SunGuide Software Users Group Meeting Highlights

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The SunGuide Software Users Group Meeting held on May 18, 2023, discussed various topics including blocking cameras from being used as the nearest CCTV, enhancing camera selection behavior, the use of joysticks, and travel time calculations. The meeting addressed current issues, proposed enhancements, and encouraged feedback and questions from attendees.


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  1. SunGuide Software Users Group Meeting May 18, 2023 1

  2. WELCOME ATTENDEE ROLL CALL SunGuide Software Users Group 5/18/2023 2

  3. SG-6679 - Block Camera From Being Used As Nearest CCTV In EM Tucker Brown SunGuide Software Users Group 3 5/18/2023

  4. Current Behavior o WWD Cameras have been incorporated into the system and, due to their proximity, are being chosen as the nearest camera to events. o These static cameras are focused on the ramps, so they aren t as useful when attempting to view events. 5/18/2023 4 SunGuide Software Users Group

  5. Enhancement Behavior o Do not select specific cameras automatically as a Nearest Camera . o Configuration flag will indicate if a camera should be chosen as the nearest camera by default. o All cameras would still be selectable in the nearest camera dialog. 5/18/2023 5 SunGuide Software Users Group

  6. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 5/18/2023 6

  7. SG-6666 - Joystick Tucker Brown SunGuide Software Users Group 7 5/18/2023

  8. Enhancement o The American Dynamics 3000 Joystick is no longer made and is not available for purchase. o Who is using Joysticks with MCP? o Has anyone looked at alternatives? o Would more people use it if a newer Joystick became available for use in SunGuide? 5/18/2023 8 SunGuide Software Users Group

  9. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 5/18/2023 9

  10. SG-5878 - Travel Time calculation when Speed 0 is reported Tucker Brown SunGuide Software Users Group 10 5/18/2023

  11. Current Behavior o Speed = 0 with Volume > 0 is treated as an error. o Speed = 0 with Volume = 0 is treated as valid, as you may have Occupancy and stopped traffic. o Speed = 0 with Volume = 0 and Occupancy = 0 is also valid, especially at night with no cars passing. 0 is not a speed that can be used in travel times. 5/18/2023 11 SunGuide Software Users Group

  12. Enhancement Behavior o When seeing the criteria: Volume = 0 Occupancy = 0 Use speed limit as the speed for travel times o Allows travel times to be produced, even if the sensor reports Speed = 0 in these circumstances. 5/18/2023 12 SunGuide Software Users Group

  13. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 5/18/2023 13

  14. SG-6627 - WWD CAV Enhancement Tucker Brown SunGuide Software Users Group 14 5/18/2023

  15. Current Behavior o When a WWD alert comes in, the user has the following options: o Associating the alert to an existing event lists the alert in the chronology. 5/18/2023 15 SunGuide Software Users Group

  16. Enhancement Behavior o Add an option to the Associate behavior. o Should be checked by default but allow the operator to uncheck. o Why? Turnpike has a custom CV application that listens to resolution for WWD alerts, and may deploy WWD TIM messaging. 5/18/2023 16 SunGuide Software Users Group

  17. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 5/18/2023 17

  18. SG-6674 - Alphabetize Video Layout List Tucker Brown SunGuide Software Users Group 18 5/18/2023

  19. Current Behavior & Enhancement o There is a new enhancement to share VOD layouts, but the list is not alphabetized. o Request is to alphabetize the list. 5/18/2023 19 SunGuide Software Users Group

  20. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 5/18/2023 20

  21. TERL DAR Updates Mark Dunthorn SunGuide Software Users Group 21 5/18/2023

  22. Status o 8 of 11 production SunGuide instances are now pushing data to the TERL. o New version of the ESU dashboard is in-progress. o Planned outage this Saturday morning no impact to districts expected. 5/18/2023 22 SunGuide Software Users Group

  23. Monitoring o Software team at the TERL monitors status of all production systems, including C2C and now DAR. o If we detect an outage, we ll reach out to the districts after one hour. o Christine will reach out to the districts for contact info. SunGuide Software Users Group 5/18/2023 23

  24. Notification Config o SunGuide can be configured to send notifications when DAR is unable to transfer data. 5/18/2023 24 SunGuide Software Users Group

  25. QUESTIONS? COMMENTS? SunGuide Software Users Group 5/18/2023 25

  26. ANNOUNCEMENTS? QUESTIONS? COMMENTS? ADJOURN. SunGuide Software Users Group 5/18/2023 26

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