Telecom Performance Review & Action Points for Improvement

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Achievements and targets for landline and broadband services in 2018-19 are analyzed with a focus on monthly progress. Action points include conducting Telephone Adalats, offering discounts for bill settlement, optimizing cable pair availability, leveraging social media for promotion, strengthening lead generation, involving DSA for new connections, and reducing MTTR for improved customer retention.


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  1. Landline Achievement in 2018-19 & Target for March-19 Target /Mth 70 March Target 74 SSA Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 BGR BLS BPD BER BPT BBS CK DKL KJR KPT PBN RKL SBP Total 20 57 62 50 43 50 22 29 44 55 49 64 128 99 103 78 81 76 154 160 104 80 95 126 26 56 43 45 35 24 28 88 70 38 41 65 73 77 100 94 117 102 84 94 209 210 149 107 174 164 12 29 28 32 13 18 14 55 60 16 20 23 46 473 698 702 702 694 678 648 1025 920 704 724 854 751 178 312 310 329 319 319 233 433 690 227 240 298 361 82 138 120 84 69 57 67 187 160 89 111 67 156 27 38 32 41 24 27 19 65 70 34 54 48 53 51 151 128 103 104 75 84 193 110 83 84 36 161 16 33 30 24 25 18 17 53 60 16 28 29 44 46 77 95 51 58 69 45 142 170 66 65 95 118 54 105 91 71 61 78 56 136 200 87 85 80 113 1126 1683 1919 2215 1922 1834 1752 1625 1578 1403 2814 2950 1642

  2. Broadband Achievement in 2018-19 & Target for March-19 Target / month 70 160 70 200 60 900 680 160 70 100 60 170 200 2900 Apr-18May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19March SSA Target 77 149 77 199 56 708 498 180 53 212 53 104 173 BGR BLS BPD BER BPT BBS CK DKL KJR KPT PBN RKL SBP Total 34 57 24 76 12 339 104 69 21 59 14 42 59 910 1241 1296 1574 2023 1803 1713 1558 1384 1463 1252 2428 30 74 29 165 7 471 188 68 15 80 15 44 55 50 60 29 119 21 469 195 92 26 76 29 60 70 61 96 52 166 17 585 241 90 39 40 30 72 85 53 124 64 156 47 590 346 150 44 177 41 87 144 60 115 46 97 30 486 415 140 37 167 34 80 96 64 85 38 106 33 502 378 128 24 158 27 83 87 45 95 39 117 32 490 357 82 40 113 28 56 64 37 76 32 92 18 496 273 76 19 98 27 56 84 63 86 22 87 15 455 471 329 225 81 21 104 44 55 101 26 72 44 102 12 72 17 97 18 48 48

  3. Action point to achieve Target Review Closed connection by conducting at least 4 Telephone Adalats per SSA per month. Allow permissible discount to settle the bill and restore the closed connection. Review NIL-CDR and NIL-IPDR to avoid subsequent closure of the connection. For providing new connection, DP wise availability of cable pair should be analysed and all inhabitants nearby that DP must be approached with our different plans.

  4. Action point to achieve Target Use social media for popularising our different Plans and promotional offers. Make UDAAN team stronger for new lead generation and conversion connection. Involve DSA for generation of new connection. Regarding Broadband connection, existing Landline customers should be approached to avail the free trial. Above all , MTTR ( Mean time to repair ) / fault restoration time has to be minimised to avoid churning of customers. to actual

  5. FTTH Achievement in 2018-19 & Target for March-19 2018 2019 SSA Target March Target /Mth Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb 463 627 766 265 638 614 429 502 BBS 441 225 380 430 203 179 386 93 127 208 127 322 CK 110 125 123 160 72 3 13 18 25 17 60 RKL 5 14 11 14 88 20 2 1 3 12 17 4 SBP 3 0 2 0 3 897 1244 Total 363 559 354 516 604 781 843 593 858 730

  6. LANDLINE DISCONNECTION ( 2018-19 ) Connections as on 31-03-2018 6457 18966 6648 20075 3276 81880 51782 17887 4917 16075 4349 11652 16767 260731 LL Closed by Subs. Total LL Close SSA % age LL DNP % age % age 511 1147 408 1632 261 4073 4469 1344 376 1166 166 1278 1264 18095 8% 6% 6% 8% 8% 5% 9% 8% 8% 7% 4% 11% 8% 7% 1840 5209 2483 2672 509 7986 8655 2593 1295 2590 1599 1327 2561 41319 28% 27% 37% 13% 16% 10% 17% 14% 26% 16% 37% 11% 15% 16% 2351 6356 2891 4304 770 12059 13124 3937 1671 3756 1765 2605 3825 59414 36% 34% 43% 21% 24% 15% 25% 22% 34% 23% 41% 22% 23% 23% BGR BLS BPD BER BPT BBS CK DKL KJR KPT PBN RKL SBP TOTAL

  7. BROADBAND DISCONNECTION ( 2018-19 ) Connections as on 31-03-2018 3989 7286 3323 8699 1905 33327 20159 7821 2546 7858 2323 4875 7085 111196 BB Closed by Subs BB Close for DNP Total BB Close SSA % age % age %ge BGR BLS BPD BER BPT BBS CK DKL KJR KPT PBN RKL SBP TOTAL 373 613 300 1105 194 4264 3116 795 226 716 137 870 752 13461 9% 8% 9% 13% 10% 13% 15% 10% 9% 9% 6% 18% 11% 12% 1013 1755 968 1249 317 2760 2702 984 660 1200 890 526 953 15977 25% 24% 29% 14% 17% 8% 13% 13% 26% 15% 38% 11% 13% 14% 1386 2368 1268 2354 511 7024 5818 1779 886 1916 1027 1396 1705 29438 34% 33% 38% 27% 27% 21% 29% 23% 35% 24% 44% 29% 24% 26%

  8. How to Arrest Disconnection From the total disconnection figure, it is observed that, particularly the disconnection due to non-payment (DNP) is very high. To arrest DNP, customer must be persuaded from the OGB stage. In case it becomes ICB , then the Accounts Officer along with the field staff must visit the customer for further persuasion. At present arresting one disconnection is equivalent to adding one connection. Regarding voluntary closure, CSC/SDO and AGM concerned must conduct the exit interview of the customer try to solve his problems & convincing him for retention. In case customer cites financial difficulty, he may be persuaded to take other alternative suitable plan . The SDO/AGM concerned must take the responsibility to provide hassle free service to our esteemed customers.

  9. Mean Time to Repair Fault ( MTTR ) for the month February - 2019 SSA LANDLINE ( in Hrs ) BROADBAND ( in Hrs ) BALANGIR BALASORE BARIPADA BERHAMPUR BHAWANIPATNA BHUBANESWAR CUTTACK DHENKANAL KEONJHAR KORAPUT PHULBANI ROURKELA SAMBALPUR Odisha Circle 96.83 69.15 189.74 122.30 79.39 71.36 53.60 47.60 68.91 71.32 126.00 37.21 115.18 88.32 99.38 52.79 107.96 71.62 84.66 49.82 45.93 47.78 81.29 51.92 53.31 28.42 76.00 65.34

  10. OFC Fault Network Reliability Report 2018-19 ( based on Transnet ) Avg. (%) Total RKM in the SSA Apr 2018 May 2018 Jun 2018 Jul 2018 Aug 2018 Sep 2018 Oct 2018 Nov 2018 Dec 2018 Jan 2019 SSA 1202.847 90.81 88.92 92.14 89.11 92.30 94.15 97.83 93.44 77.98 64.24 88.09 96.22 96.78 96.88 97.01 95.74 96.22 96.90 96.35 95.24 94.64 96.02 85.29 94.96 94.77 91.97 94.18 90.40 92.38 94.42 95.29 94.62 94.62 94.88 93.64 99.17 97.84 98.36 98.70 99.01 98.86 97.95 98.54 81.17 87.38 91.41 92.54 92.23 90.13 83.39 87.73 98.05 97.55 98.29 97.05 98.56 98.55 98.42 98.05 96.82 97.27 96.54 95.76 94.58 94.51 95.02 95.91 91.67 95.87 97.75 94.41 95.64 93.26 91.88 92.17 94.32 94.27 94.24 94.17 94.18 94.17 94.18 94.06 92.23 91.87 90.49 88.31 90.20 93.00 93.57 90.35 96.01 96.96 96.22 96.38 96.55 97.12 96.55 96.45 90.81 87.92 87.46 89.25 84.15 92.75 94.27 89.59 94.25 94.60 95.21 94.36 94.75 94.41 92.96 94.30 BLS BPD 868.129 96.19 95.92 95.63 BER 1598.971 96.72 95.73 96.46 BPT 1062.765 95.31 93.89 90.57 BBS 2690.244 99.04 98.53 97.98 BGR 961.192 77.47 90.87 90.72 CK 2850.196 98.08 98.10 97.89 DKL 1133.716 96.20 95.73 96.70 KJR 764.580 80.87 93.24 87.06 KPT 2222.142 94.10 94.13 92.86 PBN 1003.689 88.03 89.67 86.17 RKL 1144.817 96.58 95.33 96.75 SBP 1502.255 89.43 91.70 88.17 OR 19005.543 93.74 94.76 93.92

  11. Wi-Fi Hotspot Project-Backhaul status MDO PHASE-I PHASE-II Targets 31st Mar'19 Total Pending Backhaul 18 30 8 56 12 14 56 9 14 40 8 0 2 267 15th Mar'19 11 20 8 34 6 8 34 9 8 24 8 0 2 172 Backhaul Pending 1 0 0 5 1 0 5 0 0 2 0 0 0 14 Backhaul Pending Target 17 30 7 51 9 14 47 9 14 38 8 0 0 244 Backhaul Pending SSA Total 20 30 20 30 15 40 55 30 10 25 10 10 25 320 Target 17 33 15 51 9 14 47 18 14 44 8 10 30 310 BALANGIR BALASORE BARIPADA BERHAMPUR BHAWANIPATNA BHUBANESWAR CUTTACK DHENKANAL KEONJHAR KORAPUT PHULBANI ROURKELA SAMBALPUR Grand Total 7 10 0 22 6 6 22 0 6 16 0 0 0 93 2 3 2 1 2 8 4 2 3 2 7 20

  12. Rural/MDO Wi-Fi Hotspot Project ISSUES RELATED TO WI-FI Hotspots. Keep the pending backhauls ready as per target. Fault monitoring at SSA level by nodal officer daily. Update Hotspot status in portal on daily basis. Co-operate vendor during installation & AT. Complete required ERP activities in time. Proper marketing activities be undertaken for public awareness.

  13. BHARATNET PROJECT in Odisha At a Glance Total Number Covered in Phase-I Laying of OFC by PGCIL Number of Revenue Districts 30 18 Number of Blocks Number of GPs 314 6799 181 3806 Total Number of OLTs Provisioned under Phase-I Total Number of FTTH Conn. Provided to GPs under Phase-I Incremental OF Cable laid by BBNL 225 Commissioned 225 A/Ted 997 3505 12683 KM Total BSNL OF Cable Utilized 5785 KM

  14. Unreachable Status of OLTs on 06.03.2019 UNREACHABLE % of Un-reachability Name of TD/ SSAs UP 17 22 34 6 26 55 13 6 16 4 204 4 2 2 1 5 5 1 5 1 0 21 80.95 91.67 94.44 85.71 83.87 91.67 92.86 54.55 94.12 100.00 90.6 BALASORE BARIPADA BERHAMPUR BHAWANIPATNA BHUBANESWAR CUTTACK DHENKANAL KEONJHAR PHULBANI SAMBALPUR TOTAL

  15. Status of Taking Over of GPs from BBNL Taking over target in Mar'19 By 15th By 31st 0 - - 20 20 45 - 25 30 10 15 - 22 4 20 12 80 12 315 GPs in the block 277 201 65 152 206 474 128 147 336 282 189 231 166 182 222 177 325 60 3820 GPs taken over 19 - 64 18 110 157 - 27 21 - 170 92 110 113 150 87 90 18 1246 Under verific- ation REVENUE DISTRICT Blocks in Ph-1 Offered by BBNL SSA IL CUT Balasore Bhadrak Boudh Kandhamal Dhenkanal Ganjam Gajapati Kalahandi Cuttack Jajpur Jagatsingpur Kendrapara Keonjhar Khurda Puri Nayagarh Mayurbhanj Deogarh TOTAL 12 7 3 12 8 22 7 6 14 10 8 9 9 10 11 8 22 3 181 7 - - 24 31 61 - 37 45 14 21 - 35 6 30 17 118 17 463 7 - - 44 51 106 - 62 75 24 36 - 57 10 50 29 198 29 778 7 - - - 49 32 - - 1 - 36 - 21 10 8 9 18 2 193 BLS - - PBN DKL 15 0 74 - 17 - - - - 29 - - - 32 11 178 BER BPT CK KJR BBS BPD SBP

  16. Number of ONTs down due to fiber faults as per NOC report SUMMARY NO. OF GPs DOWN DUE TO FIBER 5 1 26 5 3 1 2 1 22 4 70 SSA BALASORE PHULBANI CUTTACK SAMBALPUR DHENKANAL BERHAMPUR BHAWANIPATNA KEONJHAR BHUBANESWAR BARIPADA TOTAL

  17. ISSUES FOR LIT UP AFTER SAT-II/E-E TESTED_28.02.2019 Target for Mar'19 GPs SL NO SSA DISTRICT SSA ETR ETP BBNL Affected By 15th By 31st 2 2 6 0 0 8 BALASORE BHADRAK CUTTACK 2 2 23 2 2 14 - - - - - - - - 9 1 BLS 2 CK KENDRAPADA 3 3 - - - 3 3 4 2 10 2 6 10 4 2 10 3 69 0 4 5 3 15 0 8 15 5 4 15 5 87 JAJPUR DEOGARH DHENKANAL GANJAM GAJAPATI KALAHANDI KANDHAMAL BOUDH KEONJHAR KHURDA PURI TOTAL 7 9 5 25 2 14 36 11 6 25 8 178 7 9 5 20 2 9 20 2 1 25 8 129 - - - - - 5 5 7 5 - - 22 - - - 5 - - - - - - - 5 - - - - - - 3 4 SBP DKL 5 BER 6 BPT 11 2 - - - 22 7 PBN 8 KJR 9 BBS

  18. SUMMARY OF SAT-II PENDING BSNL ISSUES AS ON 28.02.2019 Target for Mar'19 By 15th 3 2 3 3 2 15 1 2 31 SL NO. GP'S AffectedSSA ETR ETP SSA DISTRICT By 31st 4 4 5 4 3 23 BALASORE BHADRAK GAJAPATI GANJAM JAJPUR KALAHANDI KEONJHAR KHURDA TOTAL 7 6 8 7 5 38 1 4 76 7 6 7 4 5 3 0 4 36 0 0 1 0 0 6 1 0 8 0 0 0 3 0 29 0 0 32 1 BLS 2 BER 3 4 5 6 CK BPT KJR BBS 2 45

  19. Hiring of OPTCL dark fiber ; Status of end-links Sl no Name of the Route Target OPTCL Status RKM END Link A END Link B th End Link Completed. Balasore SSA : Joint Pending 15 Mar. 31 Mar 1 Balasore - Bhadrak 78 ready st SBP SSA : 1.5 Km to be laid in coordination with OPGC End Link Completed. SBP SSA: 500 mtrs. To be laid up to ETR joint & ETR to provide fibre from Budhipadar to Jharsuguda End Link Completed. IB TPS - Budhipadar 2 26 ready ETR DWDM Node reqd. 15 Mar 20 Mar 20 Mar Bhanjanagar - Nayagarh 3 69 ready th Nayagarh - Mendhasal End Link Completed. BBS SSA : SSA to do the Jointing between Mendasal to TB BBS SSA: Puri end 300mtr OFC to be laid by SSA from Talabania OPTCL. BBS SSA: Puri end 300mtr OFC to be laid by SSA from Talabania OPTCL. 4 81 ready th End Link Completed. 5 Nimapara-Puri 30 Ready th BBS SSA: SSA will lay 0.65 Km OFC in Khurda end. 31.03.19End Link Completed. 6 Khurda - Puri SC 58 Ready Balasore - Baripada Baripada - RRPur via Kuchei Khurda- Balungaon- Narendrapur End Link Completed. 7 57 31.03.19End Link Completed. End Link Completed. 8 77 st BBS SSA : SSA to lay OFC for End Links. BER SSA: SSA will lay OFC for End Links 31 Mar 9 147 Ready

  20. Pending Issues of CPAN Phase II PENDING CPAN RINGs OF PHASE - II No. of B1 No. of B2 Ring SSA Name of the Ring Status Remarks Motto & Chandbali Physical Installation completed. Fiber connectivity by SSA. Target : 31-03-2019 ETR fiber / 10GE/1GE/ Lambada connectivity not available. Will be completed after OPTCL fiber ready. Stand alone AT to be completed by 15-03-2019 ETR will provide 10GE/1GE / Lambada connectivity. Target : 31-03-2019 Bhadrak (Existing B2) - Tihidi ( B1) - Motto ( B1) - Chandabali ( B1) 1 BLS 3 0 BARIPADA(B2) - BANGIRIPOSHI (B1) - BISOI (B1) -RAIRANGPUR (B1) - JASHIPUR (B1) - KARANJIA (B1) - THAKURMUNDA (B1) - ANANDPUR (B1) - Bhadrak (B2 Existing ) - Baripada Via ETR Lamda 6 1 Installed 3 BID BISOI (EXIST) - JHARPOKHARIA (B1) 1 0 Installed TOTAL 10 1

  21. CPAN B1 & B2 STATUS OF ADD ON PROJECT CPAN ADD ON B1 & B2 STATUS as on 04/03/2019 CPAN B1 & B2 Materials are already delivered by Vendor at SSA Stores. 1 CPAN ERP PO, MIGO already completed by KPT, DKL, KJR & BID. Reaming SSA are requested to complete their ERP PO, MIGO after ERP Black-out period. 2 3 All SSA are requested to process their Invoices as per BSNL, Corporate Office PO Guidelines. 4 SSA are follow the ADD ON CPAN Ring Plan, if any modifications should be taken permission from Circle Office. 5 SSA are requested to make ready good dark fibers for ADD - ON CPAN rings to complete the project in-time. (Details attached separately) 6 Vendor already stated the installation works in the SSA. Necessary co-operation may be extended to Vendor for smooth roll out of this project. 7 Please coordinate with ETR for fiber / Links under ETR jurisdiction. 8

  22. NGN LMG Class-5 Installation Status Description Installation & Migration Status Total no. of LMGs No Of Sites Installation Completed Installation Pending for space & others No. of sites integrated Integration pending due to Media issues No. of sites Migrated No. of sites where AT completed NB : There is no dual link connectivity of LMGs, all are connected on single link. Dual Link Status of LAN Switches (LSW) Total No. of LSWs LSWs on Dual Link LSWs on single Link LSWs AT completed TOTAL BBS RKL CK DKL BER 252 175 161 14 148 13 1 90 104 59 54 5 49 5 0 31 52 45 42 3 36 6 0 12 23 18 17 1 17 0 1 16 68 49 44 5 43 1 0 31 5 4 4 0 3 1 0 0 18 16 2 4 8 8 0 2 2 2 0 0 2 2 0 2 4 2 2 0 2 2 0 0

  23. SUMMARY OF BB OCLAN / DSLAM Pending Backhaul as on as on 28-02-2019 Target for proper BW Mar'19 Unjustified Bandwidth OCLAN 3 0 2 0 0 0 1 1 0 2 4 0 0 13 Total working Apr.'19 SSA OCLAN 5 4 5 10 3 4 10 4 3 8 4 3 6 69 DSLAM 62 104 73 160 35 225 240 104 40 129 35 75 132 1414 DSLAM OCLAN DSLAM OCLAN DSLAM 0 1 1 1 6 1 2 2 2 2 2 11 5 0 1 6 1 4 2 2 5 1 3 0 2 0 0 35 7 21 BALANGIR BALASORE BARIPADA BERHAMPUR BHAWANIPATNA BHUBNESHWAR CUTTACK DHENKANAL KEONJHAR KORAPUT PHULBANI ROURKELA SAMBALPUR Total 2 1 4 6 2 1 2 2 6 14

  24. BB DROP CABLE ALLOTMENT STATUS Utilization/ performance report receive status Stock available in SSA Main stores (Kms) Name of the SSATotal Allotted Sl. No. (In Kms) 1 2 3 4 5 6 7 8 9 Balasore Baripada Berhampur Bhawanipatna Bhubaneswar Bolangir Cuttack Dhenkanal Keonjhar Koraput Phulbani Rourkela Sambalpur 45 15 60 15 270 15 120 45 15 45 15 45 45 750 4 4 YES 0.5 5 85 2.5 0.1 27.5 3.5 26.5 0 5.25 0 163.85 YES 10 11 12 13 YES Total Total Procured: Stock with RTSD 1244 KM 494 KM

  25. NIL IPDR & CDR AS ON 01-03-2019 Total LL CNX 4106 12610 3757 15771 2506 69821 38658 13950 3246 12319 2584 9047 12942 201317 Total BB CNX 2603 4918 2055 6345 1394 26303 14341 6042 1660 5942 1296 3479 5380 81758 NIL IPDR 187 410 161 330 105 2921 1590 427 122 431 68 243 464 7459 SSA NIL CDR % NIL CDR % NIL IPDR BGR BLS BPD BER BPT BBS CK DKL KJR KPT PBN RKL SBP TOTAL 227 865 460 1100 230 8249 3737 929 237 834 178 1400 1119 19565 5.528 6.860 12.244 6.975 9.178 11.814 9.667 6.659 7.301 6.770 6.889 15.475 8.646 9.719 7.184 8.337 7.835 5.201 7.532 11.105 11.087 7.067 7.349 7.253 5.247 6.985 8.625 9.123

  26. Mobile No & E-Mail Capture SSA MOBILE % Mobile 5066 13023 5014 16441 2736 84602 46403 14121 3602 9939 3095 9405 12869 226316 EMAIL % Mail 35.14 33.67 29.23 36.86 42.64 52.51 39.02 42.95 42.22 25.23 42.44 WRONG MAIL ID BALANGIR BALASORE BARIPADA BERHAMPUR BHAWANIPATNA BHUBANESWAR CUTTACK DHENKANAL KEONJHAR KORAPUT PHULBANI ROURKELA SAMBALPUR TOTAL 90.18 85.45 90.08 86.52 85.5 88.21 89.09 87.68 89.26 73.64 83.67 86.87 87.34 1975 5128 1617 7001 1367 50322 20309 6921 1705 3403 1569 3749 4045 109111 31 196 21 224 50 4802 459 9 1 0 0 4 34.6 27.5 11 5808

  27. REVISION OF NOMENCLATURE FOR LL & BB PLANS Plan Name SUPER VALUE CUL Value All CUL Rural All CUL BB BSNL CUL 3 GB PLAN 5 GB PLAN 10 GB PLAN 15 GB PLAN 20 GB PLAN 25 GB PLAN 30 GB PLAN 35 GB PLAN FMC 129 299 249 299 549 675 845 999 1199 1495 1745 2295 Off Net On Net Rs.100 UL UL Rs.300 Rs.700 UL UL UL UL UL UL UL Speed NA NA NA FUP NA NA NA LANDLINE UL UL UL UL UL UL UL UL UL UL UL UL 8 Mbps/1 Mbps 8 Mbps/1 Mbps 10 Mbps/2 Mbps 10 Mbps/2 Mbps 10 GB/Day 10 Mbps/2 Mbps 15 GB/Day 10 Mbps/2 Mbps 20 GB/Day 10 Mbps/2 Mbps 25 GB/Day 16 Mbps/2 Mbps 30 GB/Day 24 Mbps/2 Mbps 35 GB/Day 1.5 GB/Day 3 GB/Day 5 GB/Day BROADBAND

  28. REVISION OF NOMENCLATURE FOR FTTH PLANS Plan Name FMC Off Net On Net Speed FUP 500 GB PLAN 777 UL UL 50 Mbps/2 Mbps 500 GB 750 GB PLAN 1277 UL UL 100 Mbps/2 Mbps 750 GB 40 GB PLAN 2499 UL UL 100 Mbps/2 Mbps 40 GB/Day 50 GB PLAN 3999 UL UL 100 Mbps/4 Mbps 50 GB/Day FTTH 80 GB PLAN 5999 UL UL 100 Mbps/6 Mbps 80 GB/Day 120 GB PLAN 9999 UL UL 100 Mbps/8 Mbps 120 GB/Day 170 GB PLAN 16999 UL UL 100 Mbps/10 Mbps 170 GB/Day Fibro Combo ULD 1499 1499 UL UL 20 Mbps/2 Mbps 200 GB Fibro Combo ULD 2490 2490 UL UL 30 Mbps/2 Mbps 300 GB

  29. NEW PROMOTIONAL STAND ALONE BROADBAND PLAN Nomenclature APPLICABLE FOR Bandwidth (Download Speed) Download/Upload Limit (MB/ GB) per month Free E-Mail IDs/Space( Per E-mail ID) Telephone fixed monthly charges in Rs Free Calls (Within BSNL N/W) (MCU) MCU charges/ pulse (To BSNL N/W) in Rs. MCU charges/ pulse (To Other N/W) in Rs. Plan Availability MODEM 5 GB FREE TRIAL ALL EXISTING BSNL LANDLINE CUSTOMERS ONLY upto 10 Mbps till 5 GB/ Day & upto 1 Mbps beyond UNLIMITED 1/1 GB AS PER EXISTING LANDLINE PLAN 01.03.2019 TO 31.03.2019 CUSTOMER OWNED BB BSNL CUL @ 299/pm or as OPTED BY THE CUSTOMER DURING FILING CAF PLAN MIGRATION after 01.05.2019 Facility of this plan will be available for ONE MONTH from the date of activation ALL THE CUSTOMERS HAVING NO BROADBAND MAY BE APPROACHED AND PURSUED TO TAKE BROADBAND CONNECTIONS UNDER THE ABOVE PLAN.

  30. PROMOTIONAL UN LIMITED BROADBAND PLAN BBG COMBO ULD 150GB BBG COMBO ULD 300 GB BBG COMBO ULD 600 GB Nomenclature Up to 20 Mbps till 5 GB/day, Up to 1 Mbps beyond upto 20 Mbps till 10 GB/day, Up to 1 Mbps beyond upto 20 Mbps till 20 GB/day, Up to 1 Mbps beyond Bandwidth (Download Speed) Monthly Charges (Rs) 199 291 491 1.Free call worth Rs.225/ on other N/W within India. 2. 24Hrs. U/L Free calling on BSNL Network in India 3. U/L Free calling at night & on all Sundays free 24Hrs. Unlimited Free calling on any Network in India Free Calls (Within BSNL N/W) (MCU) MCU charges/ pulse (other N/W) in Rs. After 6 Month the Plan will be converted to the Regular Broadband Plan "Experience Unlimited Broadband 299" automatically or Broadband Plans opted by him at the time of filing CAF. 1.2 NA NA

  31. WINGS CONNECTION STATUS as on 05.03.2019 & Target for March-19 No. Of Connections 4 7 3 19 5 419 40 17 0 8 4 16 18 561 SSA BALANGIR BALASORE BARIPADA BERHAMPUR BHAWANIPATNA BHUBANESWAR CUTTACK DHENKANAL KEONJHAR KORAPUT PHULBANI ROURKELA SAMBALPUR Grand Total No. of BSNL Employees Target for March 83 162 115 216 73 512+383 501 158 79 141 58 192 284 2957 100 195 140 260 90 1000 600 190 95 170 70 230 340 3480

  32. WINGS TARIFF Targeted Customers Proposed Plan ALL Customers 1099 + GST= 1297/- For Govt. and PSU Employees 599 + GST= 707/- No Charges for Initial 2 Months. There after 1099 + GST=1297 to be pais as One time Registration Charge. Existing BSNL Landline Customers Students 879 + GST = 1037 FOR BSNL EMPLOYEES 250 + GST = 295 Security Deposit for ISD Rs. 2000/ ( Calls to India @ 1.20/-pm)

  33. New Offer on Wings Two months of Wings trial(w/o any initial deposit) to all existing BSNL customers. Additional monthly rental of Rs.98.00/month for minimum contract period of 3 months. Casual connection on Wings at Rs.125.00/month-Students, International travels to India, Domestic travelers going out of the country. Two months of Wings trail (w/o any initial deposit) to all existing BSNL customers. Additional monthly rental of Rs.98.00/month for minimum contract period of 3 months. Casual connection on Wings at Rs.125.00/month-Students, International travels to India, Domestic travelers going out of the country. BSNL employees can take Wings connection without ISD facility @Rs.250.00 instead of Rs.1099.00 annual charges

  34. Action Plan on Wings SMSes have been sent to all BSNL Mobile subscribers in Odisha. Banners and leaflets have been issued to SSAs for display in important commercial locations. Steps have been taken to insert WINGS on BSNL Bills. Wings provision status is informed to all SSAs in Whatsapp on daily basis. 250 scheme available for BSNL Employees have already implemented and all BSNL employees may be pursued to take a WINGS connection. All the Landline customers may be approached to take the promotional offer having free usage upto 2 Months. Sales camp may be organized in Educational Institutions for its promotions. High rise buildings may be targeted where the Mobile coverage is poor but having Wi Fi is available.

  35. FTTH WALLET SAP Integrated & Customer ID Created NO. OF FIRM ( MSO/Franch.) CTOPUP NO Activated Dealer ID Created Target For MARCH SSA BBSR 11 7 7 4 7 BGR 2 1 1 0 2 BPR 11 0 0 0 11 CTK 2 0 0 0 2 DKL 2 0 0 0 2 KPT 1 0 0 0 1 SBP 2 0 0 0 2 RKL 3 3 3 0 3 TOTAL 34 11 11 4 30 ***SSAs are requested to make agreement with remaining MSOs & Franchisee of their SSAs for provision of FTTH connections and creation of FTTH Wallet

  36. FTTH CONNECTIONS BY MSO/FRAN (As per FMS Portal). Connection as on 02.03.2019 4 1 1 10 36 8 8 2 1 2 17 13 23 1 4 2 3 1 2 1 26 15 181 SSA Name of MSO/Franchisee M/s. Banshidhar Parida, M/s. Benzfab Technologies Pvt. Ltd. M/s. Biswajit Pattnaik, M/s Madhusudan Jena M/s Trimax IT Infrastructure & Services Limited BGR_SCNBGR BGR_SCMBGR Biswaroop Solutions Maa Tarini Star TV Maa Ujaleswari Broad Band Service Nilakantheswar Cable Operator Orsdigital Cable TV & Braodband Sales & Service Reis Network Solutions Sai Cable Network Siva Sakti Cables Network Suresh Network Taranga Reaches BARSHA VISION CABLE NETWORK M/S BSTN NETWORK PVT LTD Basanta Cable TV Network M/s Boxi Digital M/s Multi Channel Cable TV Network BBSR BBSR BBSR BBSR BBSR BGR BGR BER BER BER BER BER BER BER BER BER BER CTK CTK KPT RKL RKL TOTAL

  37. CBP WALLET NO OF FRANCHISE DOING CBP TRANSACTIONS 3 3 1 1 1 0 0 0 0 0 0 0 0 9 TOTAL DSA/RETAILER PRESENT 261 317 190 58 79 72 176 123 198 211 101 203 331 2320 TARGET FOR MARCH 25 30 20 5 10 7 18 12 20 20 10 20 33 230 SSA CTK BBSR BLS PHI RKL BPD BER BPT BGR DKL KJR KPT SMB TOTAL

  38. CBP WALLET CBP WALLET TRANSACTION FOR CFA SEGMENT STARTED ON 10.01.2019 Month No. Of Transaction Jan-19 33 Feb-19 67 Amount Rs 16320 /- Rs 29699 /- COMMISSION STRUCTURE BILLED AMOUNT (incl. GST) Commission transaction (incl. GST) Up to Rs 100 /- Rs 5 /- > Rs 100 /- Upto Rs 300/- Rs 10 /- >Rs 300/- Upto Rs 700/- Rs 15 /- >Rs 700/- Rs 20 /-

  39. Thanks

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