The 6 Cs of Effective Care: A Guide to Compassionate Healthcare
6 C’s
•
Care
•
Compassion
•
Competence
•
Communication
•
Courage
•
Commitment
https://www.england.nhs.uk/6cs/wp-
content/uploads/sites/25/2015/03/introducing-the-
6cs.pdf
Care
•
Care is our core business and that of our organisations; and the care
we deliver helps the individual person and improves the health of the
whole community.
•
Caring defines us and our work.
•
People receiving care expect it to be right for them consistently
throughout every stage of their life
C
o
m
p
a
s
s
i
o
n
•
Compassion is how care is given through relationships based on
empathy, respect and dignity.
•
It can also be described as intelligent kindness and is central to how
people perceive their care
C
o
m
p
e
t
e
n
c
e
•
Competence means all those in caring roles mist have the ability to
understand an individual’s health and social needs.
•
It is also about having the expertise, clinical and technical knowledge
to deliver effective care and tre
C
o
m
m
u
n
i
c
a
t
i
o
n
•
Communication is central to
successful caring
relationships and to effective
team working.
•
Listening is as important as
what we say. It is essential for
‘No decision without me’.
•
Communication is the key to
a good workplace with
benefits for those in our care
and staff alike.
C
o
u
r
a
g
e
•
Courage enables us to do
the right thing for the
people we care for, to
speak up when we have
concerns.
•
It means we have the
personal strength and
vision to innovate and to
embrace new ways of
working.
C
o
m
m
i
t
m
e
n
t
•
A commitment to our patients and populations is a cornerstone of
what we do.
•
We need to build on our commitment to improve the care and
experience of our patients.
•
We need to take action to make this vision and strategy a reality for
all and meet the health and social care challenges ahead.
Let’s look at the workbook together
•
In groups pick a standard and think of your workplace
•
How are you going to achieve and show your assessor that you have
achieved the desired learning.
•
Tip---think of some SMART goals to help you
Care, compassion, competence, communication, courage, and commitment are the cornerstones of effective healthcare delivery. These core values define how care is given, emphasizing empathy, respect, expertise, and effective communication. By embodying these principles, healthcare professionals can provide high-quality care that meets the diverse needs of individuals and communities.
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Presentation Transcript
6 Cs Care Compassion Competence Communication Courage Commitment https://www.england.nhs.uk/6cs/wp- content/uploads/sites/25/2015/03/introducing-the- 6cs.pdf
Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life
Compassion Compassion
Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care
Competence Competence
Competence means all those in caring roles mist have the ability to understand an individual s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and tre
Communication Communication Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for No decision without me . Communication is the key to a good workplace with benefits for those in our care and staff alike.
Courage Courage Courage enables us to do the right thing for the people we care for, to speak up when we have concerns. It means we have the personal strength and vision to innovate and to embrace new ways of working.
Commitment Commitment
A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients. We need to take action to make this vision and strategy a reality for all and meet the health and social care challenges ahead.
Lets look at the workbook together In groups pick a standard and think of your workplace How are you going to achieve and show your assessor that you have achieved the desired learning. Tip---think of some SMART goals to help you
