Student Matters Report 2019/2020: Challenges and Recommendations

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The report on student matters for the academic year 2019/2020 highlights various challenges faced by students, including shortage of lecturers, delays in receiving certificates and textbooks, issues with allowances and residences, concerns related to student livelihood, college image, and COVID-19 safety measures. Recommendations include implementing e-learning, improving resource centers, enhancing security measures, addressing staff shortages, and ensuring compliance with COVID-19 regulations.


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  1. SRC REPORT ON STUDENT MATTERS 2019/2020

  2. Contents Academics 1. Allowances 2. Residence 3. Student Livelihood 4. College Image 5. Covid-19 6.

  3. ACADEMICS Shortage of lecturers in all campuses Students not receiving their certificates in due time Delay in issuing of textbooks specifically at St Marks Campus e-learning to be implemented

  4. ALLOWANCES RESIDENCES ACCOMMODATION&TRANSPORT There are students who have been receiving personal allowance (R290) to date. Funded students who have not received any allowance. Students who were wrongfully claimed for. Nated students who have not received top-up s as from July. Blocked NSFAS Wallet accounts. Students not funded due to college not sending their application. Students do not receive their meal allowances in time.

  5. RESIDENCES Mc Janet - has been closed since 2016 Belgravia and Glouster residence are in a critical state due to lack of maintenance Therefore both residences had to be closed down because of not meeting Covid-19 standards. College students from outside East London will not have places to stay when they come for registrations in January.

  6. Student Livelihood Students need better equipped Resource centres Security- college gates should accessed with student cards or tags in all three campuses. Bursary office- lack of permanent staff GBV- the students need policy that will govern them with regards to GBV A professional psychologist is needed for counselling All three campuses must have a professional nurse Strategic plan- to minimise student unrest in Jan-feb

  7. COLLEGE IMAGE The institution must have one Facebook page. The college must have a fully functional website

  8. COVID-19 Improvement of safety measures for Students SRC being excluded in the Covid-19 Committee Infected Staff member or Student, college must close and disinfect. Private accommodation rented for students must be in line with covid-19 regulation (due to lack of sanitizers and other measures).

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