Systematic Assessment of Adaptations in Health System Interventions

Systematic multi-method assessment of adaptations
in five health system interventions 
4
th
 Biennial Conference for the
Society for Implementation Research Collaboration 
Seattle, September 7-9, 2017
Borsika A. Rabin
Marina McCreight
Russell Glasgow
Acknowledgment
Implementation Team - Triple Aim QUERI 
(TAQ), Denver VA (PI:
Catherine Battaglia) – VA QUERI funding for TAQ
Transition Nurse Program Team
, Denver VA (PI: Robert Burke) –
funding from 
VA Office of Rural Health, N19-FY14Q3-S0-P01240 
Cindy Banh and Timothy Cutler from University of California
Davis
 (PCMH Pharmacist Project) – funding from 
UCSF Divine
Family Endowment in Clinical Pharmacy
Special thanks to 
Charlotte Nolan 
for drafting and to Charlotte
Nolan and 
Roman Ayele 
for piloting the ‘real-time’ tracking
system
Overview
 Defining adaptations and addressing the balance between
fidelity and adaptation
 Conceptualizing and assessing adaptations
 Adaptations in five health system interventions
 Lessons learned and next steps
#1: Adaptation can be defined as the 
deliberate or accidental (i.e., drift)
modification of the program
#2:  
Adaptation of programs often occur 
to improve the fit 
(or
compatibility) of a program to a new setting or to increase the cultural
appropriateness of a program.
#3:  Adaptations to evidence-based interventions are 
common and
 (some
researchers suggest) 
inevitable
 to meet the needs of a specific context.
#4: Adaptations might 
lessen the effectiveness 
of the program if they
compromise the core elements and underlying logic of a program.
1
http://www.csun.edu/sites/default/files/FindingBalance1.pdf
2
Carvalho et al.  
J Public Health Manag Pract 
2013; 19(4):348-56.
Adaptation defined
Historical view of fidelity and adaptation
A mature view of fidelity and adaptation
Attention to BOTH program fidelity and adaptation during the complex process of program
implementation is critical to successful, sustained implementation of evidence-based programs.
. 
Balancing fidelity and adaptation
#1: 
Identify 
core components and flexible components 
of the
intervention: theories and frameworks and core component
analysis
#2: Choose 
designs
 that address both internal and external validity
#3: Engage 
stakeholders 
early and throughout
#4: Make adaptations 
intentional
 rather than accidental through
planning
#5: 
Assess and document 
fidelity
 and 
adaptation
 throughout the
process
Goals of documenting adaptations
Provide 
contextual process data 
to interpret outcomes
(i.e., how adaptations contribute to outcomes)
Consider refinements 
to the recommended intervention &
implementation strategies based on observed changes
Create an 
organized list of adaptations 
that future
implementers can consider for success
To develop and test 
replicable, easy-to-use
documentation methods 
for recording adaptations
Stirman SW et al. 
Development of a framework and coding system for modifications and adaptations of evidence-based interventions.
Implementation Science 2013, 8:65.
Hall et al. 
Understanding adaptations to patient-centered medical home activities: The PCMH adaptations model
Translational Behavioral Medicine
, 
2017, 
DOI 
10.1007/s13142-017-0511-3
Adapting the Stirman framework using the RE-AIM model and clinical experience
WHY – What is the purpose of the adaptation?
Increase 
reach, participation, access
Increase 
effectiveness
Increase 
adoption
 by more clinics/settings or make
intervention more aligned with organizational goals
Increase 
implementation
/ability of staff to deliver
intervention successfully
Increase 
maintenance
 – to make intervention more
likely to be institutionalized
IMPACT – What are (subjective) short term results of the adaptation?
Are they positive, negative, no real impact?
Did the changes impact:
Reach/participation/access
Effectiveness
Adoption
Implementation/ability of staff to deliver intervention successfully
Maintenance
Methods to assess adaptation
#1: 
Observational techniques
#2: Focused interviews
#3: Questionnaires, checklists, and logs
#4: Content analysis of key documents and curricula
#5: Study databases and clinical databases
Sample interview questions
WHAT component or part  of the intervention was changed in this
adaptation; in other words, what was the nature of the change?
(For instance, was it a change to program content, format, delivery mode, staff delivering
it, patients eligible, where, when or how it was delivered, or what?)
WHO was responsible for first suggesting or initiating this change?
(Was this the person or persons the ones who implemented the change? (If not, who
implemented the adaptation?))
WHEN during the ____ program  was this adaptation first made?
WHY was this adaptation made?
(For example, to get more people to participate, to make the program attractive to more
settings, to increase its effectiveness, to make it easier to deliver, to make it easier to
maintain or reduce costs, etc.?)
Example of Tracking form
 
 
Example of tracking form
5 health systems interventions
5 health systems interventions
Primary Care Network Pharmacist Program
Multiple Primary Care Network clinics affiliated with UC Davies
Identify and describe barriers and facilitators of, and adaptations and
modifications made during the implementation of a clinical pharmacist-based
program
Semi-structured interviews with multiple stakeholders (n=14)
Retrospective assessment of adaptations
 Major adaptation (sample):
Chance in number of clinics and pharmacists
Change in program management
Adaptations were used to:
Improve local program implementation and delivery
Inform future scale out within and outside of UC Davis
5 health systems interventions
Examples of documented adaptations
Change in who contacts patient (
task shifting
)
Change in recruitment materials and protocol
(change in 
intervention
)
Change in feedback procedures (
implementation
strategy 
change)
QUERI
Lessons learned: Strengths
Adaptation data can lead to actionable information for
program improvement and scale out
Rapid and frequent assessment 
of modifications for QI that
can quickly inform other assessment methods
Does 
not require clinical staff 
time (or minimal)
Flexible: 
can be based on observations, team meetings,
conversations or other inputs
Can 
modify the coding categories or options 
based on
results (depending on whether QI or research) to fit your
project
General system has worked 
across diverse projects
Lessons learned: Limitations
Requires in-depth knowledge 
of intervention
and implementation strategies
(In our case) 
initial differentiation 
between
intervention and implementation strategy
unclear
Coding 
reliability not assessed 
thus far
Response categories need adjusting so 
‘moving
assessment’ 
and difficult to do some types of
comparisons
Next steps
Rapid methods to assess adaptation
 so it can inform current project
Continue reflecting on best 
methods to collect data 
on adaptations (i.e.,
approach, timing, frequency, participants, etc.)
Methods to 
integrate data from multiple sources
Start to separate 
intentional and unintentional adaptations 
as well as
adaptations to the 
intervention and implementation strategy
Understanding 
patterns of adaptations 
across settings/program types
through routine documentation/reporting of adaptations
QUERI-wide Adaptation, Fidelity, and Tailoring
Special Interest Group
 Started in December 2015 and meets monthly, co-led by Drs.
Borsika Rabin and Russ Glasgow
 30+ members from a number of QUERI Programs and beyond
(open membership – contact Borsika if interested in joining)
 Focuses on best practices on documenting and reporting
fidelity, adaptations and modifications for both intervention and
implementation fidelity and identification of existing and
developing new pragmatic measurement instruments for these
areas.
 Serves as a Work In Progress forum for colleagues to share and
discuss ideas.
Implementing a program is like constructing a building. 
An architect draws
upon 
general engineering principles 
(theory) to design a building that will
serve the purposes for which it is designed. However, the 
specific building
that results is strongly influenced by parameters
 of the building site, such as
the lot size, the nature of the site’s geological features, the composition of the
soil, the incline of the surface, the stability and extremes of climate, zoning
regulations, and cost of labor and materials.
The architect must 
combine architectural principles with site parameters to
design a specific building for a specific purpose on a specific site
....This
dynamic is mirrored in the rough-and-tumble world of the human services.
Despite excellent plans and experience, ongoing redesign and adjustment
may be necessary.”
      
         
Bauman et al. 1991
WHAT DO YOU THINK?
GET IN TOUCH:
borsika.a.rabin@gmail.com
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This presentation at the 4th Biennial Conference for the Society for Implementation Research Collaboration discusses the systematic multi-method assessment of adaptations in five health system interventions. It covers the definitions of adaptations, balancing fidelity and adaptation, and lessons learned from the process.

  • Health System Interventions
  • Adaptations
  • Program Implementation
  • Fidelity

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  1. Systematic multi-method assessment of adaptations in five health system interventions 4thBiennial Conference for the Society for Implementation Research Collaboration Seattle, September 7-9, 2017 Borsika A. Rabin Marina McCreight Russell Glasgow

  2. Acknowledgment Implementation Team - Triple Aim QUERI (TAQ), Denver VA (PI: Catherine Battaglia) VA QUERI funding for TAQ Transition Nurse Program Team, Denver VA (PI: Robert Burke) funding from VA Office of Rural Health, N19-FY14Q3-S0-P01240 Cindy Banh and Timothy Cutler from University of California Davis (PCMH Pharmacist Project) funding from UCSF Divine Family Endowment in Clinical Pharmacy Special thanks to Charlotte Nolan for drafting and to Charlotte Nolan and Roman Ayele for piloting the real-time tracking system

  3. Overview Defining adaptations and addressing the balance between fidelity and adaptation Conceptualizing and assessing adaptations Adaptations in five health system interventions Lessons learned and next steps

  4. Adaptation defined #1: Adaptation can be defined as the deliberate or accidental (i.e., drift) modification of the program #2: Adaptation of programs often occur to improve the fit (or compatibility) of a program to a new setting or to increase the cultural appropriateness of a program. #3: Adaptations to evidence-based interventions are common and (some researchers suggest) inevitable to meet the needs of a specific context. #4: Adaptations might lessen the effectiveness of the program if they compromise the core elements and underlying logic of a program. 2Carvalho et al. J Public Health Manag Pract 2013; 19(4):348-56. 1http://www.csun.edu/sites/default/files/FindingBalance1.pdf

  5. Historical view of fidelity and adaptation

  6. A mature view of fidelity and adaptation Attention to BOTH program fidelity and adaptation during the complex process of program implementation is critical to successful, sustained implementation of evidence-based programs. .

  7. Balancing fidelity and adaptation #1: Identify core components and flexible components of the intervention: theories and frameworks and core component analysis #2: Choose designs that address both internal and external validity #3: Engage stakeholders early and throughout #4: Make adaptations intentional rather than accidental through planning #5: Assess and document fidelity and adaptation throughout the process

  8. Goals of documenting adaptations Provide contextual process data to interpret outcomes (i.e., how adaptations contribute to outcomes) Consider refinements to the recommended intervention & implementation strategies based on observed changes Create an organized list of adaptations that future implementers can consider for success To develop and test replicable, easy-to-use documentation methods for recording adaptations

  9. Adapting the Stirman framework using the RE-AIM model and clinical experience WHY What is the purpose of the adaptation? Increase reach, participation, access Increase effectiveness Increase adoption by more clinics/settings or make intervention more aligned with organizational goals Increase implementation/ability of staff to deliver intervention successfully Increase maintenance to make intervention more likely to be institutionalized IMPACT What are (subjective) short term results of the adaptation? Are they positive, negative, no real impact? Did the changes impact: Reach/participation/access Effectiveness Adoption Implementation/ability of staff to deliver intervention successfully Maintenance Stirman SW et al. Development of a framework and coding system for modifications and adaptations of evidence-based interventions. Implementation Science 2013, 8:65. Hall et al. Understanding adaptations to patient-centered medical home activities: The PCMH adaptations model Translational Behavioral Medicine, 2017, DOI 10.1007/s13142-017-0511-3

  10. Methods to assess adaptation #1: Observational techniques #2: Focused interviews #3: Questionnaires, checklists, and logs #4: Content analysis of key documents and curricula #5: Study databases and clinical databases

  11. Sample interview questions WHAT component or part of the intervention was changed in this adaptation; in other words, what was the nature of the change? (For instance, was it a change to program content, format, delivery mode, staff delivering it, patients eligible, where, when or how it was delivered, or what?) WHO was responsible for first suggesting or initiating this change? (Was this the person or persons the ones who implemented the change? (If not, who implemented the adaptation?)) WHEN during the ____ program was this adaptation first made? WHY was this adaptation made? (For example, to get more people to participate, to make the program attractive to more settings, to increase its effectiveness, to make it easier to deliver, to make it easier to maintain or reduce costs, etc.?)

  12. Example of Tracking form Example of tracking form

  13. 5 health systems interventions Adaptation assessment Timing Study name Method Primary Care Network Pharmacist Program Retrospective Interviews Patient Reported Health Status Prospective Interviews Tracking Multi-modal Pain Care Prospective Interviews Tracking Transition of Care Prospective Interviews Tracking Transitions Nurse Program Prospective Interviews Tracking

  14. 5 health systems interventions Adaptation assessment Timing Study name Method Primary Care Network Pharmacist Program Retrospective Interviews Patient Reported Health Status Prospective Interviews Tracking Multi-modal Pain Care Prospective Interviews Tracking Transition of Care Prospective Interviews Tracking Transitions Nurse Program Prospective Interviews Tracking

  15. Primary Care Network Pharmacist Program Multiple Primary Care Network clinics affiliated with UC Davies Identify and describe barriers and facilitators of, and adaptations and modifications made during the implementation of a clinical pharmacist-based program Semi-structured interviews with multiple stakeholders (n=14) Retrospective assessment of adaptations Major adaptation (sample): Chance in number of clinics and pharmacists Change in program management Adaptations were used to: Improve local program implementation and delivery Inform future scale out within and outside of UC Davis

  16. 5 health systems interventions Adaptation assessment Timing Study name Method Primary Care Network Pharmacist Program Retrospective Interviews Patient Reported Health Status Prospective Interviews Tracking Multi-modal Pain Care Prospective Interviews Tracking Transition of Care Prospective Interviews Tracking Transitions Nurse Program Prospective Interviews Tracking

  17. Examples of documented adaptations Change in who contacts patient (task shifting) Change in recruitment materials and protocol (change in intervention) Change in feedback procedures (implementation strategy change) QUERI

  18. Lessons learned: Strengths Adaptation data can lead to actionable information for program improvement and scale out Rapid and frequent assessment of modifications for QI that can quickly inform other assessment methods Does not require clinical staff time (or minimal) Flexible: can be based on observations, team meetings, conversations or other inputs Can modify the coding categories or options based on results (depending on whether QI or research) to fit your project General system has worked across diverse projects

  19. Lessons learned: Limitations Requires in-depth knowledge of intervention and implementation strategies (In our case) initial differentiation between intervention and implementation strategy unclear Coding reliability not assessed thus far Response categories need adjusting so moving assessment and difficult to do some types of comparisons

  20. Next steps Rapid methods to assess adaptation so it can inform current project Continue reflecting on best methods to collect data on adaptations (i.e., approach, timing, frequency, participants, etc.) Methods to integrate data from multiple sources Start to separate intentional and unintentional adaptations as well as adaptations to the intervention and implementation strategy Understanding patterns of adaptations across settings/program types through routine documentation/reporting of adaptations

  21. QUERI-wide Adaptation, Fidelity, and Tailoring Special Interest Group Started in December 2015 and meets monthly, co-led by Drs. Borsika Rabin and Russ Glasgow 30+ members from a number of QUERI Programs and beyond (open membership contact Borsika if interested in joining) Focuses on best practices on documenting and reporting fidelity, adaptations and modifications for both intervention and implementation fidelity and identification of existing and developing new pragmatic measurement instruments for these areas. Serves as a Work In Progress forum for colleagues to share and discuss ideas.

  22. Implementing a program is like constructing a building. An architect draws upon general engineering principles (theory) to design a building that will serve the purposes for which it is designed. However, the specific building that results is strongly influenced by parameters of the building site, such as the lot size, the nature of the site s geological features, the composition of the soil, the incline of the surface, the stability and extremes of climate, zoning regulations, and cost of labor and materials. The architect must combine architectural principles with site parameters to design a specific building for a specific purpose on a specific site....This dynamic is mirrored in the rough-and-tumble world of the human services. Despite excellent plans and experience, ongoing redesign and adjustment may be necessary. Bauman et al. 1991

  23. WHAT DO YOU THINK? GET IN TOUCH: borsika.a.rabin@gmail.com

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