Sustainable Tourism Workforce Development by Hellenic Ministry of Tourism

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Educated and skilled workforce
for sustainable tourism
as addressed by the Hellenic Ministry of Tourism.
 
Dimitra Vasilopoulou
Directorate of Tourism Education and Training, Ministry of Tourism
GREECE
 
Ministry of Tourism, Greece
 
DIRECTORATE OF TOURISM EDUCATION AND TRAINING
emphasis on tourism education and vocational training
operational objective: design and implementation of educational
policies and training actions aimed at upgrading tourism services
provided
Education provided covers a wide spectrum:
a. Higher Education (ASTE), b. Post-Secondary Vocational Training (Tourism Vocational Training Institutes),
c. Tourist Guides’ Training, d. Continuous Vocational Training
free attendance for all students
 include paid placement-apprenticeship in selected hotels and tourism
enterprises (on – the - job  training)
 
Ministry of Tourism, Greece
 
HIGHER EDUCATION
2 
Advanced Schools of Tourism Education (ASTE) in Rhodes and Crete
Admittance via National Examinations
8 academic semesters (2 terms/year) and 3 trimesters of paid
placement during summer
, 
supervised closely by the Ministry
European Qualification Framework Level 5
 
Ministry of Tourism, Greece
 
POST-SECONDARY VOCATIONAL TRAINING
 
8 Tourism Vocational Training Institutes (TVTI) across the whole country
Admittance via a procedure supervised by the Ministry of Tourism
Specializations: Executive in Hospitality Units, Tourism Administration Executive,
Technician in Culinary Art (chef), Baker-Technician in Pastry Art, Executive in
Travel and Tourism Business *, Executive in Hospitality Operations – Rooms
Division Specialization *
4 academic semesters (2 terms/year) and 2 semesters of paid placement,
supervised closely by the Ministry
European Qualification Framework Level 5
 
Ministry of Tourism, Greece
 
TOURIST GUIDES’ TRAINING
5 Schools for Tourist Guides: Athens (Attica), Thessaloniki
(Macedonia), Rhodes (South Aegean), Rethymno (Crete) and Corfu
(Ionian Islands)
Admittance via a procedure supervised by the Ministry of Tourism
2 academic years (theoretical classes and educational visits and
trips to important museums and archaeological sites)
 
Ministry of Tourism, Greece
 
CONTINUOUS VOCATIONAL TRAINING
 
Vocational training programmes for unqualified employees and
temporarily unemployed professionals who have only empirical
knowledge on the field
Several cities in Greece, depending on local market’s needs
Admittance via a procedure supervised by the Ministry of Tourism
380 hours of attendance
Aims: enrich skills, develop specialized personnel and upgrade the level
of offered services in Greece’s tourism industry
 
Ministry of Tourism, Greece
 
The Ministry has designed and plans to implement upskilling and
reskilling training programmes
Its main purpose is to equip the workforce of any age with the
skills needed in the labor market as well as with skills in line with
the green and digital transition of the EU, by means of brief
training programmes
Addressed to specific categories of workers and unemployed in
the tourism sector
: 
a
) seasonal workers, 
b
) long-term unemployed
and 
c
) employees whose employment contract was suspended in
2020 and 2021 due to COVID-19 implication on businesses’
operation.
 
CURRENT DEVELOPMENT –
NATIONAL RECOVERY AND RESILIENCE PLAN “GREECE 2.0”
(1/
4
)
 
Ministry of Tourism, Greece
 
-Project objective: The upskilling and reskilling of the human resources of
the tourism sector stand as the necessary condition for the
implementation of policies and measures that will facilitate the sector's
growth model transformation, contributing in parallel to better shape the
image of the industry in the post COVID-19 era
 
-The Ministry of Tourism has designed and plans to implement upskilling
and reskilling training programmes. Their purpose is to equip the
workforce of any age with the skills needed in the labour market as well as
with skills in line with the green and digital transition of the EU, by means
of brief training programmes.
 
CURRENT DEVELOPMENT –
NATIONAL RECOVERY AND RESILIENCE PLAN “GREECE 2.0”
(
2/4
)
 
Said training programmes’ characteristics:
1. Addressed to specific categories of workers and unemployed in the tourism
sector
: 
a) seasonal workers, b) long-term unemployed and c) employees whose
employment contract was suspended in 2020 and 2021 due to COVID-19
implication on businesses’ operation.
2. Targeted at least 18,000 beneficiaries
3. Use of asynchronous technological tools
4. Offer an educational allowance to each trainee (250 euros)
5. Implemented through four (4) cycles, first one of which is expected to start
towards the end of the year.
 
Ministry of Tourism, Greece
 
CURRENT DEVELOPMENT –
NATIONAL RECOVERY AND RESILIENCE PLAN “GREECE 2.0”
(
3/4
)
 
Specializations offered cover 
a significant part of the services
provided by the Greek tourism product
:
(a)
Front Office
 services and digital skills
(b)
Food and Beverage Management - f
ood hygiene and safety
(c)
Culinary and pastry art
(d)
Housekeeping 
and environmental management
(e)
Outdoor Recreational Activities
(f)
Bath/Thalassotherapy Services – SPA
(g)
Executive of Tourist Offices
 
Ministry of Tourism, Greece
 
CURRENT DEVELOPMENT –
NATIONAL RECOVERY AND RESILIENCE PLAN “GREECE 2.0”
(
4/4
)
 
Ministry of Tourism
 
Learn from the
experts
!
 
Thank you for your attention!
Dimitra Vasilopoulou
Directorate of Tourism Education and Training,
Ministry of Tourism
GREECE
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The Hellenic Ministry of Tourism in Greece focuses on developing an educated and skilled workforce for sustainable tourism through its Directorate of Tourism Education and Training. The Ministry emphasizes tourism education and vocational training, offering programs such as Higher Education in Advanced Schools of Tourism Education, Post-Secondary Vocational Training in Tourism Vocational Training Institutes, and Tourist Guides Training. Students receive hands-on training through paid placements in hotels and tourism enterprises, enhancing the quality of services in the tourism sector.

  • Sustainable Tourism
  • Workforce Development
  • Greece
  • Tourism Education
  • Vocational Training

Uploaded on May 17, 2024 | 6 Views


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  1. Educated and skilled workforce for sustainable tourism as addressed by the Hellenic Ministry of Tourism. Dimitra Vasilopoulou Directorate of Tourism Education and Training, Ministry of Tourism GREECE

  2. Ministry of Tourism, Greece DIRECTORATE OF TOURISM EDUCATION AND TRAINING emphasis on tourism education and vocational training operational objective: design and implementation of educational policies and training actions aimed at upgrading tourism services provided Education provided covers a wide spectrum: a. Higher Education (ASTE), b. Post-Secondary Vocational Training (Tourism Vocational Training Institutes), c. Tourist Guides Training, d. Continuous Vocational Training free attendance for all students include paid placement-apprenticeship in selected hotels and tourism enterprises (on the - job training)

  3. Ministry of Tourism, Greece HIGHER EDUCATION 2 Advanced Schools of Tourism Education (ASTE) in Rhodes and Crete Admittance via National Examinations 8 academic semesters (2 terms/year) and 3 trimesters of paid placement during summer, supervised closely by the Ministry European Qualification Framework Level 5

  4. Ministry of Tourism, Greece POST-SECONDARY VOCATIONAL TRAINING 8 Tourism Vocational Training Institutes (TVTI) across the whole country Admittance via a procedure supervised by the Ministry of Tourism Specializations: Executive in Hospitality Units, Tourism Administration Executive, Technician in Culinary Art (chef), Baker-Technician in Pastry Art, Executive in Travel and Tourism Business *, Executive in Hospitality Operations Rooms Division Specialization * 4 academic semesters (2 terms/year) and 2 semesters of paid placement, supervised closely by the Ministry European Qualification Framework Level 5

  5. Ministry of Tourism, Greece TOURIST GUIDES TRAINING 5 Schools for Tourist Guides: Athens (Attica), Thessaloniki (Macedonia), Rhodes (South Aegean), Rethymno (Crete) and Corfu (Ionian Islands) Admittance via a procedure supervised by the Ministry of Tourism 2 academic years (theoretical classes and educational visits and trips to important museums and archaeological sites)

  6. Ministry of Tourism, Greece CONTINUOUS VOCATIONAL TRAINING Vocational training programmes for unqualified employees and temporarily unemployed professionals who have only empirical knowledge on the field Several cities in Greece, depending on local market s needs Admittance via a procedure supervised by the Ministry of Tourism 380 hours of attendance Aims: enrich skills, develop specialized personnel and upgrade the level of offered services in Greece s tourism industry

  7. Ministry of Tourism, Greece CURRENT DEVELOPMENT NATIONAL RECOVERY AND RESILIENCE PLAN GREECE 2.0 (1/4) The Ministry has designed and plans to implement upskilling and reskilling training programmes Its main purpose is to equip the workforce of any age with the skills needed in the labor market as well as with skills in line with the green and digital transition of the EU, by means of brief training programmes Addressed to specific categories of workers and unemployed in the tourism sector: a) seasonal workers, b) long-term unemployed and c) employees whose employment contract was suspended in 2020 and 2021 due to COVID-19 implication on businesses operation.

  8. Ministry of Tourism, Greece CURRENT DEVELOPMENT NATIONAL RECOVERY AND RESILIENCE PLAN GREECE 2.0 (2/4) -Project objective: The upskilling and reskilling of the human resources of the tourism sector stand as the implementation of policies and measures that will facilitate the sector's growth model transformation, contributing in parallel to better shape the image of the industry in the post COVID-19 era necessary condition for the -The Ministry of Tourism has designed and plans to implement upskilling and reskilling training programmes. Their purpose is to equip the workforce of any age with the skills needed in the labour market as well as with skills in line with the green and digital transition of the EU, by means of brief training programmes.

  9. Ministry of Tourism, Greece CURRENT DEVELOPMENT NATIONAL RECOVERY AND RESILIENCE PLAN GREECE 2.0 (3/4) Said training programmes characteristics: 1. Addressed to specific categories of workers and unemployed in the tourism sector: a) seasonal workers, b) long-term unemployed and c) employees whose employment contract was suspended in 2020 and 2021 due to COVID-19 implication on businesses operation. 2. Targeted at least 18,000 beneficiaries 3. Use of asynchronous technological tools 4. Offer an educational allowance to each trainee (250 euros) 5. Implemented through four (4) cycles, first one of which is expected to start towards the end of the year.

  10. Ministry of Tourism, Greece CURRENT DEVELOPMENT NATIONAL RECOVERY AND RESILIENCE PLAN GREECE 2.0 (4/4) Specializations offered cover a significant part of the services provided by the Greek tourism product: (a) Front Office services and digital skills (b) Food and Beverage Management - food hygiene and safety (c) Culinary and pastry art (d) Housekeeping and environmental management (e) Outdoor Recreational Activities (f) Bath/Thalassotherapy Services SPA (g) Executive of Tourist Offices

  11. Ministry of Tourism Learn from the experts!

  12. Thank you for your attention! Dimitra Vasilopoulou Directorate of Tourism Education and Training, Ministry of Tourism GREECE

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