, and therefore access the medical exemptions process. Temporary registration is fine the process allows patients to provide their GP/clinician with supporting evidence. Are 119 call handlers triaging for care staff meeting the exemption criteria or purely processing requests for exemption forms? 119 are screening to ensure people are applying for medical reasons (rather than for beliefs etc.) currently about 20% of callers receive an application form. Is there a timeline that states an employee has to notify the employer within XX days from receiving the outcome of their formal medical exemption request? If not, is there anything stopping the employee notifying the employer on 23rd December? No, individuals are not obligated to inform employers earlier than the 24 December deadline for formal exemptions. Linked to the extension, when do you expect allowing new recruits to be deployed 21 days after they have received their 1st dose of vaccination, with their 2nd dose within 10 weeks of the first will be applied to care homes? Can we confirm it is likely this won t be an available option until 2022? The staff member would not be exempt. If the employee has not received an exemption or been fully vaccinated, they cannot enter the indoor premises of the care home. Care homes could explore redeployment into any alternative role where vaccination or medical exemption is not required, until the staff member has had both doses. This could include roles without direct contact with residents outside of the care home (for example at a head office).

  12. Care home staff vaccinations clarifications Question Answer Does the guidance on applying for formal medical exemption make clear that a staff member has to do this asap? There is a concern that staff could just wait until the 24 Dec and never apply and then leave The guidance clarifies the time estimated for the process to be completed, it is up to the person to then apply with sufficient time to complete the process prior to the deadline. We would advise staff to apply for formal medical exemption as soon as possible. Is it possible to request the exemption form via email to speed up the exemption process? Staff are reporting waiting for up to 45 minutes to get through on 119 to request the exemption paperwork and a further 2-3 weeks to receive the exemption paperwork to fill in and submit to their GP. Internal reporting is showing a much shorter wait time of 3 seconds on average. We have notified the team about this issue and they are looking into how they can improve the service. Upon applying for an exemption through 119, do people receive notification of request? This is being asked for by providers so they can be assured that staff are making the request as at present they only have the word of the staff member and it is also taking some time for the staff to receive the paperwork. Individuals applying for an exemption through 119 will receive an application form in approximately 5 days. We have fed this recommendation back to the team and they are investigating if it s possible to have email confirmation that a letter is on the way.

  13. Care home staff vaccinations clarifications Question Answer Is there a way to find out the numbers of applications for exemptions through 119? It would be really helpful to know how many people have applied/ are applying so when reviewing the workforce data it would provide information to triangulate the figures of those staff who are not vaccinated, and who say they have applied for exemption. There is data available showing the total numbers who have applied for exemptions. However, this data doesn t distinguish between VCOD applicants and those applying for travel, domestic certification, or other reasons. The only data available currently on exemptions for care home staff is that collected in Capacity Tracker but this only shows approved exemptions, not the numbers who have applied.

  14. How staff members can show proof of vaccination or medical exemption In order to enable their employer to keep up to date records about vaccination uptake in the care home, staff must show proof of having had the vaccination or their medical exemption. If someone lives in England, they can show proof of their vaccination or exemption status using one of these: NHS COVID Pass on the NHS App NHS App online an NHS COVID Pass letter Someone should only need to show proof of their vaccination or exemption status once for the care home to take a record, unless this changes. Care home managers can decide to do checks more often, but there is no requirement to do so. Staff vaccinated abroad should continue to self-certify their vaccination status, which they can do using this letter template. They may also have documentation from the country where they were vaccinated, which they could evidence with their employer alongside the letter.

  15. Checking someone is vaccinated Checking someone is vaccinated Storing vaccination status data Care homes must keep records about vaccination and exemption checks to comply with the new law, and process the information in line with data protection law (UK GDPR). The registered person may need to share these records with the CQC. Find out more about data protection, and ensuring that you do not hold the information for longer than is necessary, and do not use the data in ways people would not reasonably expect. What to record The registered person should keep a record of: the vaccination or exemption status of staff members and the date that the status was last checked the vaccination or exemption status of those entering the care home unless exempt and the date that the status was last checked There is no requirement for registered persons to record the clinical reason behind the exemption - they should only record whether a person is medically exempt or not. If someone is entering a care home to resolve an emergency (eg an emergency plumber or paramedic), there is no need to check their vaccination status. Individuals entering a care home only need to demonstrate vaccination status on the first occasion they enter or register, and the registered person should record their status on the care home s local system (for example IT system, paper file and so on). All subsequent checks of individuals who have previously demonstrated vaccination status can be carried out via the records which will state the date and time the individual proved their status. Care homes will be able to use these records as proof of vaccination status, to reduce the burden of having to re-check every individual. Care home managers can also decide to check more often, if preferred, but there is no requirement to do so. Records should be checked regularly to ensure they are up to date. Care homes are required to report the vaccination status of all residents, staff and agency staff on Capacity Tracker. This includes whether they have had their first and second doses, their booster and/or flu vaccines, and for staff and agency, whether they have self-certified as exempt or have a medical exemption. If you are unsure how to do this, check with your local System Champions or SPOCs, email necsu.capacitytracker@nhs.net, or call 0191 6913729.

  16. Vaccination status of non-staff members entering care home You must check the vaccination or exemption status of non-staff member professionals entering the care home. Be clear about data you need to/ are able to collect and store. See CQC Statement on COVID-19 vaccination of people working/deployed in care homes: the role of the Care Quality Commission see Ongoing monitoring and inspection for best practice on the different requirements for recording status for staff, and for recording status for visiting professionals If it s an emergency, you do not need to check or record vaccination status, please do not stop professionals entering the care home in the case of an emergency.

  17. Enforcing the regulations How will the regulations be enforced? Will you take action against homes that don t require their staff to be vaccinated? What happens if a worker lies about being vaccinated or exempt? The registered person needs to see proof of vaccination in order to confirm someone has been vaccinated. Individuals can choose to use the existing NHS COVID Pass service to show the registered person their vaccination status. Any enforcement would be carried out by the regulator, the Care Quality Commission (CQC), which has a range of enforcement powers to act where a care home provider does not meet the requirements of this regulation. CQC consider compliance with infection prevention and control measures, including testing for COVID-19, when carrying out their regulatory activity, and take proportionate action where they consider people using services/care home residents to be at risk of harm. Providing false information about exemption may result in disciplinary action.

  18. 02 Criteria for exemptions Transforming London s health and care together 18

  19. What criteria are applied to make a decision on whether the staff member is exempt or not? There are very few criteria for concluding that a staff member is exempt from getting the vaccine. The criteria are based on advice from JCVI and the Green Book on Immunisation against infectious disease (COVID-19: the green book, chapter 14a) as well as consultation with senior clinicians. Examples of medical exemptions from COVID-19 vaccination could include individuals: With learning disabilities or autistic individuals, or with a combination of impairments which result in the same distress, who find vaccination and testing distressing because of their condition and cannot be achieved through reasonable adjustments such as provision of an accessible environment. With medical contraindications to the vaccines such as severe allergy to all COVID-19 vaccines or their constituents. Who have had adverse reactions to the first dose (e.g. myocarditis). Receiving end of life care where vaccination is not in the individual s interests. Time-limited exemptions will also be available for those with short-term medical conditions (e.g. people receiving hospital care or receiving medication which may interact with the vaccination). A time-limited exemption is also available for pregnant women should they choose to take it. Exemptions for conditions listed in the Summary of Product Characteristics for each of the approved Covid-19 vaccines (Pfizer, AstraZeneca and Moderna) may also be considered. Other medical conditions could also allow you to get a medical exemption.

  20. Question Answer What about care home workers who are pregnant? JCVI has advised that women who are pregnant should be offered vaccination at the same time as non-pregnant women, based on their age and clinical risk group. Clinicians should discuss the risks and benefits of vaccination with the woman. Time-limited medical exemptions are an option for pregnant women. It is up to a woman to make an informed choice about whether to proceed with vaccination or not. There have been no specific safety concerns identified with any brand of COVID-19 vaccines in relation to pregnancy. Data shows that vaccines are effective in protecting people from serious illness from COVID-19. Though uncommon, severe illness due to COVID-19 is more likely in later pregnancy. Pregnant women who do get symptomatic COVID-19 infection are 2 to 3 times more likely to give birth to their baby prematurely. Any pregnant women who have questions or concerns about the vaccine can speak to their GP, midwife or obstetrician to get more information and advice. Even if they have previously declined the vaccine, they can book an appointment to get their jab on the NHS National Booking Service website or call 119 between 7am and 11pm. The regulations will apply to all staff working in a CQC-regulated care home for people requiring nursing or personal care in England, including those who are breastfeeding or planning to get pregnant, unless they have a medical reason not be vaccinated. Women who are planning pregnancy, are in the immediate postpartum, or are breastfeeding can be vaccinated with any Covid-19 vaccine, depending on their age and clinical risk group. All the vaccines are subject to rigorous testing before they can be given to the public. There is no evidence to suggest the vaccines can cause problems with fertility. The British Fertility Society (BFS) and Association of Reproductive and Clinical Scientists (ARCS) say there is absolutely no evidence, and no theoretical reason, that any of the vaccines can affect the fertility of women or men. What about care home workers who are breastfee ding, or trying to get pregnant?

  21. 03 Process for GPs and Specialist Clinicians Transforming London s health and care together 21

  22. Care home staff vaccinations process for GPs Question Answer Who certifies the exemption request? The person requesting the exemption will be asked to tell the 119 call handler the name of their own GP or specialist clinician. This is who the applicant will send their form to. What does the GP/ clinician have to do? If applicant contacts clinicians before they have received a form, advise them to contact 119. The GP or specialist clinician will receive the completed form, with the applicant s justification for requesting exemption. The clinician must consider the application, together with the guidance for clinicians on exemptions, to either approve or reject the request. They may consult the person s GP record and the clinical guidance. GP submits answer to the Summary Care Records application (SCRa). This will enable a letter to be generated to inform the applicant of the outcome. How long do GPs/ clinicians have in order to complete the request? A maximum period of 3 weeks is given, in order to complete this process. What are the payment arrangements for GPs for this? The General Medical Services Statement of Financial Entitlements (Amendment) (no.2) Directions 2021 have been updated to allow for a fee to be claimed, the relevant information can be found on page 47, reproduced below for ease of reference: Payment - (2) The Board must pay a Contractor an IoS fee of 44.00 in respect of each response to a valid exemption confirmation request (a) that the Contractor makes. (3) The Board must make the payment referred to in paragraph (2) by the end of the calendar month following the calendar month in which the Contractor responded to a valid exemption confirmation request. Eligibility for payment - (4) A Contractor is eligible for the IoS fee referred to in paragraph (2) if the Contractor responds to the valid exemption confirmation request by recording its response on the SCRa in relation to the relevant patient.

  23. Care home staff vaccinations process for GPs Question Answer Does the clinician see the staff member applying for a COVID PASS face to face? Do they then inform the member of staff of their exemption status yes/no? The clinician sees the application, with the justification for the application, and has access to the person s patient records. They use these and the guidance for clinicians in order to come to a decision. Applicants are asked not to call their GP directly about this. The decision is communicated to applicants by a letter that is generated when the GP enters their judgement on Summary Care Record. If a staff member s exemption application is denied, can they appeal against the GP decision? No, the clinician has access to the applicant s patient records and the full guidance, which clearly states the few circumstances which may mean that someone is exempt. Their decision is final. Can I get more information on the position of the British Medical Association and the Londonwide Local Medical Councils on this process? This briefing from the Londonwide Local Medical Councils spells out more details about the process, the legal contractual requirements, and the payments that have been negotiated.

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